233

Customer Care 12th Pass Fresher Jobs in Noida

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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 60
Good Communication Skills Customer Care
We are looking for a Customer Care Associate to join our team in Sector 60. This is an entry-level position suitable for candidates with little to no experience. You will play a crucial role in providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer phone calls and emails from customers who have questions or need assistance, ensuring they feel valued and informed.- **Resolve Issues:** Help resolve customer complaints or problems by providing accurate information and effective solutions in a timely manner.- **Maintain Records:** Keep detailed records of customer interactions, including questions, comments, and complaints, to track trends and improve service.- **Provide Product Information:** Educate customers about our products and services to help them make informed decisions.- **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and to enhance their overall experience with our brand.Required skills and expectations include:- **Communication Skills:** Strong verbal and written communication skills are essential. You should be able to convey information clearly and politely.- **Problem-Solving Abilities:** A positive attitude towards resolving issues and a creative approach to finding solutions will help you succeed.- **Team Player:** The ability to work well with others in a team environment is important, as you will collaborate with various departments.- **Adaptability:** Be open to learning and adapting to new processes and changes to better serve our customers.- **Proficiency in Basic Computer Skills:** Familiarity with using computers and basic software will help you manage customer inquiries efficiently. This is a full-time position requiring you to work from the office. If you are eager to start your career in customer service and help customers, we encourage you to apply!
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  • 0 - 1 yrs
  • Noida
Sales Call Market Operations E-tendering Corporate Marketing Marketing Voice Process Customer Support Outbound Calling Sales Process Customer Care
As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- **Product Knowledge:** Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- **Lead Generation:** Identify potential customers and collect relevant information that can help in converting leads into sales.- **Database Management:** Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- **Feedback Collection:** Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.**Required Skills and Expectations:**- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Noida
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Emergency Response Computer Skills Time Management Customer Service Problem Solving Communication Skills
We are looking for enthusiastic individuals to join our team as Airport Terminal Services Agents in Noida, India. This role is essential in ensuring a smooth and pleasant travel experience for passengers. Ideal candidates should be team-oriented and committed to delivering excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, helping them with their luggage and ensuring all travel documents are in order.2. **Information Services**: Offer accurate information regarding flight schedules, gate assignments, and airport facilities, ensuring passengers feel well-informed.3. **Problem Resolution**: Handle passenger inquiries and resolve issues related to delays, baggage, or other concerns, maintaining a calm and professional demeanor.4. **Safety Compliance**: Uphold all airport safety regulations and procedures, ensuring a secure environment for passengers and staff.To be successful in this role, candidates are expected to possess excellent communication skills, both written and spoken, to interact confidently with diverse passengers. A strong customer service orientation is essential to ensure a positive travel experience. Teamwork is crucial, as you will work closely with different departments within the airport. Adaptability is important, as the airport environment can be dynamic and fast-paced. Being detail-oriented and organized will also help in managing tasks effectively. A minimum education of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for entry-level candidates.
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  • 0 - 2 yrs
  • Noida
Delivery Boy Food Delivery Boys Courier Delivery Boys Delivery Executive Customer Service Delivery Packaging Community Relation Strategic Communication Customer Handling Route Planning Delivery Excellence Shipment Packing Material Coordination Skills
Job DescriptionLooking for Biker (Delivery Partner) at Noida Blinkit Pick up grocery items from the Blinkit HUB and deliver to customers safely and on time.Full-time & Part-time shifts available.Use an Android mobile phone and navigator to locate the fastest way for timely delivery.Weekly on-time payment direct to your bank accountEarn upto INR 40,000 per month (10 hours shift compulsory)Medical Insurance cover upto INR 1 lakh for Delivery Partner & their dependent. GAP & GTL -INR 10 lakh for Delivery Partner & Temp as per conditions.Job Types: Full-time, Part-time, Regular / Permanent, FresherMust Have:2-Wheeler (Bike/Scooty)No license & No RC of the vehicleAndroid PhoneAdd On:Flexible schedule (Morning Shift, Evening Shift and other)Health insurance.Life insurance.Subsidy canteen food facility available .
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 101
Customer Relationship Cold Calling Customer Support Customer Care Customer Handling Customer Communication Outbound Calling
We are looking for a dedicated Customer Care Executive to join our team in Sector 101. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing them with the information they need in a polite and friendly manner.- **Resolve Issues:** Address customer complaints and concerns effectively by identifying solutions and ensuring timely follow-ups until the issue is resolved.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback, helping improve service quality and customer satisfaction.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers and assist them in making informed decisions.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve overall service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. Problem-solving skills are essential to address and resolve issues promptly. A friendly and professional demeanor is expected, as you will represent the company to our customers. Reliability and a strong work ethic are crucial, along with the ability to work well in a team environment. Basic computer skills are required to manage records and communications efficiently. Since this role is suitable for female candidates only, empathy and patience are highly valued qualities for this position.
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Noida
Cargo Handling Airline Operations Airport Cargo Airport Operation Ground Management Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Airport Ramp Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff
Join our team as a Ground Operations Staff member in Noida. This is an exciting entry-level position suitable for candidates with various experience levels, including freshers. You will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. **Daily Operations Oversight**: You will assist with the daily tasks needed to keep our operations running efficiently, working closely with other team members and supervisors.2. **Logistics Coordination**: Help in coordinating the movement of goods and equipment. This involves organizing transportation and managing the timely delivery of items.3. **Inventory Management**: You will be responsible for checking and maintaining inventory levels, ensuring that we have the necessary supplies and materials available.4. **Safety Compliance**: Follow safety guidelines and ensure that all operations adhere to safety regulations to maintain a secure working environment.5. **Equipment Handling**: Assist in the proper handling and maintenance of equipment, ensuring that everything is functional and safe for use.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills. Attention to detail is important, as you will be ensuring accuracy in logistics and inventory management. A team-oriented mindset is essential, along with the ability to adapt to changing tasks and priorities. Basic knowledge of safety practices will be an advantage. Ideal candidates will be reliable, punctual, and ready to learn in a dynamic work environment.
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Customer Care Executive || Freshers & Experienced

Advistra Consulting Private Limited

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
Domestic BPO Voice Process English Customer Handling Customer Support Call Center Customer Care
As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Address customer complaints swiftly and effectively, ensuring that issues are resolved to the customers satisfaction.- **Maintain Customer Records:** Update and maintain customer information in our systems to ensure accurate records are kept.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions.- **Collaborate with Teams:** Work closely with other departments to escalate issues or share feedback for process improvements.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication abilities to interact effectively with customers.- **Problem-Solving Skills:** The ability to think critically and offer solutions to customer issues is essential.- **Team Player:** You should be willing to collaborate with colleagues to improve the overall customer experience.- **Adaptability:** You need to be open to learning and adjusting to new processes and technologies as required.- **Customer-Centric Attitude:** A genuine desire to help customers and enhance their experience is crucial for success in this role. Ideal candidates will have a minimum of a 12th-grade education and some experience in customer service, but those with a positive attitude and willingness to learn are encouraged to apply.
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Hiring Fresher / Customer Care Executive / 12th Pass

Future Choice Hospitality India Ltd

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Noida
Outbound Voice Process
As a Customer Care Executive in Noida, you will play a crucial role in ensuring customer satisfaction and maintaining a positive company image. **Key Responsibilities:**- **Responding to Customer Queries**: Assist customers by answering their questions via phone, email, or chat promptly and accurately. Your ability to provide clear information can help solve customer issues efficiently.- **Handling Complaints**: Address and resolve customer complaints with a positive attitude. Understanding customer frustrations and offering solutions will help in retaining their trust and loyalty.- **Processing Orders and Requests**: Take orders from customers, ensuring their needs are met quickly. Accuracy in processing orders is essential to maintain customer satisfaction.- **Maintaining Customer Records**: Keep detailed records of customer interactions and transactions. This information is vital for tracking performance and improving service quality.- **Providing Product Information**: Educate customers about products and services, ensuring they are well-informed. This can enhance their experience and encourage repeat business.**Required Skills and Expectations:**- **Communication Skills**: You must have strong verbal and written communication skills to convey information clearly to customers.- **Problem-Solving**: A proactive approach to resolving issues and effectively addressing customer complaints is important.- **Basic Computer Knowledge**: Familiarity with computer systems and software is necessary for processing data and maintaining records.- **Team Player**: You should be able to work well in a team and contribute positively to a collaborative work environment.- **Customer-Oriented Attitude**: A genuine desire to help customers and meet their needs is essential for success in this role.
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Fresher hiring for Air Ticketing Executive

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Noida
Computer Operator Passport Checking Ticketing Executive Offline Data Entry Customer Care Ticket Checking Staff Human Resource Man Management Air Hostess
Urgent Hiring For Air-TicketingInterview Timing - 10Am to 6PmSalary Package - 30k to 35kJob Location - NoidaSkills - Data Entry Computer OperatorExperience - Fresher & ! Year
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  • 0 - 2 yrs
  • Noida
Communication Basic Computer Skills Customer Handling
Job Tittle: Customer Service Executive - BPOJob Location: NoidaEmployment Type: Full-timeExperience: 0-2 yearsJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)
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  • Fresher
  • Noida Sector 62
Customer Care Customer Support Voice Process BPO Good Communication Skills Basic Computer Skills
*Hiring for IKEA International Chat process: Gurgaon* - Eligibility: Grad/ UG- Experience: Min 1 year in Customer Service, international chat experience*Skills:*- Excellent communication skills- Writex (Non-Voice AMCAT)- NV Versant: 58+- Typing: 25/90*Job Details:*- Location: Gurgaon (WFO)- Cab Facility: Both sides- *Salary: In-hand 27k, CTC 3.8 LPA*- Joining Date: 5th Feb *IMMEDIATE JOINER REQUIRED WITH 1 YEAR OF INTERNATIONAL CHAT EXP*
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Customer Service Associate Jobs For 12th Pass Freshers

INTEGRAL RECRUITMENT SERVICES PVT. LTD.

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Noida
Customer Guidance BPO Operations Non Voice Process Customer Relationship
Require 60 candidates either male or female for a BPO in noida for non voice process. The BPO work for banks in ncr. It manages the customers of banks. It require candidates who will be involved in emailing process with the customers of banks. The candidates will have to do emails to the same customers and solve their queries and issues whatever they have. The communication will be done through emailing between the candidates and customers. Both male and female candidates can apply for the job. Freshers and experienced both can apply for the job. Freshers will get 17k and experienced candidates will get 19k salary per month respectively. Interested candidates can apply for the same job and can contact to Mr Nitin.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Customer Relationship Non Voice Process BPO BPO Operations Customer Care Cons
Job Summary:We are seeking a proactive and customer-focused Customer Support Executive to handle inbound and outbound customer interactions for our banking process. The ideal candidate will assist customers with account-related queries, transactions, product information, and issue resolution while ensuring high levels of customer satisfaction and compliance with banking regulations.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats related to banking servicesAssist customers with account inquiries, balance details, transactions, and service requestsResolve complaints and escalate complex issues to the appropriate departmentEducate customers about banking products such as savings accounts, credit cards, loans, and digital banking servicesEnsure adherence to banking policies, KYC norms, and compliance standardsMaintain accurate records of customer interactions in the CRM systemAchieve assigned performance targets (AHT, CSAT, Quality scores, etc.)Required Qualifications:Graduate in any discipline (Commerce/Finance preferred)03 years of experience in banking, financial services, or BPO (Freshers may apply)Strong verbal and written communication skillsBasic understanding of banking products and financial termsProficiency in MS Office and CRM systemsAbility to work in rotational shifts
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 57
Domestic BPO BPO Non Voice BPO BPO Voice Sales Inside Sales Holiday Packages DRA Executive
Hiring Customer Support Executive (Voice / Non-Voice)Company: Radical Minds Technologies Pvt. Ltd.Location: C-46, Sector 57, NoidaSalary: Up to 3 LPAProcess: Voice / Non-Voice Job Responsibilities:Handle customer queries via calls, chat, or emailProvide accurate information and resolve customer concernsMaintain service quality and customer satisfactionFollow company guidelines and process protocols Eligibility Criteria:Good communication skillsBasic computer knowledgeCustomer service experience preferredFreshers can also apply Walk-In Interview Details: Address: C-46, Sector 57, Noida Contact Person: Vickey Giri Contact Number: 8171202598Interested candidates can share their updated CV or directly come for a walk-in interview.
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  • Fresher
  • 2.5 Lac/Yr
  • Noida Sector 2
Telecalling BPO Telecaller Telecaller Outbound Calling Domestic Calling Lead Generation Home Loans Mortgage Loans Good Communication Skills MS-excel Customer Handling Microsoft Excel Voice Process Negotiation Skills Inbound Motivating Skill BPO Non Voice BPO Sales Domestic BPO
We are looking for a motivated Tele Caller to join our team in Noida Sector 2. This role is ideal for freshers eager to start their career in a dynamic environment. As a Tele Caller, you will engage with customers over the phone to promote our services and gather feedback.Key responsibilities include making outbound calls to potential clients and introducing our products or services. You will listen to customer needs and provide accurate information, ensuring a positive experience. Maintaining clear records of calls and follow-ups is essential, as this helps track interactions and outcomes. You will also handle customer inquiries and resolve issues promptly, contributing to customer satisfaction.Required skills include excellent communication and interpersonal skills, allowing you to build rapport with clients quickly. A friendly and approachable demeanor is important for creating a pleasant experience. You should be able to work well in a team and follow guidelines while being flexible to adapt to different customer responses and situations. Basic computer knowledge is necessary for updating records and using call management systems. A willingness to learn and take feedback constructively is essential for personal growth and success in this role.We welcome applicants who have completed their 12th grade and are looking for a full-time opportunity to work from the office. If you are enthusiastic and eager to develop your skills in a supportive environment, we encourage you to apply.
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  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Female
  • Noida
Accuracy in Transactions Customer Service Cash Handling Problem Solving Communication Skills
Job Title: Sales Counter CashierLocation: Sector 31 and 33, Noida, U.P.Employment Type: Full-time (9-hour shifts)Role OverviewWe are looking for a reliable and friendly Sales Counter Cashier to join our team. As the face of our shop, you will handle customer transactions for our books and stationery collections. While we use a specialized billing software, dont worry if you haven't used it beforewe provide full training to get you up to speed!Key ResponsibilitiesTransaction Management: Process sales quickly and accurately using our billing software.Customer Service: Greet customers, answer basic questions about stock, and provide a polite checkout experience.Cash Handling: Manage the cash drawer, including making change and performing end-of-day reconciliations.Stationery Care: Ensure the counter area is tidy and assist in restocking nearby displays during quieter periods.Qualifications & SkillsComfort with Tech: Basic computer literacy is required to operate the billing system.Numerical Accuracy: Strong basic math skills for handling cash and inventory.Reliability: Punctuality is a must, as you are the anchor of the sales floor.Interpersonal Skills: A calm, friendly demeanor, especially during busy back-to-school or holiday rushes.Working HoursShift Length: 9 hours per day.Schedule: MondaySaturdayJob Types: Full-time, Fresher, InternshipContract length: 3 monthsPay: 8,000.00 - 15,000.00 per monthBenefits:Food providedWork Location: In person
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Noida Sector 60
Outbound Calling BPO Operations International BPO
Interview Invitation Customer Support ExecutiveYou are invited to attend an interview today or tomorrow between 11:00 AM and 3:00 PM.Alternatively, you may visit Monday to Friday between 11:00 AM and 3:00 PM.Job Role: Customer Support ExecutiveSalary: 15,000 60,000 (depending on interview performance) Application ProcessBefore coming for the interview, kindly generate the interview code from home on the same day.Important Instructions:Select the second option: I Energizer HR in the Source section.Mention HR Riya Rawat on the first page of the form.Write Riya Rawat HR at the top of your CV. Interview Location:IenergizerGate No. 2, A-37, Sector 60, NoidaNear Sector 59 Metro StationPlease ask for Riya Rawat (HR) upon arrival. Documents to Carry:Aadhar CardUpdated CV (hard copy)Educational and experience documents (hard or soft copy) Please do not bring a laptop.Upon reaching the reception, share your interview code and send a WhatsApp message with your name to inform us of your arrival so we can assist you.We look forward to meeting you!
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Noida Sector 63
Customer Service Customer Support
Ability to speak clearly and politelyGood listening skills to understand customer issuesConfidence while talking to customers
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Noida Sector 62
Domestic BPO BPO Voice BPO Sales BPO Operations
We are hiring Customer Support Executives to handle customer queries over calls and provide accurate information. The role involves assisting customers, resolving issues, and ensuring a positive customer experience.Eligibility:Minimum qualification: 12th Pass (Plus Two)Freshers can applyBasic English & Hindi communication skillsKey Skills:Good communicationCustomer-friendly attitudeWillingness to learnSalary & Benefits:Fixed salary + incentives (up to 1 lakh)Training provided
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BPO Telecaller (Freshers) Noida

Kanumuru Foods Private Limited

  • 0 - 1 yrs
  • Female
  • Noida
BPO Marketing Outbound Calling Domestic BPO Customer Care Customer Support
We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.
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  • Fresher
  • 4.8 Lac/Yr
  • Noida Sector 60
Outbound Calling BPO Operations Customer Care International BPO Outbound Sales
Interview Invitation Customer Support ExecutiveYou are invited to attend an interview today or tomorrow between 11:00 AM and 3:00 PM.Alternatively, you may visit Monday to Friday between 11:00 AM and 3:00 PM.Job Role: Customer Support ExecutiveSalary: 15,000 60,000 (depending on interview performance) Application ProcessPlease fill out the interview form using the link below:https://www.ienergizerbpo.com/careerBefore coming for the interview, kindly generate the interview code from home on the same day.Important Instructions:Select the second option: I Energizer HR in the Source section.Mention HR Riya Rawat on the first page of the form.Write Riya Rawat HR at the top of your CV. Interview Location:IenergizerGate No. 2, A-37, Sector 60, NoidaNear Sector 59 Metro StationPlease ask for Riya Rawat (HR) upon arrival. Documents to Carry:Aadhar CardUpdated CV (hard copy)Educational and experience documents (hard or soft copy) Please do not bring a laptop.Upon reaching the reception, share your interview code and send a WhatsApp message with your name to inform us of your arrival so we can assist you.We look forward to meeting you!
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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