Hiring Fresher / Customer Service Associate / 12th Pass

We are looking for a Customer Care Associate to join our team in Sector 60. This is an entry-level position suitable for candidates with little to no experience. You will play a crucial role in providing excellent service to our customers.

**Key Responsibilities:**

- **Respond to Customer Inquiries:** Answer phone calls and emails from customers who have questions or need assistance, ensuring they feel valued and informed.

- **Resolve Issues:** Help resolve customer complaints or problems by providing accurate information and effective solutions in a timely manner.

- **Maintain Records:** Keep detailed records of customer interactions, including questions, comments, and complaints, to track trends and improve service.

- **Provide Product Information:** Educate customers about our products and services to help them make informed decisions.

- **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and to enhance their overall experience with our brand.

Required skills and expectations include:

- **Communication Skills:** Strong verbal and written communication skills are essential. You should be able to convey information clearly and politely.

- **Problem-Solving Abilities:** A positive attitude towards resolving issues and a creative approach to finding solutions will help you succeed.

- **Team Player:** The ability to work well with others in a team environment is important, as you will collaborate with various departments.

- **Adaptability:** Be open to learning and adapting to new processes and changes to better serve our customers.

- **Proficiency in Basic Computer Skills:** Familiarity with using computers and basic software will help you manage customer inquiries efficiently.

This is a full-time position requiring you to work from the office. If you are eager to start your career in customer service and help customers, we encourage you to apply!

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Noida sector 60 A-37 i Energizer, Nearest metro station Noida sector 59