Hiring Fresher / Customer Service Associate / 12th Pass

We are looking for a Customer Care Associate to join our team in Sector 60. This is an entry-level position suitable for candidates with little to no experience. You will play a crucial role in providing excellent service to our customers.

Key Responsibilities:

- Respond to Customer Inquiries: Answer phone calls and emails from customers who have questions or need assistance, ensuring they feel valued and informed.

- Resolve Issues: Help resolve customer complaints or problems by providing accurate information and effective solutions in a timely manner.

- Maintain Records: Keep detailed records of customer interactions, including questions, comments, and complaints, to track trends and improve service.

- Provide Product Information: Educate customers about our products and services to help them make informed decisions.

- Follow Up: Proactively follow up with customers to ensure their issues are resolved and to enhance their overall experience with our brand.

Required skills and expectations include:

- Communication Skills: Strong verbal and written communication skills are essential. You should be able to convey information clearly and politely.

- Problem-Solving Abilities: A positive attitude towards resolving issues and a creative approach to finding solutions will help you succeed.

- Team Player: The ability to work well with others in a team environment is important, as you will collaborate with various departments.

- Adaptability: Be open to learning and adapting to new processes and changes to better serve our customers.

- Proficiency in Basic Computer Skills: Familiarity with using computers and basic software will help you manage customer inquiries efficiently.

This is a full-time position requiring you to work from the office. If you are eager to start your career in customer service and help customers, we encourage you to apply!

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Noida sector 60 A-37 i Energizer, Nearest metro station Noida sector 59