Interview For Customer Care Executive || 12th Pass - Freshers

Job Summary

We are looking for a responsible and organized Admin Executive to handle daily office operations, customer coordination, and service scheduling for our AC service business. The candidate will play a key role in ensuring smooth communication between customers and technicians.

Key Responsibilities

* Handle incoming customer calls and WhatsApp inquiries

* Schedule AC service, repair, and installation appointments

* Coordinate with field technicians and assign daily jobs

* Maintain customer database and service records

* Follow up with customers for feedback and repeat service

* Manage billing, invoices, and basic accounts records

* Track daily service reports and update management

* Handle basic office administration tasks

Required Skills

* Good communication skills (Hindi & basic English)

* Basic computer knowledge (Excel, WhatsApp, email)

* Strong organizational and multitasking ability

* Customer handling skills

* Ability to coordinate with field staff

Preferred Qualifications

* 12th pass / Graduate

* Prior experience in service industry (AC, appliance, or maintenance business preferred)

Salary & Benefits

* Salary:

• Experience

  0 - 6 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office