CRM Job Vacancies in West Bengal

SHARE YOUR RESUME 8282965559nWe are seeking a dedicated Air Cargo Executive to join our team in Kolkata. This entry-level position is ideal for individuals looking to start their careers in the air cargo industry.nnKey Responsibilities:nn1. Cargo Handling: Assist in the loading and unloading of air cargo, ensuring that all packages are handled safely and efficiently.nn2. Documentation: Prepare and maintain shipping documents, ensuring that all paperwork is accurate and compliant with regulations.nn3. Customer Service: Communicate with clients regarding cargo status and address any inquiries or issues they may have.nn4. Inventory Management: Help monitor cargo inventory levels and report any discrepancies or shortages to management.nn5. Coordination: Work with various teams, including logistics and operations, to ensure smooth transportation of cargo.nnRequired Skills and Expectations:nnCandidates must have completed their 10th grade education and should possess good communication skills. Attention to detail, responsibility, and the ability to work well under pressure are essential. As this is an entry-level position, prior experience is not necessary, but a willingness to learn and adapt is important. Successful candidates will demonstrate teamwork and a proactive approach to problem-solving in a dynamic work environment.

Airline Ground Staff - Job DescriptionPosition: Airline Ground StaffSalary Range: 4,00,000 - 8,00,000 per yearJob ResponsibilitiesAssist passengers with check-in, boarding, and baggage services.Issue boarding passes and provide flight-related information.Handle passenger queries, requests, and complaints professionally.Assist with baggage check-in, collection, and related issues.Coordinate with airport security, airline teams, and ground-handling staff.Guide passengers to boarding gates and other airport facilities.Assist elderly passengers and passengers requiring special assistance.Support flight arrivals and departures to ensure smooth operations.Maintain passenger records and complete required documentation.Follow airline safety, security, and customer-service procedures.EligibilityMinimum 10+2 / equivalent qualification.Good communication and customer-service skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work under pressure and in a team.Willingness to work rotational shifts, weekends, and holidays.Salary: 4 LPA - 8 LPA, depending on the airline, experience, location, and applicable allowances.

We are looking for a motivated and experienced Sales Manager to oversee our sales team in Durgapur, India. With a focus on driving revenue and building strong customer relationships, this role is crucial for our growth and success.Key Responsibilities:- Team Leadership: Lead and motivate the sales team to achieve sales targets. Provide coaching and support to help team members improve their skills and performance.- Sales Strategy Development: Create and implement effective sales strategies that align with company goals. Analyze market trends to identify new opportunities for growth.- Customer Relationship Management: Build and maintain strong relationships with clients. Understand their needs to offer tailored solutions that meet their expectations and drive satisfaction.- Performance Tracking: Monitor sales performance metrics and prepare regular reports for upper management. Use data to make informed business decisions and adjust strategies as necessary.- Collaboration with Other Departments: Work closely with marketing and product development teams to ensure a seamless customer experience and drive sales initiatives.Required Skills and Expectations:The ideal candidate should have a graduate degree and 1-5 years of sales experience. Strong communication and interpersonal skills are essential to engage effectively with clients and team members. Proven ability to analyze sales data and use it to drive results is important. A proactive attitude, adaptability, and strong organizational abilities are also expected to succeed in this fast-paced role.

We are looking for a motivated Field Sales Executive for the beverage industry based in Siliguri. The ideal candidate will have 1 to 5 years of experience in sales and will be responsible for driving sales and building relationships with clients.Key Responsibilities:1. Sales Development: Identify and pursue new sales opportunities in the designated territory, actively seeking out potential clients and markets to expand business reach.2. Client Relationship Management: Build and maintain strong relationships with existing and new clients, ensuring their needs are met and fostering loyalty to the brand.3. Product Promotion: Effectively present and promote our beverage products to potential clients, emphasizing key features and advantages over competitors.4. Market Analysis: Monitor market trends and competitor activities to provide insights that assist in strategic sales planning and decision-making.5. Reporting: Prepare and submit regular sales reports to management, detailing performance metrics, sales forecasts, and feedback from clients to help inform future strategies.Required Skills and Expectations:Candidates should possess a graduate degree and have a strong understanding of the beverage industry. Excellent communication and interpersonal skills are essential for interacting with clients effectively. A results-oriented mindset along with the ability to work independently is necessary to succeed in this role. Candidates should also be comfortable with using sales software and tools to track progress and manage client relationships. A male candidate is preferred due to specific team dynamics.

We are looking for a Senior Customer Executive who is passionate about providing excellent support to our clients at our Tagore Park office. The ideal candidate should have 1 to 3 years of experience in customer service or a related field and be ready to take on a variety of responsibilities.Key Responsibilities:- Client Interaction: Handle incoming calls and emails from customers, addressing their inquiries promptly and professionally to ensure satisfaction.- Issue Resolution: Identify and resolve customer issues in a timely manner, helping to create a positive experience and maintaining client trust.- Account Management: Assist with the management of customer accounts, ensuring that all details are accurate and up-to-date for smooth service delivery.- Feedback Collection: Gather and document customer feedback to identify areas for improvement in our processes and services.- Team Collaboration: Work closely with other departments to ensure customer needs are met, fostering a spirit of teamwork and communication. Required Skills and Expectations:Candidates must demonstrate strong communication skills, both verbal and written, to effectively engage with customers. The role requires a problem-solving mindset with the ability to manage multiple tasks and prioritize effectively. A background in customer service is essential, along with the ability to work well both independently and as part of a team. Familiarity with customer relationship management (CRM) software is a plus. Candidates should be adaptable and open to feedback, with a commitment to ongoing personal and professional development.

SHARE YOUR RESUME 8282965559nWe are looking for an Air Cargo Executive to join our team in Koch Bihar. This full-time position is ideal for candidates with little to no experience who have completed at least the 10th grade and are eager to learn about the air cargo industry.nnKey Responsibilities:nn- Cargo Handling: Assist in the loading and unloading of cargo from aircraft, ensuring items are handled safely and securely.n n- Documentation: Prepare and verify shipping documents, ensuring all paperwork meets regulatory and company standards.n n- Customer Service: Provide support to customers by addressing inquiries related to air cargo services and maintaining strong communication.nn- Inventory Management: Help track cargo inventory and assist in maintaining accurate records of shipments and deliveries.nn- Compliance and Safety: Follow safety protocols and ensure compliance with regulations governing air transportation.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, with a focus on customer service. Attention to detail is essential for managing documentation and cargo effectively. The ideal candidate should demonstrate a willingness to learn and adapt in a fast-paced environment. Teamwork and collaboration are necessary, as you will work closely with colleagues and other departments. Basic computer skills will also be beneficial to manage reports and inventory efficiently. A proactive attitude and a commitment to safety are crucial for success in this role.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Greeting Guests: Welcome arriving guests with a warm smile and friendly attitude, making them feel comfortable as they start their journey.- Providing Information: Answer questions about airline services, travel procedures, and airport facilities to help guests navigate the airport easily.- Assisting with Check-In: Help guests with the check-in process by guiding them through self-service kiosks or direct check-in counters, ensuring a smooth process.- Managing Queries and Complaints: Address guest concerns and complaints promptly and courteously, working to resolve issues to enhance guest satisfaction.- Coordinating with Airlines: Collaborate with airline staff to stay informed about flight schedules, delays, and gate changes, ensuring guests receive accurate information.- Maintaining Cleanliness: Ensure that the waiting areas and guest service areas are clean and organized, contributing to a pleasant environment.Required skills and expectations for this role include:- Effective Communication: You should be able to communicate clearly and confidently with guests, both verbally and in writing.- Customer Service Skills: A good understanding of customer service principles and the ability to remain calm under pressure is essential.- Team Player: You should work well with others, as collaboration with various teams is key to providing excellent service.- Attention to Detail: Being detail-oriented will help you manage guest requests and needs effectively.- Basic Computer Skills: Familiarity with basic computer operations is necessary to assist with electronic check-in systems and information retrieval. This position is ideal for someone looking to start a career in the hospitality or customer service industries.

We are looking for a Sales Manager to lead our sales team and drive sales growth in Raniganj. The ideal candidate will have 1 to 5 years of experience in sales and a graduate degree.Key Responsibilities:1. Team Leadership: You will manage and motivate a team of sales representatives, ensuring they meet their targets and provide excellent customer service.2. Sales Strategy Development: You will create and implement effective sales strategies that align with our business goals to maximize revenue.3. Market Analysis: You will analyze market trends and customer needs to identify new sales opportunities and improve our current offerings.4. Customer Relationship Management: You will build and maintain strong relationships with existing customers while also identifying potential clients to expand our customer base.5. Performance Monitoring: You will track and report on sales performance metrics, providing regular updates to senior management.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills, allowing them to engage effectively with clients and team members. You should have a proven track record of achieving sales targets. Additionally, a deep understanding of sales processes and strategies is essential. You must be proactive, self-motivated, and able to work independently as well as part of a team. Finally, proficiency in using sales software and tools will be highly valued.