We are looking for a dedicated Relationship Manager in Kolkata, India, to build and maintain strong relationships with clients. The ideal candidate will have 1 to 2 years of experience and a graduate degree.
Key Responsibilities:
1. Client Engagement: Establish and maintain connections with clients to understand their needs and ensure satisfaction, fostering long-term loyalty.
2. Problem Solving: Address client concerns and resolve issues promptly, acting as the main point of contact for inquiries and support.
3. Product Knowledge: Stay informed about our products and services to provide accurate information and offer tailored solutions to clients.
4. Reporting: Prepare regular reports on client interactions and feedback, helping to improve service and identify growth opportunities.
5. Collaboration: Work closely with other departments, such as sales and marketing, to ensure alignment in client servicing and to enhance the overall client experience.
Required Skills and Expectations:
The ideal candidate should possess excellent communication and interpersonal skills to interact effectively with clients and colleagues. Strong problem-solving abilities are essential for addressing client issues. A basic understanding of client relationship management principles is needed, along with the ability to use customer relationship management (CRM) software. We expect a proactive attitude and the capability to work both independently and as part of a team, ensuring that client needs are met consistently and efficiently. The ability to manage multiple tasks while maintaining attention to detail is crucial in this role.
Experience
1 - 2 Years
No. of Openings
20
Education
Graduate
Role
Relationship Manager
Industry Type
Banking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Kolkata