We are looking for an Airlines Executive to join our team in Kolkata. This is a full-time position suitable for candidates with 0 to 1 year of experience. The ideal candidate should have completed at least the 10th grade.
**Key Responsibilities:**
- **Customer Service:** Engage with passengers to provide assistance with flight information, ticket booking, and resolving issues, ensuring a pleasant travel experience.
- **Ticketing and Reservations:** Handle the booking and issuance of tickets, updating travel itineraries, and processing cancellations or refunds as needed.
- **Flight Coordination:** Assist in coordinating flight schedules, check-in processes, and boarding procedures to ensure smooth airport operations.
- **Documentation:** Maintain accurate records of bookings, passenger details, and other relevant information for reporting and operational purposes.
- **Communication:** Communicate important flight updates and other announcements to passengers, ensuring they have all necessary information regarding their journey.
**Required Skills and Expectations:**
Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. A customer-focused attitude is essential, as is the ability to work in a fast-paced environment. Basic computer skills are necessary for handling reservations and updating flight data. Attention to detail is critical when processing tickets and maintaining records. Flexibility in work hours may be required to accommodate flight schedules, including weekends and holidays. Enthusiasm for the aviation industry will be an added advantage.
Experience
0 - 1 Years
No. of Openings
23
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA