10th Pass Freshers For Airport Guest Relationship Executive

We are looking for an Airport Guest Relationship Executive to provide excellent service to guests traveling through the airport. This role involves helping passengers with inquiries and ensuring they have a pleasant experience from arrival to departure.

Key responsibilities include:

1. Customer Assistance: Greet and assist guests with their needs, including answering questions about flights, services, and airport facilities. Your friendly approach will help make their journey smoother.

2. Problem Resolution: Address and resolve any issues or complaints raised by passengers. Quick thinking and empathy will be essential in ensuring guest satisfaction.

3. Information Management: Give accurate and timely information about flight statuses, security procedures, and airport services. Staying informed will help you assist guests effectively.

4. Communication: Maintain clear communication with airport staff and team members. You will need to relay important information to ensure everyone is on the same page.

5. Feedback Collection: Gather feedback from guests to help improve services. Understanding guests' experiences is vital for enhancing overall satisfaction.

The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to work well under pressure. Being a team player and having a willingness to learn are important, especially for someone at the beginning of their career. You should be proficient in basic computer skills to facilitate remote communication with guests and team members.

• Experience

  0 - 2 Years

• No. of Openings

  70

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 34 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Weekly Payout, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, ESI, Food/Meals, 5 Working Days

• Face Interview Location

  Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054