As a Floor Manager, you will play a critical role in overseeing daily operations and ensuring a smooth workflow on the floor. This position requires a proactive and organized individual who can manage both staff and customer interactions effectively.
Key Responsibilities:
- Staff Management: Supervise and guide team members to maintain high performance and morale. This includes training new staff and offering ongoing support to enhance productivity.
- Operational Oversight: Monitor daily operations to ensure efficiency and compliance with established procedures. Address any issues that arise to keep everything running smoothly.
- Customer Interaction: Engage with customers to provide exceptional service and resolve any complaints or inquiries. This will help create a positive customer experience and encourage repeat business.
- Inventory Control: Manage inventory levels by performing regular checks and coordinating with suppliers to ensure adequate stock. This is crucial to meet customer demands without delays.
- Reporting: Prepare and present reports on floor operations, staff performance, and sales figures to upper management. This data is essential for making informed decisions.
Required Skills and Expectations:
Candidates should have 3 to 8 years of experience in a management role, ideally within a retail or hospitality environment. A degree in , , or is preferred. Strong leadership and communication skills are essential for motivating staff and interacting with customers effectively. The ability to solve problems quickly and maintain organization in a busy environment is crucial. You should be adaptable and willing to work directly from the office to manage daily operations efficiently.
Experience
3 - 8 Years
No. of Openings
02
Education
Graduate (B.C.A, B.B.A, B.Com)
Role
Floor Manager
Industry Type
Jewelry / Gems / Precious Stones
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
61/1 BADU ROAD , MADHYAMGRAM, 24 PARGANAS NORTH , KOLKATA-700129