We are looking for a dedicated Floor Manager to oversee daily operations and ensure a positive experience for both employees and customers. This role requires a proactive leader who can manage the floor efficiently and effectively.
Key Responsibilities:
- Supervise Staff: Manage the team working on the floor, providing guidance and support to ensure high performance and teamwork.
- Maintain Standards: Ensure that all operational processes meet company policies and quality standards, promoting a consistent and enjoyable environment.
- Customer Service: Address customer inquiries and complaints promptly, ensuring exceptional service and satisfaction at all times.
- Inventory Management: Oversee stock levels and order supplies as needed, ensuring that products are always available for customers.
- Staff Training: Conduct training sessions for new employees and ongoing development for existing staff to enhance service delivery and operational efficiency.
Required Skills and Expectations:
Candidates should have a minimum of 3 years of experience in a similar role and hold a graduate degree. Strong leadership and communication skills are essential, alongside the ability to manage a diverse team effectively. The ideal candidate will be proactive, detail-oriented, and able to handle high-pressure situations while maintaining a positive attitude. A hands-on approach to problem-solving and the ability to motivate others are crucial for success in this position.
Experience
3 - 8 Years
No. of Openings
02
Education
Graduate (B.C.A, B.B.A, B.Com)
Role
Floor Manager
Industry Type
Jewelry / Gems / Precious Stones
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
61/1 BADU ROAD , MADHYAMGRAM, 24 PARGANAS NORTH , KOLKATA-700129