199

BPO Executive Job Vacancies in Madhya Pradesh

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management
We are looking for a dedicated Customer Handling Executive to join our team in Indore. This role is perfect for individuals who enjoy interacting with customers and want to gain experience in a fast-paced environment.The Customer Handling Executive will be responsible for assisting customers and ensuring they have a positive experience. Key responsibilities include:1. **Responding to Customer Inquiries**: Handle incoming calls, emails, and messages from customers, providing accurate information and resolving their issues promptly.2. **Providing Product Information**: Clearly explain product features, benefits, and prices to customers, helping them make informed decisions.3. **Handling Complaints**: Address customer complaints with empathy and professionalism, working towards satisfactory resolutions to enhance customer satisfaction.4. **Maintaining Records**: Keep accurate records of customer interactions and feedback, ensuring the information is readily available for future reference.5. **Coordinating with Teams**: Collaborate with other departments to ensure customer needs are met efficiently, contributing to overall service improvement.Candidates should have strong communication skills and a friendly attitude, with the ability to work well in a team. A background in customer service or a related field is a plus, but fresh graduates are encouraged to apply. Basic computer skills and proficiency in English and Hindi are essential. The ideal candidate should be an active listener, eager to learn, and able to handle challenging situations with grace.
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  • Fresher
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Indore. This is a full-time work-from-home position perfect for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, helping them with inquiries and providing excellent service.- **Respond to Customer Queries**: You will handle customer questions via phone, email, or chat, ensuring they receive timely and accurate information.- **Provide Solutions**: Its essential to understand customer issues and provide effective solutions, helping them resolve problems quickly and efficiently.- **Record Interaction Details**: You will log all customer interactions in our system to maintain accurate records for future reference and to enhance service.- **Follow Up with Customers**: After resolving issues, you will follow up to ensure customers are satisfied and their concerns have been addressed.- **Collaborate with Team Members**: Working closely with colleagues is crucial for sharing knowledge and improving support processes together.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and empathetic towards customers is important, as well as having strong problem-solving abilities. Basic computer knowledge and proficiency in using various communication tools will also be beneficial. A positive mindset and a willingness to learn are key expectations for this position, as you will be encountering different customer scenarios regularly.
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  • 0 - 2 yrs
  • Gwalior
Marketing Communication International BPO Typing Skills
We are looking for a Male Telecaller to join our team in Gwalior. Ideal candidates will have 0 to 2 years of experience and should have completed their 12th grade. This is a full-time position requiring you to work from the office.As a Telecaller, you will handle various responsibilities including making outbound calls to potential customers. You will promote our products and services while aiming to achieve sales targets. Additionally, you will need to maintain accurate records of calls and customer interactions in our database.Your key responsibilities will include:1. **Outbound Calling**: Make calls to potential clients, introduce products, and explain their benefits clearly to encourage purchases.2. **Lead Generation**: Identify and qualify potential customers, gathering necessary information to understand their needs and interests.3. **Follow-ups**: Regularly follow up with potential customers who have shown interest, providing additional information and addressing their questions.4. **Documentation**: Keep detailed records of calls made, outcomes of conversations, and customer feedback for ongoing improvements.To succeed in this role, you should possess strong communication skills, a friendly and persuasive tone, and good listening abilities. You must be able to work well under pressure and handle rejection gracefully. Basic computer skills are necessary to log interactions and follow up effectively. A positive attitude and eagerness to learn are also essential for growth in this position.
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  • 0 - 3 yrs
  • Bhopal
Domestic BPO Voice Process
We're Hiring Customer Service Associate (CSA) Bhopal Location: Gandhinagar, Bhopal Shift: Between 8:00 AM
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Chhindwara
Telecommunication Voice Process Outbound Calling Convincing Power Negotiation Skills Call Center Basic Computers Tele Marketing Telesales Customer Focus BPO Sales BPO Call Center Cold Calling
We are looking for a Telecaller Staff member in Chhindwara, India. This position is ideal for individuals with 0 to 1 year of experience and requires at least a 12th-grade education. The role involves making calls to customers and assisting them with their inquiries.Key Responsibilities:1. **Customer Interaction**: Make outbound calls to potential and existing customers, providing them with accurate information about our products and services.2. **Handling Inquiries**: Address customer questions and concerns promptly, ensuring a positive experience for every caller.3. **Data Entry**: Maintain records of calls and customer interactions in our database, ensuring all information is accurate and up to date.4. **Sales Support**: Assist in generating leads and closing sales by promoting products and services during calls, while also understanding customer needs.5. **Feedback Collection**: Gather customer feedback about their experiences and suggestions, helping the company improve its services.Required Skills and Expectations:Candidates should have strong communication skills in both English and local languages, ensuring clear interaction with customers. Basic computer skills, especially in data entry, are essential. We value individuals who are patient, attentive, and have a friendly attitude to create a welcoming experience for customers. A strong desire to learn and a positive willingness to grow in the job are highly desired traits. This position requires a full-time commitment, working from our office in Chhindwara.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Ayodhya Bypass Bhopal
Outbound Calling International BPO Call Center International BPO Voice Process
As an International Telecaller, you will play a crucial role in connecting with clients and promoting our services in various global markets. You will be based in our office at Ayodhya Bypass and will work full-time.**Key Responsibilities:**- **Outbound Calling:** Make calls to potential clients across different countries to introduce our products and services, aiming to generate interest and secure leads.- **Customer Follow-Up:** Maintain communication with existing clients to ensure satisfaction and address any queries they may have, enhancing client relationships.- **Data Entry and Management:** Accurately input call data and client information into our database, ensuring all records are up to date and easily accessible.- **Meeting Targets:** Achieve monthly call and sales targets, contributing to overall team goals and demonstrating your effectiveness in the role.- **Feedback Collection:** Gather insights from clients during calls to provide valuable feedback to the management team for improving services and products.**Required Skills and Expectations:**Candidates should possess excellent communication skills in English, with the ability to speak clearly and confidently. A friendly and persuasive personality is essential for engaging clients effectively. Basic computer skills are required for data entry tasks, and being organized will help you manage multiple calls and clients smoothly. We expect candidates to be self-motivated, adaptable, and willing to learn about international markets. Previous experience in telecalling is a plus, but not mandatory; freshers are welcome to apply.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Female
  • Bhopal
Customer Support Inbound Voice Process Domestic Voice Process Good Communication Skills Voice Process BPO Customer Support Voice Process
** Zomato Voice Process Hiring**We are currently hiring for the **Zomato Voice Process**. This is a Hindi voice support role where candidates will handle customer calls, resolve queries, and provide assistance to customers in a professional manner. Both freshers and experienced candidates are welcome to apply.** Job Details:*** Position: Voice Process Executive* Process: Hindi Voice Process
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Customer Care Executive - Full Time

Starwalk Services Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Outbound Calling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • MP Nagar Bhopal
Customer Relationship Customer Care Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Domestic BPO Customer Service Good Communication Skills Gujrati Language Kannada Language
As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.
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  • Fresher
  • 3.0 Lac/Yr
  • RNT Marg Indore
Telesales Calling BPO Sales Tele Sales
We are looking for a Tellecaller to join our team at our RNT Marg location. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in a dynamic environment. The position is full-time and requires you to work from the office.**Key Responsibilities:**- **Make Outbound Calls:** You will reach out to potential customers to introduce our services and products, helping to generate interest and leads.- **Provide Information:** As a Tellecaller, you will provide clear and accurate information about company offerings, responding to any questions from customers.- **Update Customer Records:** You will maintain accurate records of calls and customer data in our database, ensuring all information is up-to-date.- **Follow Up:** You will follow up with potential leads to move them further along the sales process, keeping track of notes from conversations.- **Achieve Targets:** You will work towards achieving daily and monthly call and conversion targets, contributing to the overall success of the sales team.**Required Skills and Expectations:**- Strong verbal communication skills are essential to effectively convey information and build rapport with customers.- Good listening skills are necessary to understand customer needs and provide appropriate solutions.- Basic computer proficiency is required for updating records and using call software.- A positive attitude and willingness to learn will help you succeed in this role.- Being self-motivated and able to work in a team environment is important for achieving individual and team goals.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Indore
Voice Process Domestic BPO
We are looking for a dedicated Telecaller to join our team in Indore. The ideal candidate will be responsible for connecting with potential clients and providing them with information about our services. This role is perfect for individuals who have strong communication skills and a passion for customer service.**Key Responsibilities:**- **Making Outbound Calls**: You will initiate calls to potential customers, introducing our services and understanding their needs.- **Updating Customer Information**: Accurately record and manage customer data in our database to ensure that all information is current and accessible.- **Handling Queries**: Respond to customer inquiries and provide clear and helpful answers to their questions about our offerings.- **Promoting Products/Services**: Actively promote our products or services during calls, emphasizing their benefits and encouraging customers to take action.- **Meeting Targets**: Work towards achieving set call quotas and other performance metrics to contribute to team success.- **Report Generation**: Prepare daily or weekly reports on call activities and outcomes to share with management.**Required Skills and Expectations:**Candidates should possess excellent verbal communication skills and have a friendly, persuasive demeanor. Strong listening skills are essential to understand customer needs. Basic computer skills are necessary for data entry and record keeping. While prior experience in telecalling is preferred, it is not mandatory; candidates with a passion for learning and a willingness to develop their skills will be considered. A minimum educational qualification of 12th grade is required.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Bhopal
Good Communication Telecommunication Outbound Calling BPO Sales Call Center Customer Focus
We are seeking a dedicated Telecalling Executive to join our team in Bhopal. The ideal candidate will have a passion for communicating and helping customers, making effective calls to promote and sell products or services.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers to introduce our products and services, aiming to convert leads into sales.2. **Customer Interaction**: Engage with customers in a friendly and professional manner, addressing inquiries and providing information about our offerings.3. **Updating Records**: Maintain accurate data by updating customer information and call outcomes in our database system.4. **Meeting Targets**: Work towards achieving daily and monthly sales targets while ensuring quality service and customer satisfaction.5. **Feedback Collection**: Gather customer feedback regarding our products and services, and report any issues or suggestions for improvement.Required Skills and Expectations:We are looking for a female candidate who has completed at least the 10th grade and has strong communication skills. A friendly and persuasive approach is essential, along with the ability to handle rejection gracefully. You should be proficient in speaking clearly and effectively to convey information. Basic computer skills will be helpful for maintaining records. Since this role requires full-time commitment, a positive attitude and eagerness to learn will set you apart as a successful Telecalling Executive.
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  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • AIIMS Bhopal
Good Communication Skills Basic Computer Skills Non Voice
As a Non Voice Process Executive, you will play a crucial role in supporting various processes within the organization. Your main responsibilities will include:- **Data Entry**: Accurately inputting and updating information in databases. This requires attention to detail to ensure that all records are correct and up to date.- **Document Management**: Organizing and managing documents, both physical and digital. You will be responsible for ensuring that all important files are easily accessible and properly stored.- **Reporting**: Assisting in generating reports based on gathered data. This includes compiling information and presenting it in a clear and concise manner to support decision-making processes.- **Customer Queries Handling**: Addressing non-voice customer inquiries through emails or chats. You must respond in a timely manner and provide accurate information to enhance customer satisfaction.- **Team Collaboration**: Working closely with other team members to improve processes. Effective communication and teamwork are essential to achieve common goals.To be successful in this role, you should possess the following skills:- Strong communication skills, both written and verbal, are essential to effectively convey information and resolve queries.- Attention to detail is crucial to ensure data accuracy and completeness.- Basic computer skills and familiarity with software applications are necessary for efficient data entry and document management.- A proactive attitude and willingness to learn will help you adapt quickly to the job's requirements.- Ability to work independently while managing time efficiently to meet deadlines.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Vijay Nagar Indore
Customer Handling Domestic BPO BPO Voice Good Communication Skills Chat Support Inbound Calls Telephone Handling
We are seeking a dedicated Customer Support Executive to join our team in Vijay Nagar, Indore. This role is crucial for providing excellent support to our customers and ensuring their queries are handled promptly and effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers via phone, email, or chat to understand their issues and provide appropriate solutions, ensuring a positive experience with the company.- **Issue Resolution**: Analyze and resolve customer complaints in a timely manner, demonstrating empathy and patience, which helps to retain customer loyalty.- **Product Knowledge**: Stay updated on our products and services to guide customers accurately and confidently, which empowers customers to make informed decisions.- **Record Keeping**: Maintain accurate records of customer interactions and transactions, ensuring all information is up-to-date for future references and escalation if necessary.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to convey information clearly and efficiently. A good listener is essential to understand customer needs and concerns. Basic computer skills and proficiency in relevant software applications are also required. Candidates should have a problem-solving mindset, with the ability to adapt to different situations and handle customer inquiries with professionalism. Being a 12th pass is required, and while previous experience is not necessary, a willingness to learn and grow in a fast-paced environment is important.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Support International Voice Process BPO
Job Description:We are hiring Customer Support professionals for an International Voice Process (Career Counseling role). The candidate will interact with U.S.-based clients, understand their needs, guide them with appropriate career solutions, and ensure a smooth support experience.Requirements:Excellent English communication skillsAbility to handle international calls confidentlyComfortable working in night shiftGood listening and problem-solving skillsPrior international calling experience preferredBenefits:Fixed salary + performance incentivesPaid trainingInternational client exposureGrowth opportunities
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Telephonic For Telecaller Jobs (Freshers)

Affiliana Tellecalling Marketing Company

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gwalior
Work From Home BPO
We are looking for a Telecaller to join our team Affiliana Tellecalling marketing companyto handle customer calls provide exceptional customer support and resolve queries related to industry.The role offers an attractive in hand salary 15k to 20 k salary opportunities for growth.
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  • Fresher
  • 1.5 Lac/Yr
  • Bhopal
Domestic BPO
We are looking for a BPO Telecaller to join our team at AFFILIANA COMPANY. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of 18000 - 20000 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is below 10th and 0 - Fresher. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.
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  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Female
  • Dewas
Telesales Good Communication Skills Telecalling Basic Computer
We are looking for a dedicated and enthusiastic Telecaller to join our team in Dewas, MP. The ideal candidate will be responsible for making outbound calls to potential customers, explaining our products or services, and addressing customer inquiries. The role involves achieving daily and weekly targets, maintaining accurate customer records, and providing excellent customer service. Basic computer skills are required, and prior telecalling experience is preferred, though not mandatory. Strong communication skills in Hindi is essential, along with the ability to handle customer queries with professionalism. This position is open to female candidates. If you're looking for an opportunity to grow in a dynamic work environment, apply now!
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  • Fresher
  • 1.8 Lac/Yr
  • Hoshangabad Road Bhopal
Good Communication Skills Problem Solving Basic Computers Customer Guidance BPO Operations Customer Relationship BPO
[12:30 pm, 10/2/2026] HR JASLIN: We're Urgently HiringCompany : Magnum Group Job Role: Customer support associate - Bhopal location (Telecollection M.pocket)Designation: Customer support associate Salary: 15282 CTC (+ PF and ESIC)In-hand: 11470 TotalIncentive upto 10kJob Description Minimum education qualification should be 12th Pass Hindi communication skill Male/Female both can apply.. Candidate Should Be Flexible With Window ( 9 Hours) ( 8am-5pm; 9am-6pm; 10am-7pm)Job Location - Magnum Group 1st floor Ashima mall Hoshangabad Road BhopalRegards* Jaslin Mary HR Magnum Group*Contact- 9329805474HR JASLIN
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  • Fresher
  • Chhatribagh Indore
Outbound Calling Marketing Communication Domestic BPO Inbound Convincing Power Negotiation Skills Cold Calling Presentation Skills Telemarketing Tele Marketing Telesales Tele Sales
Key Responsibilities:1. Make outbound calls to potential customers: Tele callers are responsible for reaching out to potential customers via phone calls to promote products or services offered by the company.2. Explain product or service details: They need to provide detailed information about the products or services to interested customers and address any queries they may have.3. Maintain customer database: Tele callers are required to keep a record of customer interactions and update the database with relevant information for future reference.4. Follow-up with customers: They need to follow up with customers who have shown interest in the products or services to ensure customer satisfaction and potentially make a sale.Required Skills and Expectations:1. Good communication skills: Tele callers must have excellent verbal communication skills to effectively interact with customers over the phone.2. Basic computer knowledge: They should be familiar with using computers and software applications to update customer records and communicate with team members.3. Patience and persistence: Tele callers need to be patient and persistent in dealing with different types of customers and handling rejections professionally.4. Clear voice and pronunciation: It is essential for tele callers to have a clear voice and proper pronunciation to ensure effective communication with customers.
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Bhopal
Leadership Team Building Team Tracker Team Motivation Sales Process MS Office BPO Operations Team Orientation Good Communication Skills Microsoft Excel
Now hiring- Team LeaderIndustry: BPORole- Team Leader OprationEligibility: 1. 12th pass/ Graduate2. Male & Female candidates can apply3. Minimum 1 year Experience required in Sales E-commerce & Team Leader4. Excellent English Communication Salary: 20K To 23K CTC + incentiveShift Timings:9 AM - 6 PM 10 AM - 7 PMWorking Days:6 Days working Rotational week offJob Location:Xtranet Technologies Ltd Z-24 in front of vishal mega mart zone1MP nagar bhopalWhy Join Us?- Great opportunity to build a career in the BPO sector- Competitive salary + performance-based incentives- Professional work environment- Strong growth and learning opportunitiesApply Now & Start Your Journey With Xtranet BPORegards,Ritika Malviya HR 6263272193Xtranet BPO private limited
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  • 0 - 1 yrs
  • Bhopal
Customer Relationship Good Communication Skills BPO Voice Customer Support Customer Care Telephone Handling
Urgent Requirement For The Position Below:-Cse (Customer Support Executive) Domestic Process Bpo.Need Good Communication Skills Freshers And Experienced Both Can Apply.Salary :- 17K (14K Inhand + 3K Incentive)Timing:- 9:00Am-6:00Pm (1 Hour Break)Week Off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please Share With The References Who Need A Job.Address:- Xtranet Technologies Pvt Ltd Z-24 In Front Of Vishal Mega Mart Zone1Mp?Nagar?Bhopal
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Bhopal
Good Communication Skills E-commerce Outbound Calling Sales Call BPO Call Center BPO Voice Customer Handling Customer Relationship Customer Service Domestic BPO
Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills experience- minimum 6 month Salary :- 17k (14k inhand + 3k incentive)Timing:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Data Entry Data Typist Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management
We are looking for a Customer Handling Executive to join our team in Bhopal. This is an entry-level position ideal for freshers or individuals with up to 2 years of experience, specifically designed for those who enjoy working with people and solving customer issues. In this role, you will be responsible for managing customer inquiries, providing timely information regarding our services, and ensuring customer satisfaction. Key Responsibilities: - **Responding to Inquiries**: Handle incoming customer calls, emails, or messages with professionalism and patience. Understand their needs and provide appropriate solutions.- **Problem Solving**: Identify and resolve customer issues or complaints effectively. Collaborate with other departments when necessary to ensure timely resolution.- **Maintaining Records**: Keep accurate records of customer interactions in the database. This includes tracking inquiries, feedback, and follow-up actions to ensure consistent communication.- **Providing Information**: Educate customers about our products and services. Offer detailed information to help them make informed decisions while also promoting relevant services that may benefit them.Required Skills and Expectations: Candidates should have excellent communication skills in both English and Hindi, coupled with a friendly and approachable demeanor. Strong problem-solving abilities and a positive attitude toward addressing customer concerns are essential. Attention to detail is critical, and a willingness to learn and grow within the role will be beneficial. As a Customer Handling Executive, you must be committed to enhancing customer experience through effective service and support.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Gwalior. This role is suitable for candidates with 0 to 2 years of experience and a minimum of a 12th-grade education. You will be responsible for providing excellent customer service and support.Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone, email, or in-person to address inquiries, provide information, and resolve any issues they may face. Your role will be crucial in creating a positive experience.2. **Problem Solving**: Identify customer concerns and provide timely solutions. This requires listening carefully and understanding the customer
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated Customer Care Executive to join our team in Indore. This full-time position is ideal for individuals who are passionate about helping customers and are eager to learn and grow.Key responsibilities include:1. **Customer Support**: Respond to customer inquiries through phone, email, or chat. Address issues promptly to ensure a positive experience.2. **Issue Resolution**: Identify and resolve problems faced by customers. Work with relevant departments to provide solutions and follow up to ensure satisfaction.3. **Product Knowledge**: Stay up to date with our products and services to provide accurate information and assist customers effectively.4. **Documentation**: Maintain accurate records of customer interactions and transactions. Follow company guidelines for documentation to ensure proper tracking of issues.5. **Feedback Collection**: Gather customer feedback to help improve our services and products. Share insights with the team to contribute to continuous improvement.To succeed in this role, candidates should possess strong communication skills, both verbal and written, and have a friendly and empathetic approach. A good understanding of basic computer applications is essential. As we welcome candidates with 0 to 2 years of experience, a positive attitude and willingness to learn are highly valued. This position requires dedication and the ability to work effectively in a team-oriented environment.
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  • 0 - 1 yrs
  • Female
  • Dewas
Good Communication Skills Basic Computers Relationship Manager Marketing Communication Presentation Skills Motivating Skill BPO Sales English BPO Call Center Telesales
Good Communication Skills, Basic Computers, Relationship Manager, Marketing Communication, Presentation Skills, Motivating Skill, BPO Sales, English, BPO Call Center
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