Operations Manager Jobs

Job Role Warehouse Operations ManagerDepartment Warehouse & Logistics OperationsReporting to General Manager / ManagementKey Responsibilities: End-to-end warehouse operations management Inventory control and warehouse maintenance Administration and facility management Revenue generation through leasing/rentals Vendor development and partner coordination Government tender participation and compliance Process implementation and operational excellenceSr. No KRAs Description1. Warehouse Day-to-Day Operations Oversee daily warehouse activities including inward, storage, handling, and dispatch operations Ensure proper space utilization, layout planning, and operational efficiency Implement SOPs for receiving, stacking, handling, and dispatch of goods Monitor manpower deployment, productivity, and shift planning Ensure adherence to safety standards, material handling protocols, and statutory norms Maintain operational MIS reports including occupancy, movement, and turnaround times Coordinate with logistics teams for smooth transportation and dispatch planning2. Warehouse Administration Management Manage overall administrative functions of the warehouse facility Supervise security, housekeeping, utilities, and infrastructure upkeep Ensure compliance with local regulations, labor laws, and safety guidelines Control administrative budgets and optimize operational costs Manage contracts related to security agencies, housekeeping vendors, and utility providers Maintain documentation, licenses, and statutory registers3. Inventory Management & Warehouse Maintenance Ensure accurate inventory records and stock reconciliation Implement inventory control systems (FIFO, LIFO, batch tracking where applicable) Conduct periodic physical stock audits and variance analysis Monitor condition of stored goods to prevent damage, pilferage, or loss Maintain warehouse infrastructure including racking systems, flooring, lighting, and equipment Ensure preventive maintenance of handling equipment (forklifts, pallets, etc.) Implement digital/ERP-based inventory tracking systems4. Partner Coordination & Rental Management Liaise with existing warehouse clients/partners for occupancy and usage Ensure timely generation, follow-up, and collection of rental dues Maintain tenant/partner agreements, renewals, and compliance documentation Address partner grievances and ensure service quality standards Monitor occupancy levels and revenue realization5. Business Development & Vendor Onboarding Identify and onboard new clients for warehouse leasing Develop relationships with logistics companies, traders, and industrial clients Conduct market research to identify demand for warehouse space Negotiate rental agreements and commercial terms Coordinate marketing efforts to increase warehouse occupancy6. Government Tenders & Business Expansion Identify relevant government tenders related to warehousing, storage, logistics, and infrastructure Prepare and submit bids including technical and financial proposals Ensure compliance with tender documentation, eligibility criteria, and timelines Coordinate with consultants, legal, and finance teams for tender submissions Track tender results and manage post-award execution (if applicable)7. Compliance, Safety & Risk Management Ensure adherence to safety norms, fire regulations, and statutory compliance Conduct regular safety audits and risk assessments Implement emergency response procedures and disaster management plans Ensure compliance with insurance requirements for warehouse and inventory8. MIS, Reporting & Process Improvement Prepare daily, weekly, and monthly MIS reports for management Track KPIs such as occupancy rate, revenue, turnaround time, and cost efficiency Identify process gaps and implement continuous improvement initiatives Drive automation and ERP implementation in warehouse operations9. Team Management & Leadership Lead, train, and supervise warehouse staff and administrative personnel Define roles, responsibilities, and KPIs for team members Conduct performance reviews and skill development initiatives Maintain discipline, productivity, and team moraleOther Details:Education/Qualification/Training Graduate in Logistics / Supply Chain / Commerce / Engineering MBA (Operations / Logistics) preferredExperience 8-15 years of experience in warehouse operations / logistics management Experience in industrial warehousing, leasing, or logistics parks preferred Experience in Real Estate sector and listed company compliance preferredAttitude Ownership mindset with strong execution capability Commercial acumen and revenue-focused approach Problem-solving and decision-making abilityKnowledge and Skillsets Warehouse operations & inventory management Vendor management & contract negotiation Facility and administration management Financial understanding of leasing and revenue modelsSoft Skills Leadership and team management Strong communication and negotiation skills Stakeholder coordination Analytical thinking and planning High integrity and accountability

Operational OversightSupervise field workers in container handling and yard operations.Coordinate MNR teams for timely, quality repairs.Enforce safety and operational standards.Stakeholder CommunicationLiaise with shipping lines on container status and repairs.Coordinate with customs, port authorities, and officials for compliance.Deliver operational reports and reconciliation statements.Compliance & DocumentationEnsure adherence to shipping line and regulatory requirements.Maintain accurate records of movements, repairs, and yard utilization.Support tenders, RFQs, and technical reconciliations.Process ImprovementDrive automation and standardization for efficiency.Apply best practices in yard management and workforce allocation.Promote sustainability and environmental compliance initiatives.

We are seeking a dynamic Head of Operations with 8 to 10 years of experience to lead our operational activities in Chandikhol, Jajpur. The ideal candidate will be responsible for overseeing daily operations, ensuring efficiency and effectiveness in all processes.Key Responsibilities:1. **Operational Strategy Development**: Create and implement strategies to enhance operational efficiency. This includes analyzing current workflows, identifying areas for improvement, and setting long-term objectives to drive growth.2. **Team Leadership**: Manage and mentor the operations team, fostering a collaborative environment. Guide team members in achieving their goals and encourage professional development.3. **Process Optimization**: Evaluate and refine existing processes to improve productivity and reduce costs. This involves using data analysis to drive decision-making and implementing best practices across the organization.4. **Performance Monitoring**: Establish key performance indicators (KPIs) to measure operational effectiveness. Regularly review performance metrics, making necessary adjustments to meet company targets.5. **Cross-Department Collaboration**: Work closely with other departments, such as finance and sales, to ensure a cohesive approach to operations. Facilitate communication to align goals and share resources effectively.Required Skills and Expectations:The successful candidate should possess strong leadership skills and strategic thinking abilities. A deep understanding of operational management and process improvement is essential. Excellent communication skills are required to effectively interact with team members and stakeholders. The candidate should be adept at problem-solving and comfortable working in a fast-paced environment. A graduate degree/diploma in civil engineering is mandatory, and male candidates are preferred for this role with a strong background in concrete sleeper manufacturing plant.

As a Retail Manager, you will play a crucial role in overseeing the daily operations of our retail store to ensure excellent customer service and smooth processes. Your focus will be on maximizing sales and creating a positive shopping experience for our customers.**Key Responsibilities:**- **Manage Store Operations:** Oversee daily tasks to ensure the store runs smoothly, from inventory management to employee scheduling.- **Lead and Motivate Staff:** Train, guide, and inspire team members to deliver outstanding service and achieve sales targets.- **Ensure Excellent Customer Service:** Address customer inquiries and complaints effectively, making sure customers leave happy and satisfied.- **Monitor Inventory Levels:** Keep track of stock levels and manage the ordering process to ensure popular products are always available.- **Implement Sales Strategies:** Use creative marketing techniques and promotions to boost store sales and attract new customers.- **Analyze Sales Data:** Regularly review sales reports and customer feedback to identify trends and areas for improvement.**Required Skills and Expectations:**We are looking for a candidate who has effective communication and leadership skills. You should be able to work well in a team and also independently. A background in retail, sales, or customer service is preferred but not mandatory if you are a quick learner. Strong problem-solving abilities are essential, along with an eye for detail. Proficiency in using retail management software and basic math skills will help you perform your tasks efficiently. A positive attitude and willingness to adapt to changing situations will make you a successful Retail Manager.

Job Title: eCommerce Executive (Sales & Operations) Experience in FMCG will be preferred, with At least 3 years in Foods / Breakfast Category.Job description1 Key Account Management :Planning and finalizing business strategy for the assigned Key E-commerce accounts for business growth and increased category share TOT negotiation, discussion and closure with the specific E-Com Accounts on yearly basis in coordination with the E-Commerce Head.Facilitating commercial reconciliation of all assigned E-Com accounts Accounts along with commercial manager/executive.2 Key Account Relationship and Target Review :Prepare Joint Business Plan with Key E-Com Accounts to set the Account wise objective for the current financial year and develop the tools to achieve the same.Review of performance with assigned chains on Quarterly basis to analyses current performance basis plan and incorporate changes if required in yearly plans3 Sales Promotion Planning :Planning internal marketing calendars of Promotions, Activation and New Product introduction and aligning the same with internal Trade marketing team and ensuring implementation with the chains.Internal Alignment with the Trade marketing team to ensure our brand objective always gets achieved in E-Com accounts.4 Sales & Distribution Planning and Review :Sales planning to ensure optimum stocks are available at all depots basis client requirement of promotions and visibility planned with the clients, to fulfill optimum fill rates with the accounts.The position is accountable for:Managing national, regional E-commerce and other alternate channels.Planning and delivering sales numbers for the above set of stakeholders through a dedicated set of team members at pan-India level.Visibility & Investment PlanningPlanning and evaluating the visibility & investment assets required on the assigned E-com accounts platforms. Driving alignment with Trade marketing & execution with the accounts.Actively partner with trade marketing to drive the revenue loop through add-to-cart on digital marketing campaigns.

We are hiring an experienced sales manager who can close deals, manage sales staff, and ensure timing payment collections. The role focus on increasing revenue and maintain strong relationships with wholesalers.

We are seeking a dedicated Maintenance Head to lead our maintenance team in Bangalore, India. The ideal candidate will have 10 to 15 years of experience in maintenance management and should possess a diploma in a related field.**Key Responsibilities:**- **Team Management:** Lead and supervise the maintenance team, ensuring effective work practices and a collaborative environment. This includes assigning tasks and monitoring performance.- **Preventive Maintenance Planning:** Develop and implement preventive maintenance schedules to enhance equipment performance and minimize downtime.- **Budget Management:** Oversee the maintenance budget, ensuring that spending is within limits while maintaining high standards of service.- **Safety Compliance:** Ensure that all maintenance activities comply with safety regulations. Conduct regular training and meetings to uphold safety standards within the team.- **Troubleshooting and Repair:** Quickly respond to any maintenance issues, diagnose problems, and lead the team in developing effective solutions to restore operations swiftly.- **Inventory Management:** Manage the inventory of spare parts and maintenance supplies, ensuring that the necessary materials are available when needed.**Required Skills and Expectations:**The ideal candidate should have strong leadership skills to effectively manage a diverse team. Excellent problem-solving abilities are essential for troubleshooting issues quickly. A deep understanding of safety regulations and maintenance best practices is needed to ensure compliance. The candidate should be organized, detail-oriented, and able to manage budgets effectively. Strong communication skills are essential for collaborating with other departments and ensuring smooth operations within the maintenance team.

We are seeking a dedicated Store Manager to oversee our retail operations in Hooghly, India. This role requires a motivated individual with a strong background in retail management to ensure our store runs smoothly and efficiently.Key Responsibilities:1. **Team Leadership:** You will supervise and support store staff, ensuring a positive work environment. Motivating your team to meet sales goals and providing training will be essential.2. **Sales Management:** You will be responsible for driving sales, analyzing store performance, and implementing strategies to improve sales figures consistently.3. **Inventory Control:** You will manage inventory levels by ordering products and conducting regular stock checks. This ensures that shelves are well-stocked and helps minimize waste.4. **Customer Service:** Providing exceptional customer service is key. You will handle customer inquiries and resolve any issues, ensuring a pleasant shopping experience.5. **Visual Merchandising:** You will create attractive displays and layouts to promote products effectively, enhancing the overall shopping experience for customers.Required Skills and Expectations:Candidates must have 2-5 years of experience in retail management and possess a graduate degree. Strong leadership and communication skills are essential for managing staff and engaging customers effectively. You should have a solid understanding of sales and inventory management. The ideal candidate is detail-oriented, proactive, and capable of solving problems swiftly in a fast-paced retail environment. A positive attitude and commitment to delivering excellent service are crucial for success in this role.e

As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.