144

BPO Executive Job Vacancies in Lucknow

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Lucknow. This role is ideal for individuals who are enthusiastic about providing excellent customer service and have a passion for helping others. You will be the first point of contact for our customers, guiding them through their inquiries and ensuring a positive experience.Key Responsibilities:1. **Customer Interaction**: Communicate effectively with customers via phone, email, or in person to address their questions and concerns. Listening attentively and providing accurate information is essential to build trust and rapport.2. **Issue Resolution**: Identify and resolve customer issues promptly. This involves understanding the problem, providing solutions, and following up to ensure customer satisfaction.3. **Data Entry and Record Keeping**: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving service delivery in the future.4. **Team Collaboration**: Work closely with other team members to share insights and improve overall customer handling strategies. Good teamwork is crucial for creating a seamless experience for customers.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor. An ability to work well under pressure while maintaining professionalism is important. Basic computer skills and familiarity with office software are necessary. A proactive attitude and eagerness to learn will help in providing the best service possible. Previous experience is not mandatory, making this an excellent opportunity for freshers or those with up to 2 years of experience.
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  • 2 - 8 yrs
  • 1.0 Lac/Yr
  • Lucknow
Customer Care International BPO Voice Process Outbound Calling Good Communication Skills Call Center
We are looking for an enthusiastic and skilled Telecaller to join our team in Lucknow. The ideal candidate will have strong communication skills and experience in calling, helping us connect with clients across various regions.Key Responsibilities:1. **Client Engagement**: Initiate and maintain conversations with potential clients through phone calls, offering information about our products and services while understanding their needs.2. **Lead Generation**: Identify and qualify potential leads by researching and contacting prospects, ensuring an effective pipeline for our sales team.3. **Follow-Up**: Regularly follow up with leads and existing customers to nurture relationships, answer inquiries, and provide updates about our offerings.4. **Record Keeping**: Maintain accurate records of conversation details, leads, and outcomes in our CRM system, ensuring all data is up-to-date and organized for future reference.5. **Feedback Collection**: Gather feedback from clients about our services and suggestions for improvement, contributing to enhanced customer satisfaction.Required Skills and Expectations:Candidates should have a minimum of 2 to 8 years of experience in international telecalling or a related field. A graduate degree is necessary. Proficiency in English and other languages is an advantage. Excellent verbal communication skills, a friendly demeanor, and a persuasive approach are essential. The ability to handle objections and maintain a positive attitude in challenging situations will contribute to success in this role. Being adaptable and willing to learn is key.
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  • 1 yrs
  • 2.0 Lac/Yr
  • Lucknow
Outbound Calling Lead Generation Inbound Convincing Power Domestic BPO Voice Process
Tele Sales Execituve - Male Job type:- Full time, permanent, work from office. Job Location:- Alambagh, Lucknow ( / ) Job role and responsibilities:- To make communication with our Associates. Finding out their problems. Should be tried to address their problems by him/her. Genuine problems should be forwarded to concern department by her. Follow-up of every grievance till it to be resolved. Reporting to management regarding serious & unresolved problems. Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them. Reminder Calls to our Associates regarding every months offers.Basic Eligibility criteria for applying:- Must have good speaking skills in English language. Working knowledge of MS-Excel. Must have Bachelor's degree.Salary:- Rs.10,000 - 15,000/- pm + benefits.Interview Details:- Mode:- Only Face to Face Day and timing:- Working days at 02:00-05:00 pmContact:- Ranjeet K. Rawat +91 9838088855 call / whatsapp
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Lucknow
Proficiency in English Outbound Calling Domestic BPO BPO Sales Cold Calling Sales
Call centre/telegram sales job for US based client.This is a night shift job.The person will have to generate leads for the client regarding AI products.Good incentives are guaranteed on the closure of the deal.
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  • Fresher
  • 2.3 Lac/Yr
  • Lucknow
Outbound Calling Microsoft Excel Phone Banking KPO Voice Process Inbound Outbound Sales Cold Calling BPO Sales BPO Non Voice Voice Support Motivating Skill Marketing Communication Domestic BPO Presentation Skills International BPO Negotiation Skills Convincing Power Calling English BPO Call Center Computer Skills Telemarketing Typing Skills Tele Marketing Tele Sales Telesales BPO
We are looking for a dedicated Tele Caller to join our team in Lucknow. This is a full-time role suitable for freshers who have completed at least the 10th grade. The primary focus will be to communicate with clients and gather essential information.Key Responsibilities:1. **Make Outbound Calls**: You will be responsible for contacting potential and existing customers to provide information about our services or products, helping to drive sales and enhance customer engagement.2. **Customer Interaction**: You will engage with customers professionally, listen to their needs, and address their questions or concerns, ensuring a positive experience during each interaction.3. **Data Entry**: Accurate record-keeping is crucial. You will input customer information and interactions into our database, maintaining clear and organized records to support sales efforts.4. **Feedback Collection**: Gathering feedback from customers is vital for our improvement. You will ask questions to collect input on their experiences and satisfaction levels, which will help us enhance our services.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. Basic computer knowledge is necessary for data entry tasks. We seek individuals who are self-motivated, eager to learn, and adaptable to feedback. A positive attitude and a willingness to work collaboratively in a team are essential.
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Face-to-Face For Telecaller Jobs (Freshers)

Rana Financial Solutions Corporation

  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Lucknow
Microsoft Excel Phone Banking Outbound Calling Motivating Skill Inbound Convincing Power Negotiation Skills Cold Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO BPO Non Voice
We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate will be a female who has completed her 12th grade and is eager to learn. This role is perfect for freshers who want to start their career in telemarketing and customer service.**Key Responsibilities:**- **Making Outbound Calls:** You will reach out to potential customers to present our products or services, helping to create interest and generate sales leads.- **Engaging with Customers:** It is essential to communicate effectively with customers, understanding their needs and providing them with suitable solutions.- **Maintaining Records:** You will keep accurate records of conversations and interactions in our system, ensuring all customer information is up to date.- **Handling Inquiries:** Address any questions or concerns from customers professionally, providing them with clear and helpful responses.- **Meeting Targets:** You will have specific targets to achieve in terms of calls made and leads generated, requiring consistency and motivation.**Required Skills and Expectations:**- Strong communication skills are vital, as you will be speaking with customers regularly and need to convey information clearly.- Basic computer knowledge is necessary to manage records and navigate our calling software.- A positive attitude and eagerness to learn are crucial, as this role involves gaining experience in sales and customer interaction.- You should have good listening skills and the ability to understand customer needs quickly. - Being a team player and showing reliability in your work is essential for success in this position.
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  • Fresher
  • 2.0 Lac/Yr
  • Lucknow
Customer Support Domestic BPO Chat Support
Customer Support Associate (CCE) for Renowned MNC - LucknowLocation: LucknowEligibility Criteria:Fluency in English & HindiGood typing speed with accuracyMinimum 12th pass or GraduateRoles & Responsibilities:Handle customer inquiries professionally and provide timely resolutionsManage customer interactions via calls, chat, and emailMaintain accurate records of customer communicationsFollow company policies and service standardsContribute to team and customer satisfaction goalsPay Scale:Upto Rs. 15,000/month.Fixed salaryImmediate Joiner Work from office9 hours rotational shift One day rotational day off
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BPO Telecaller Jobs For Freshers - Lucknow

Bright Career Group of Services

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Hazratganj Lucknow
Domestic BPO
As a BPO Telecaller, you will be responsible for communicating with customers to provide information, resolve issues, and promote services. This role requires effective communication skills and a friendly demeanor.**Key Responsibilities:**- **Inbound and Outbound Calls:** Handle both incoming inquiries and make outbound calls to engage potential customers, ensuring clear and effective communication.- **Customer Support:** Assist customers with their questions or concerns, providing prompt and accurate information to enhance their experience.- **Product Promotion:** Inform customers about products and services, helping to identify their needs and promoting suitable offerings.- **Data Entry and Record Keeping:** Accurately input customer information and maintain logs of interactions for future reference, ensuring data integrity.- **Follow-up Calls:** Conduct follow-up calls to ensure customer satisfaction and gather feedback on their experiences, fostering positive relationships.- **Meeting Targets:** Strive to meet assigned targets for call volume, customer satisfaction, or sales, contributing to the overall goals of the team.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal communication skills to effectively convey information and engage with customers.- **Listening Ability:** Active listening is crucial to understand customer needs and provide the right solutions.- **Basic Computer Knowledge:** Familiarity with computers and office software is necessary for data entry and maintaining records.- **Problem-Solving Skills:** You should be able to think on your feet and come up with solutions when faced with customer challenges.- **Team Player:** Being able to work collaboratively with others in a fast-paced environment is essential for success. - **Positive Attitude:** A friendly and upbeat demeanor will help you connect with customers effectively.
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  • 3 - 7 yrs
  • 3.5 Lac/Yr
  • Ansal API Lucknow
Call Center Call Coordinator International Call Center International BPO Customer Support Cold Calling
We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. **Key Responsibilities:**- **Customer Support:** Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- **Call Management:** Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- **Issue Resolution:** Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- **Documentation:** Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- **Collaboration:** Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Female
  • Hazratganj Lucknow
Outbound Calling Lead Generation Inside Sales Domestic BPO Convincing Power
We are looking for a motivated and energetic Telesales Executive to join our team in Hazratganj. This is a full-time position, where you will play a vital role in connecting with potential customers to promote our products and services.**Key Responsibilities:**- **Conduct Outbound Calls**: You will reach out to potential customers through phone calls to introduce and explain our products, aiming to build interest and engage them.- **Understand Customer Needs**: By actively listening, you will identify customer requirements and preferences, allowing you to tailor your pitch for maximum effectiveness.- **Manage Sales Leads**: You will maintain a list of leads, ensuring that follow-ups are done timely and accurately to maximize sales opportunities.- **Achieve Sales Targets**: It will be your responsibility to meet and exceed daily or monthly sales goals through persuasive communication and relationship-building.- **Provide Excellent Customer Service**: You should address customer queries and concerns professionally, ensuring a positive experience that encourages repeat business.**Required Skills and Expectations:**Candidates should have excellent verbal communication skills and a positive attitude. A basic understanding of sales processes will be an advantage, but training will be provided for fresh candidates. You should be comfortable working in a fast-paced environment and possess good time management abilities. Strong listening skills and the ability to work as part of a team are essential for success in this role. Being proactive and self-motivated will help you thrive in our dynamic workplace.
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  • 3 - 9 yrs
  • 11.0 Lac/Yr
  • Lucknow
Call Center Call Center Operations BPO Operations Cement Plant Building Material Paint Customer Support Inbound Outbound Calls Team Management Customer Service
We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.**Key Responsibilities:**- **Team Leadership:** Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- **Performance Monitoring:** Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- **Training and Development:** Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- **Process Improvement:** Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- **Reporting:** Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- **Customer Relationship Management:** Engage with customers as necessary to resolve issues and promote a positive customer experience.**Required Skills and Expectations:**The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gomti Nagar Lucknow
Tele Caller Telecalling Telesales Executive Microsoft Excel International BPO Domestic BPO Telesales Tele Sales Voice Support
Position: TelecallerLocation: Gomti Nagar, LucknowExperience: 6 months - 1 yearKey Requirements:Graduated in any disciplineProficiency in Hindi & EnglishPrior experience in real estate callingGood knowledge of MS OfficeExcellent verbal communication skillsWorking Hours: 10:00 AM - 6:00 PMWeek Off: Wednesday
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Lucknow
BPO Outbound Calls
We are looking for a dedicated Team Leader to join our team in Lucknow. The ideal candidate will help manage and motivate a group of team members while ensuring smooth operations and achieving our goals. Key Responsibilities:- **Supervise Team Members**: Lead a team of employees by providing guidance and support, ensuring that everyone is focused on their tasks and achieving performance standards.- **Set Goals and Objectives**: Establish clear targets for your team, ensuring they understand their roles and what is expected of them to drive productivity and achieve results.- **Monitor Performance**: Regularly assess individual and team performance, offering feedback and coaching to improve skills and address any issues that may arise.- **Facilitate Communication**: Promote open and effective communication within the team and between departments to ensure everyone is informed and aligned with company objectives.- **Solve Problems**: Address any challenges or conflicts within the team promptly, fostering a positive working environment and maintaining team morale.Required Skills and Expectations:- Candidates should have 1 to 7 years of experience in a leadership role, preferably within a team-oriented environment.- Strong communication and interpersonal skills are essential to effectively motivate and engage team members.- The ability to analyze performance metrics and implement strategies for improvement is crucial.- Candidates should demonstrate excellent problem-solving skills and be able to work efficiently under pressure.- A proactive and positive attitude, along with a genuine interest in team development, is essential for success in this role.If you are a motivated leader with a passion for guiding teams to success, we encourage you to apply.
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Telecaller (Freshers) Lucknow

Net Zero Energy Solution

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Female
  • Lucknow
Sales Lead Qualification Creative Lead Market Analysis Domestic BPO Voice Process Cold Calling Outbound Sales BPO Sales Inbound Tele Sales Telesales BPO Computer Skills Calling
We are looking for a motivated and enthusiastic Telecaller to promote and sell solar power solutions. The candidate will be responsible for contacting potential customers, explaining the benefits of solar energy systems, and generating qualified leads for the sales team.Key Responsibilities:Make outbound calls to potential customers to introduce solar power products and servicesExplain the benefits of solar energy (cost savings, sustainability, government subsidies, etc.)Identify customer needs and suggest suitable solar solutionsGenerate and qualify leads for the sales teamSchedule appointments for site visits or consultationsMaintain records of calls and customer information in CRM systems
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Lucknow
International BPO International Voice BPO Call Center Voice Process Good Communication Skills Night Shift Basic Computer Knowledge MS Office CRM Outbound Calling Inbound Calling International Voice Process
Job Title: International Voice Process ExecutiveCompany: ProximaLocation: Lucknow, Uttar PradeshEmployment Type: Full-TimeShift: Night Shift OnlySalary: Up to 20,000/month (Based on communication skills & interview performance)Job DescriptionWe are hiring enthusiastic, confident, and result-oriented candidates for the role of International Voice Process Executive at our Lucknow office. The ideal candidate must have excellent English communication skills and should be comfortable working in night shifts to handle international customers.Key ResponsibilitiesHandle inbound and outbound international customer calls professionallyProvide accurate information and resolve customer queries effectivelyMaintain service quality and adhere to performance standardsEnsure high levels of customer satisfaction at all timesMaintain proper documentation and call records as requiredEligibility CriteriaGraduate in any discipline (Mandatory)Excellent English communication skills spoken and writtenComfortable working in night shiftsBasic computer knowledge (MS Office / CRM familiarity preferred)Freshers and experienced candidates both are welcome to applyWhat We OfferCompetitive salary based on your communication skillsCareer growth and development opportunitiesProfessional and supportive work environment
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  • 0 - 1 yrs
  • Lucknow
Tele Caller Fresher Cold Calling Call Center BPO Sales Convincing Power Voice Process BPO Call Center Tele Marketing Telesales
Telecalling me work experience and fresher salary up to 10-15 k for depends upon interview
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Hiring For Telesales Executive

Brokingtree Private Limited

  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Gomti Nagar Lucknow
Marketing Outbound Calling Online Sales Lead Generation Marketing Communication Convincing Power Cold Calling BPO Non Voice BPO Sales Negotiation Skills Inbound B2B Sales English Language Domestic Calling Inbound Sales Inbound Calls Basic Computer Skills Calling BPO Telesales Communication Skills Tele Marketing Outbound Sales KPO Tele Sales Interpersonal Skills Voice Process Sales Inside Sales Domestic BPO
- Conduct outbound calls to potential customers to sell products or services.- The telesales executive will be responsible for making phone calls to potential customers in order to promote and sell products or services offered by the company. This involves engaging with customers over the phone, discussing product details, and persuading them to make a purchase. - Maintain a high level of product knowledge to ensure accurate information is provided to customers.- It is crucial for the telesales executive to have a thorough understanding of the products or services being offered in order to effectively communicate the features and benefits to potential customers. This knowledge will help in addressing any queries or concerns that customers may have during the call.- Achieve sales targets and KPIs set by the company.- The telesales executive will be expected to meet the sales targets and key performance indicators (KPIs) set by the company. This involves closing sales, generating leads, and meeting call quotas to contribute to the overall sales goals of the organization.Skills and Expectations:- Excellent communication skills to effectively engage with customers over the phone.- Strong interpersonal skills to build rapport with customers and handle objections effectively.- Ability to work in a fast-paced environment and meet sales targets within deadlines.- Basic computer skills to update customer information and sales records accurately.
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  • Fresher
  • 1.0 Lac/Yr
  • Indira Nagar Lucknow
Outbound Calling BPO Tele Sales Telesales BPO Sales
Bots India Home Solutions Required Some Tele Calling Staff For New Office We Area Providing Home Appliances Repair Service Maintenance And Installation Service At Customer Home. Our Office Located In Manas City Road Indira Nagar Lucknow Uttar Pradesh India
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  • 0 - 2 yrs
  • Lucknow
Marketing Lead Generation Customer Calling B2B Sales Client Relationship BPO Sales Good Communication Skills
**Job Description Promoter****Company:** BookMyGlow**Location:** Field-based (Beauty Parlours & Hair Salons)**Job Type:** Full-Time / Part-Time / Freelance**About BookMyGlow**BookMyGlow is a digital platform designed exclusively for beauty parlours and hair salons. We help salons grow their business by offering **appointment management, customer handling, promotions, digital visibility, and other managerial support services** through our platform.---**Role Overview**We are looking for **enthusiastic and confident Promoters** who can visit beauty parlours and hair salons, explain the benefits of BookMyGlow, and **convince them to onboard onto our platform**. This is a **field-based sales and relationship role**.---**Key Responsibilities*** Visit beauty parlours, salons, and beauty studios in assigned areas* Explain BookMyGlows services and benefits to salon owners/managers* Convince and onboard salons onto the BookMyGlow platform* Assist salon owners with basic onboarding and initial setup* Build strong relationships with salon owners for long-term engagement* Achieve daily/weekly onboarding targets* Collect feedback from salon partners and report to the team* Maintain basic records of visits, follow-ups, and conversions**Services You Will Promote*** Appointment & booking management* Customer database and CRM support* Promotional visibility on the BookMyGlow platform* Business growth and operational support* Digital presence and management tools**Who Can Apply *** Freelancers, part-time candidates, and gig workers are highly preferred* Candidates looking for **flexible working hours** are welcome* Individuals who want to work on a **commission / target-based model** can apply* Full-time candidates are also welcome**Required Skills & Qualifications*** Good communication and convincing skills* Comfortable with field work and meeting business owners* Basic smartphone and app usage knowledge* Sales, marketing, or promoter experience is a plus* Freshers with strong communication skills are welcome* Positive attitude and target-driven mindset**Compensation & Benefits*** Fixed payout / commission per successful onboarding* Performance-based incentives* Flexible working hours (ideal for freelancers & part-time)* Training and onboarding support* Growth opportunities with consistent performance
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Lucknow
Outbound Calling International BPO International BPO Voice Process
Telesales Executives Needed!- Location: Jankipuram, Lucknow- Process: U.S. Lead Generation- Experience: 0-1 year (Freshers welcome)- Skills: Good communication, computer knowledge- Salary: 12,000 - 18,000/month
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Lucknow. The ideal candidate will assist customers by providing accurate information and resolving their issues.Key Responsibilities:1. **Customer Support**: Engage with customers through various channels, including phone, email, and chat, to address their inquiries and provide prompt solutions.2. **Issue Resolution**: Identify and troubleshoot customer problems efficiently while ensuring a positive experience throughout the interaction.3. **Product Knowledge**: Maintain a thorough understanding of our products and services to effectively assist customers and provide appropriate recommendations.4. **Record Keeping**: Accurately document customer interactions and feedback in our system to help improve service quality and maintain records for future reference.5. **Team Collaboration**: Work closely with other team members and departments to ensure a smooth customer experience and share insights to enhance overall service.Required Skills and Expectations:Candidates should possess excellent communication skills in both English and Hindi, along with a friendly and professional demeanor. A basic understanding of computer systems is essential, along with strong problem-solving abilities. The ideal candidate will also demonstrate patience and empathy, prioritizing customer satisfaction. Candidates should be adaptable and willing to learn, as this role may involve handling various customer-related tasks. A minimum qualification of a 12th pass is required, and we welcome applicants with 0 to 2 years of experience.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Lucknow
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are seeking a motivated BPO Telecaller to join our team in Lucknow. This role is suitable for freshers and individuals with up to two years of experience. The ideal candidate will be responsible for engaging with customers over the phone, providing assistance, and ensuring exceptional service.Key Responsibilities:1. **Customer Engagement**: Make outbound calls to potential and existing customers, fostering a positive relationship while providing information about products and services.2. **Lead Generation**: Identify and qualify leads through conversations, aiming to convert inquiries into sales opportunities.3. **Problem Resolution**: Address customer queries and complaints promptly, ensuring that all issues are resolved effectively and efficiently.4. **Data Entry**: Maintain accurate records of all customer interactions in our database, ensuring that information is up-to-date and reliable for future reference.5. **Performance Tracking**: Achieve and exceed monthly targets set for calls and sales, actively contributing to team goals and company success.Required Skills and Expectations:Candidates should possess clear communication skills in Hindi and/or English, enabling effective interaction with customers. A friendly and approachable demeanor is crucial for building rapport. Time management skills and the ability to work in a fast-paced environment are essential. As a telecaller, you should be a team player, willing to learn and adapt to different situations to enhance your performance continuously. A high school diploma is required.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Jankipuram Lucknow
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a BPO Executive to join our team in Jankipuram, Lucknow. This is a full-time position suitable for individuals with 0 to 2 years of experience. Candidates should have completed at least their 12th grade. The role involves handling customer interactions and providing support efficiently.Key Responsibilities:- **Customer Support:** Engage with customers via phone or chat to address inquiries, resolve issues, and provide product or service information. Strong communication skills are essential for effective interaction.- **Data Entry:** Accurately input and manage customer information in the system. Attention to detail is crucial to maintain data integrity and update records promptly.- **Feedback Handling:** Collect customer feedback and suggestions to help improve services and overall customer satisfaction. You should be open to receiving feedback and willing to adapt based on customer needs.- **Team Collaboration:** Work closely with other team members to achieve departmental goals. Collaboration and a team-oriented mindset are vital for a seamless workflow.Required Skills and Expectations:Candidates must demonstrate excellent verbal and written communication skills in English and Hindi. A basic understanding of computers and software applications is necessary. As a BPO Executive, you should be adaptable, patient, and able to work in a fast-paced environment. A positive attitude and a desire to learn are important for success in this role.
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