Fresher hiring for BPO Telecaller

As a BPO Telecaller, you will play a crucial role in our customer service team by communicating with clients and addressing their inquiries effectively.

Key Responsibilities:

- Make Outbound Calls: You will contact potential customers to introduce our products and services, helping to generate interest and lead conversions.

- Respond to Customer Queries: Address customer inquiries promptly and clearly, ensuring that all concerns are handled with professionalism and patience.

- Maintain Call Records: Keep detailed notes of customer interactions to track conversations and follow up as necessary, helping to enhance customer relations and future engagements.

- Achieve Daily Targets: Work towards meeting daily call and sales targets set by the management, contributing to the overall success of the sales team.

- Provide Feedback: Share insights and customer feedback with the team to improve products or services, assisting in the company's growth and customer satisfaction.

Required Skills and Expectations:

Candidates should possess excellent communication skills in English and Hindi, enabling clear conversations with diverse customers. A friendly and courteous demeanor is essential for building rapport. Basic computer skills, including familiarity with CRM software, are necessary for maintaining accurate records. Candidates should be self-motivated and able to work independently from home, managing time effectively to meet targets. A positive attitude and resilience in handling challenging calls are important for success in this role. Candidates should ideally have a high school diploma and be open to learning and developing their sales skills.

• Experience

  0 - 2 Years

• No. of Openings

  790

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab