350

BPO Call Center Job Vacancies in Delhi NCR

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
View all details
  • 1 - 6 yrs
  • 3.0 Lac/Yr
  • Noida Sector 16
Sales Process Tele Sales Officer Tele Marketing Domestic BPO BPO Voice BPO Sales Voice Process Outbound Calling Customer Care Outbound Calls Customer Calling International BPO Outbound Sales Sales Cold Calling Inside Sales Customer Service Call Center Inbound Customer Service Good Communication Telemarketing
Key Responsibilities:* Strong communication and convincing skills* Cold calling, follow-ups, and lead closures* Business development through outbound sales* Client interaction and handling customer queries* Achieving 100% of assigned sales targets* Achieve monthly sales targets* Update customer information in the CRM system* Take regular follow-ups to ensure sales closure* Handle customer queries professionally Perks: Fixed Salary + Attractive IncentivesInterested candidates are requested to send their updated CV. Note: Please carry a hard copy of your CV. Contact Person: Rahul Reference : Talent Warrior HR Solutions
View all details

Tele Caller (1-3 Years)

Gainers Realtors

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Outbound Calling Domestic BPO Voice Process Cold Calling Convincing Power BPO Call Center Telesales Outbound Sales Microsoft Excel
We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.
View all details
  • 2 - 4 yrs
  • Ghaziabad
Event Management Wedding Band Telecommunication Voice Process Tele Marketing BPO Call Center Call Center Telesales Cold Calling
Need telly caller No sales No target Just calling and attending clients
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Female
  • Jhandewalan Extension Delhi
Outbound Calling Lead Generation Domestic BPO Convincing Power BPO Sales BPO Call Center Negotiation Skills Hindi BPO
We are looking for a motivated Tele Marketing Executive to join our team in Jhandewalan Extension, Delhi. This role is ideal for individuals seeking to begin or advance their career in telemarketing.As a Tele Marketing Executive, you will engage with potential customers over the phone to promote our products and services. You will be responsible for generating leads, providing information, and nurturing relationships with clients.Key responsibilities include:1. **Making Outbound Calls:** You will contact leads provided by the company to introduce our offerings, ensuring you maintain a friendly and professional tone during conversations.2. **Understanding Customer Needs:** You will listen carefully to customer inquiries and feedback to better understand their needs and offer appropriate solutions.3. **Maintaining Records:** You will document call details, customer interactions, and follow-up actions to keep our database accurate and up-to-date.4. **Meeting Targets:** You will be expected to achieve daily and monthly targets for calls made, leads generated, and sales conversions, ensuring consistent performance.To succeed in this role, you should have clear communication skills, strong persuasive abilities, and a positive attitude. Basic computer skills and familiarity with CRM software will be an advantage. We welcome candidates with varying levels of experience, as long as they are eager to learn and grow.
View all details

Customer Care Executive || Freshers & Experienced

Advistra Consulting Private Limited

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
Domestic BPO Voice Process English Customer Handling Customer Support Call Center Customer Care
As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Address customer complaints swiftly and effectively, ensuring that issues are resolved to the customers satisfaction.- **Maintain Customer Records:** Update and maintain customer information in our systems to ensure accurate records are kept.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions.- **Collaborate with Teams:** Work closely with other departments to escalate issues or share feedback for process improvements.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication abilities to interact effectively with customers.- **Problem-Solving Skills:** The ability to think critically and offer solutions to customer issues is essential.- **Team Player:** You should be willing to collaborate with colleagues to improve the overall customer experience.- **Adaptability:** You need to be open to learning and adjusting to new processes and technologies as required.- **Customer-Centric Attitude:** A genuine desire to help customers and enhance their experience is crucial for success in this role. Ideal candidates will have a minimum of a 12th-grade education and some experience in customer service, but those with a positive attitude and willingness to learn are encouraged to apply.
View all details
  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
View all details
  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Noida Sector 1
Basic Computers Good Communication
We are looking for enthusiastic BPO Call Center Associates who are proficient in Hindi and English to join our team. This full-time position allows you to work from the comfort of your home, providing excellent customer service and support.The key responsibilities of the role include:1. **Handling Customer Calls**: You will be responsible for receiving and managing inbound calls from customers, addressing their queries, and providing accurate information in a friendly manner.2. **Resolving Issues**: Your primary objective will be to understand customer concerns, offer appropriate solutions, and ensure customer satisfaction while maintaining a positive experience.3. **Documenting Interactions**: After each call, you will need to record relevant details and actions taken in our system, which helps us keep track of customer interactions and improve our services.4. **Collaborating with Team Members**: You will work closely with your colleagues and supervisors to share insights and strategies to enhance team performance and meet targets.To succeed in this role, you should possess strong communication skills in both Hindi and English. You should be patient, empathetic, and able to handle difficult situations calmly. Basic computer knowledge is essential, as you will be using software tools to manage calls and records effectively. Being a team player and having a positive attitude are also important for this position. If you are a 12th pass and eager to start your career in the BPO industry, we encourage you to apply.
View all details
  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Netaji Subhash Place Delhi
Microsoft Excel Outbound Calling Lead Generation Domestic BPO Negotiation Skills Convincing Power BPO Sales BPO Call Center International BPO
ResponsibilitiesConduct outbound calls to potential customers.Introduce the company's products and services to potential clients.Generate leads and set appointments for sales team.Follow up on leads and conduct research to identify potential prospects.Maintain accurate and detailed records of calls made and results achieved.Achieve monthly and quarterly targets as defined by the management.Handle customer inquiries and provide troubleshooting assistance.Create and maintain a customer database.
View all details
  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Kirti Nagar Delhi
Outbound Calling Customer Care Voice Process International BPO International Voice Process International Voice BPO Call Center Call Center
WE ARE HIRING - International Voice ProcessUK Process US Process Must Have Excellent UK/US AccentExperience: 1-2 YearsSalary: Up to Rs. 45,000Day & Night Shifts AvailableCab Facility ProvidedFood Facility AvailableApply Now & Boost Your Career!
View all details

Tellecaller (Fresher)

Career Pro Ventures Ltd

  • Fresher
  • East Delhi
Outbound Calls Outbound Calling Voice Process Inbound Voice Support BPO Call Center
We are seeking a motivated Tellecaller to join our team in East Delhi. As a Tellecaller, you will be responsible for making outbound calls to potential customers to promote our products or services. Your key responsibilities will include making a high volume of calls daily to reach sales targets and maintaining accurate records of customer interactions. The ideal candidate for this role will be a graduate with excellent communication skills and a friendly demeanor. You should be able to effectively communicate product information and handle customer inquiries professionally. The ability to work well under pressure and meet sales goals is essential. Prior experience in telemarketing or customer service is a plus, but freshers are also encouraged to apply. This is a full-time position that requires you to work from our office location. If you are a confident communicator with a passion for sales, we would love to hear from you.
View all details
  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Female
  • Faridabad
Outbound Calling Lead Generation Hindi BPO BPO Call Center Convincing Power
We are looking for a confident and energetic Telecaller to generate leads, fix appointments, and promote our cleaning and pest control services. The candidate should have good communication skills and the ability to convince potential customers over the phone.
View all details
  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Ramesh Nagar Delhi
Negotiation Skills Voice Process Customer Focus Cold Calling BPO Sales Call Center
Requirement candidate Qualification: minimum 10th Documentation: adhar pancard 10th marksheet bank detailsSalary package: 12k to 20 k it's up to interview
View all details
  • Fresher
  • 2.3 Lac/Yr
  • Sector 37 Faridabad
Domestic BPO Outbound Calling Inbound Voice Process Cold Calling Convincing Power Outbound Sales BPO Sales BPO Call Center Tele Sales Telesales BPO
Make outbound calls to potential and existing customersExplain company products and services clearlyGenerate leads and convert them into salesMaintain customer database and update call recordsFollow up with interested prospectsHandle customer queries and provide accurate informationAchieve daily/weekly/monthly sales targetsMaintain professional and positive communication
View all details
  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Ghitorni Delhi
Marketing Communication Telecommunication Cold Calling Voice Process Convincing Power Negotiation Skills BPO Call Center Telesales Tele Marketing
Artvikta Studio is a luxury bespoke design studio based in New Delhi, specializing in custom wallpapers, imported wallcoverings (including premium Italian brands), bespoke rugs, murals, and curated high-end interior art solutions.We collaborate with homeowners, architects, and premium commercial clients to create statement spaces that reflect individuality, craftsmanship, and refinement.Role OverviewWe are looking for a confident and driven Telecalling & Sales Executive to manage inbound leads, nurture prospects, and convert high-value interior projects.This role is ideal for someone who understands luxury client behavior, structured follow-up systems, and relationship-driven sales.Key ResponsibilitiesHandle inbound leads from Meta Ads, Instagram & referralsQualify client requirements, project scope & budgetsSchedule and convert paid design consultationsMaintain CRM and manage the sales pipelinePrepare and coordinate quotations & revisionsConduct systematic follow-ups until project closureAssist in client meetings & presentationsBuild long-term client relationships for repeat and referral businessWho Were Looking ForWe are seeking someone who is persuasive yet polished someone who understands that luxury sales is about trust, clarity, and confidence.The ideal candidate:Has experience in telecalling / inside sales (Interiors, Real Estate, Luxury Retail preferred)Communicates fluently in Hindi & English with a professional toneIs confident discussing budgets and high-value projectsUnderstands client psychology and objection handlingIs organized, process-driven, and disciplined with follow-upsIs comfortable working with premium clienteleHas a target-oriented mindset with a strong growth attitudeWe value consistency, relationship-building, and structured execution over aggressive selling.Compensation & Growth10,000 15,000 fixed salary (based on experience)Attractive performance-based incentivesGrowth opportunity toward a Business Development role
View all details
  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Telecommunication BPO Sales Call Center Telesales Loan Operations Loan Syndication Customer Focus
As a Telecalling Executive, your main responsibility will be to make outbound calls to potential customers and persuade them to purchase products or services. You will also handle incoming calls and address customer inquiries or complaints. Additionally, you will maintain call records and update customer databases.Key Responsibilities:- Make outbound calls to potential customers to promote products or services- Handle incoming calls and address customer inquiries or complaints- Maintain call records and update customer databasesRequired Skills and Expectations:- Excellent communication and persuasion skills- Ability to handle rejection and remain resilient- Basic computer skills to update customer databases- Strong customer service orientation- Ability to work independently and as part of a team- Willingness to work from the office and adhere to company policies and procedures
View all details
  • 1 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Support International BPO
Votiko Solutions Fast-Track Your Career!Were hiring Customer Support / Call Center Executives for our International BPO.If you have strong English skills and international calling experience, this role is for you! Position: Call Center Executive Location: Remote / Work From Office (Surat) Salary: 20,000 70,000 + Incentives Role Includes:Lead generation & appointment settingInbound & outbound international callsCustomer support via calls, email & chat Requirements:1+ year international call center experienceExcellent English communicationLaptop & stable internetAge below 40 Key Skills:Customer handling & query resolutionActive listening & problem-solvingObjection handling & closing skillsCRM & computer proficiencyProfessional phone etiquette Call: 8511539085 Email: hr@votiko.com Votiko Solutions Supercharging Careers, Fast-Tracking Success!
View all details
  • 1 - 5 yrs
  • 10.0 Lac/Yr
  • Noida
Communication Skills Outbound Calling International Call Center International BPO Cold Calling
WE ARE DOING US COLD CALLING FOR INSURANCE
View all details
  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Delhi
Telecommunication Outbound Calling Convincing Power Voice Process Negotiation Skills Cold Calling Customer Focus BPO Sales Basic Computers Call Center BPO Call Center Telesales Tele Marketing
As a Telecalling Executive, you will be responsible for making outbound calls to potential clients, answering incoming calls, and providing information about products or services. You will need to maintain accurate records of all calls and sales activities. Strong communication skills are essential for this role, as you will need to effectively communicate with customers and follow scripts when necessary. Attention to detail is important to ensure all information given to customers is accurate. Additionally, good multitasking abilities are beneficial as you may need to handle multiple calls simultaneously. A positive attitude and a customer-oriented mindset are also vital to ensure customer satisfaction. The ability to work independently from a home office environment is crucial for this part-time telecalling position in Delhi, India. A minimum of a 10th pass education level and up to 4 years of relevant experience are required for this role.
View all details
  • 0 - 1 yrs
  • Modinagar Ghaziabad
Marketing Communication Presentation Skills Voice Process Negotiation Skills Cold Calling Motivating Skill English Tele Marketing BPO Call Center Voice Support Phone Banking BPO Sales Tele Sales Telemarketing
Key Responsibilities:1. Make outbound calls to potential customers: You will be responsible for calling individuals or businesses to introduce our products or services.2. Answer inbound calls and respond to customer inquiries: You will need to handle incoming calls from customers and provide them with information or assistance.3. Update customer databases: You will be required to maintain accurate and up-to-date records of customer information and interactions.4. Follow up with leads and maintain communication: You will need to follow up with potential customers to convert leads into sales.5. Meet daily call quotas: You will be expected to make a certain number of calls each day to meet sales targets.Required Skills and Expectations:1. Strong communication skills: You should have excellent verbal communication skills to effectively interact with customers over the phone.2. Good listening skills: It is important to listen attentively to customer inquiries and address their needs accordingly.3. Basic computer knowledge: You should be comfortable using computer systems to update databases and enter customer information.4. Sales-oriented mindset: Having a sales-driven attitude will help you meet and exceed call quotas.5. Ability to work in a fast-paced environment: You should be able to handle a high volume of calls and multitask effectively.
View all details
  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Kirti Nagar Delhi
Sales Marketing BPO Sales Call Center Telecaller Telesales
- Key Responsibilities:1. Conduct sales activities: The sales executive will be responsible for actively reaching out to potential customers, pitching products/services, and closing sales deals.2. Meet sales targets: The individual will be expected to meet or exceed monthly sales targets by effectively utilizing sales strategies and techniques.3. Maintain client relationships: The sales executive will need to nurture relationships with existing clients, ensuring their needs are met and addressing any issues or concerns they may have.4. Provide customer support: The individual will be required to provide post-sales support to customers, assisting them with any product/service-related inquiries or concerns.- Required Skills and Expectations:1. Strong communication skills: The ideal candidate should possess excellent verbal and written communication skills to effectively interact with customers and colleagues.2. Sales acumen: A good understanding of sales techniques and strategies is essential to succeed in this role.3. Customer service orientation: The ability to prioritize customer satisfaction and deliver exceptional customer service is a key expectation for this position.4. Team player: The individual should be a team player, capable of collaborating with colleagues and contributing to the overall success of the sales team.
View all details
  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Delhi
Sales Marketing BPO Sales Call Center Telecaller Telesales
Key responsibilities: 1. Develop and maintain relationships with customers: The Sales Executive will be responsible for building strong relationships with customers to understand their needs and provide them with appropriate solutions.2. Achieve sales targets: The Sales Executive will be expected to meet or exceed monthly sales targets by effectively promoting and selling products or services to customers.3. Conduct market research: The Sales Executive will need to conduct market research to identify potential sales opportunities and stay updated on industry trends.4. Cold calling and lead generation: The Sales Executive will be required to cold call potential customers, generate leads, and follow up on sales inquiries to drive revenue growth.- Required skills and expectations:1. Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively interact with customers and convey product information.2. Sales and marketing knowledge: A solid understanding of sales and marketing techniques is essential for success in this role.3. Strong negotiation skills: The Sales Executive should possess strong negotiation skills to close deals and secure profitable agreements with customers.4. Proven track record: The ideal candidate will have 1-3 years of experience in sales, preferably in a BPO sales, call center, telecaller, or telesales role.5. Competitive spirit: The Sales Executive should be driven by a competitive spirit and have a strong desire to succeed in a sales environment.
View all details
  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Kirti Nagar Delhi
Sales Marketing BPO Sales Call Center Telecaller Telesales
1. Conduct sales calls and meetings with potential clients: The Sales Executive will be responsible for reaching out to potential clients through phone calls, emails, and in-person meetings to discuss the products or services offered by the company.2. Develop and maintain relationships with existing clients: The Sales Executive will need to build strong relationships with current clients to ensure repeat business and referrals. This may involve regular check-ins, providing updates on new products or services, and addressing any concerns they may have.3. Meet and exceed sales targets: The Sales Executive will be responsible for achieving and exceeding sales targets set by the company. This may involve developing sales strategies, identifying new business opportunities, and closing deals.4. Prepare and present sales proposals: The Sales Executive will need to create sales proposals outlining the benefits of the company's products or services and present them to potential clients in a clear and persuasive manner.5. Keep updated on industry trends and competitors: The Sales Executive should stay informed about industry trends, market conditions, and competitors' offerings to effectively position the company's products or services and stay ahead in the market.Skills and Expectations:1. 1-2 years of experience in sales or a related field.2. Bachelor's degree in B.A or B.Com.3. Strong sales and marketing skills.4. Previous experience in BPO sales, call center, telecalling, or telesales preferred.5. Excellent communication and interpersonal skills.6. Ability to work independently and as part of a team.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
View all details
  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Delhi. This role is ideal for individuals seeking to begin or advance their careers in customer service while working from the comfort of their homes. Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls to address inquiries, provide information about products and services, and resolve any issues they may have.2. **Lead Generation**: Identify potential customers and generate leads by explaining the benefits of our offerings and encouraging them to make a purchase or schedule an appointment.3. **Data Entry**: Accurately record customer interactions and maintain detailed records in our database for future reference, ensuring all information is up to date and correct.4. **Follow-Up Calls**: Make follow-up calls to customers to ensure their needs are met and to promote additional products or services based on their interests.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to engage effectively with customers over the phone. Basic computer skills and familiarity with CRM software are desirable. A positive attitude, patience, and a strong willingness to learn are essential for success in this role. Candidates should be self-motivated, disciplined, and able to meet deadlines while working independently from home. Prior experience is a plus, but freshers are encouraged to apply.
View all details
  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
View all details
  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
View all details
View More Jobs

Apply to 350 BPO Call Center Job Vacancies in Delhi NCR

  • Delhi Ncr Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs