BPO Sales Job Vacancies in Delhi NCR

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- **Making Outbound Calls:** The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - **Lead Generation:** You will identify and gather information about potential clients to help build a strong customer database. - **Maintaining Records:** It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - **Providing Customer Support:** Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - **Following Up:** You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. Ideal candidates should have a passion for communication and customer service. This is a full-time office role suitable for individuals with 0 to 5 years of experience and a minimum educational requirement of 12th pass.Key Responsibilities:1. **Contacting Customers**: Engage with potential and existing customers over the phone to offer products or services, ensuring a friendly and professional approach.2. **Handling Inquiries**: Respond to customer queries promptly and accurately, providing necessary information about products and services, and resolving any issues they may have.

We are seeking a Call Center Executive in Delhi who is eager to start a career in customer service. This full-time position is perfect for individuals with 0 to 1 year of experience, making it a great opportunity for recent school graduates.Key Responsibilities:- **Customer Support**: Assist customers by answering their queries and resolving issues efficiently through phone calls. You will provide information about products and services to ensure customer satisfaction.- **Data Entry**: Accurately record customer interactions and feedback in our system. This will help in tracking issues and improving our services.- **Follow-Up**: Proactively follow up with customers to ensure their needs are met and that they are happy with our service. This helps build lasting relationships and enhance customer loyalty.- **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience. Good teamwork is essential for achieving our goals.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to speak clearly and listen attentively. A positive attitude and willingness to learn are crucial, as you will engage with a diverse range of customers. Basic computer skills are necessary for data entry tasks. Punctuality and reliability are important, as this role requires showing up on time and being present in the office. A foundational understanding of customer service principles will be beneficial for success in this role.

We are seeking a dynamic Tele Marketing Executive to join our team in Noida Sector 133. The ideal candidate should have 1 to 2 years of experience in telemarketing and be a 12th pass. This full-time office position is open to female candidates.In this role, you will be responsible for reaching out to potential customers through phone calls to promote our products and services. You will maintain a polite and professional demeanor while engaging prospects and addressing their inquiries. Additionally, you will need to create and update customer databases to ensure accurate records of interactions.Key responsibilities include:1. **Making Outbound Calls**: Reach out to potential clients and introduce our offerings, generating interest and leads.2. **Handling Customer Queries**: Respond to questions and concerns from potential customers, providing clear and accurate information.3. **Tracking Leads**: Keep detailed records of conversations and follow up with leads to convert them into sales.4. **Meeting Targets**: Work towards achieving sales targets and contribute to the overall growth of the team.Candidates should possess strong communication skills, a pleasant telephone manner, and the ability to persuade and influence others. Attention to detail and the ability to work independently in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute greatly to the success in this position.

We are looking for a motivated Telecaller to join our team in Delhi. The ideal candidate will have 1 to 3 years of experience in telecalling and should have completed at least their 12th grade. This is a full-time position that requires working from the office.**Key Responsibilities:**- **Outbound Calls:** Make calls to potential clients, providing them with information about our products and services to generate interest.- **Customer Engagement:** Engage with customers in a friendly and professional manner, answering their questions and addressing their concerns effectively.- **Lead Generation:** Identify and qualify new leads through calls, aiming to increase the customer base and support sales goals.- **Data Entry:** Maintain accurate records of calls made, customer interactions, and feedback in the database.- **Follow-Ups:** Perform regular follow-ups with leads and customers to nurture relationships and encourage sales.**Required Skills and Expectations:**- Strong communication skills are essential, including good command of the local language and English for effective interactions.- Ability to build rapport quickly with potential customers and maintain a positive attitude.- Basic computer skills are necessary to manage records and use various software tools for data entry and tracking.- Candidates should be goal-oriented, capable of working under pressure to meet targets and deadlines.- A proactive approach to problem-solving and the ability to listen attentively to customer needs and offer appropriate solutions.

We are looking for a dedicated and motivated Call Center Executive to join our team. This full-time position allows you to work from the comfort of your home while providing excellent customer service.**Key Responsibilities:**- **Answer Incoming Calls:** Respond promptly to customer inquiries, ensuring a friendly and helpful demeanor to create a positive customer experience.- **Resolve Customer Issues:** Listen carefully to customer problems, providing accurate solutions or escalating issues when necessary to ensure timely resolution.- **Maintain Records:** Document all customer interactions in the system to keep track of issues and solutions provided, which helps improve service quality.- **Follow Up with Customers:** Reach out to customers to ensure their issues have been resolved satisfactorily and gather feedback for service improvement.- **Collaborate with Team:** Work together with team members and supervisors to share knowledge and improve overall customer service strategies.**Required Skills and Expectations:**The ideal candidate should possess strong verbal communication skills, with the ability to articulate clearly and confidently while speaking on the phone. A patient and empathetic attitude towards customers is essential to help them feel valued and understood. Candidates should also have basic computer skills to navigate customer management systems effectively. A problem-solving mindset is crucial to handle inquiries efficiently. We welcome individuals with 0 to 2 years of experience, and education at least at the 10th-grade level is required. Females are encouraged to apply for this role.

Key Responsibilities:Make outbound calls to potential advertisers across various industries.Promote advertisement opportunities in our business magazines.Explain advertisement plans, pricing, circulation, and publication benefits.Follow up with prospective clients until the booking is confirmed.Build and maintain long-term business relationships with advertisers.Achieve monthly and quarterly advertisement booking targets.Maintain accurate records of calls, leads, follow-ups, and confirmed bookings.Coordinate with the sales and editorial teams to ensure smooth advertisement processing.Identify new business opportunities and expand the advertiser database.Required Skills:Excellent verbal communication and persuasive selling skills.Good command of Hindi and basic English.Strong negotiation and interpersonal abilities.Self-motivated, result-driven, and capable of working under targets.Basic computer knowledge, including MS Excel, email, and CRM software (preferred).Prior experience in telecalling, telesales, advertising sales, magazine sales, or B2B sales will be an added advantage.

Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation

As a Business Development Executive in New Delhi, you will play a crucial role in driving the growth of our organization by creating new business opportunities and managing client relationships. **Key Responsibilities:**- **Identify New Business Opportunities:** Research and analyze market trends to identify potential clients and industries that align with our services. This helps in expanding our customer base.- **Build and Maintain Client Relationships:** Establish strong relationships with existing and potential clients to understand their needs and ensure their satisfaction. This is essential for customer retention and repeat business.- **Prepare and Deliver Presentations:** Create compelling presentations and proposals that outline our services and their benefits. Presentations help in effectively communicating our value to potential clients.- **Negotiate Contracts:** Engage in discussions with clients to finalize agreements and contracts, ensuring that both parties interests are met. Strong negotiation skills are crucial for successful deals.- **Collaborate with Internal Teams:** Work closely with marketing, sales, and product development teams to align strategies and share client feedback. Collaboration ensures a cohesive approach to client servicing.**Required Skills and Expectations:**Candidates should have 2 to 5 years of experience in business development or sales. Excellent communication and interpersonal skills are necessary to engage with clients and present ideas effectively. Strong analytical skills will help in understanding market dynamics and client needs. A positive attitude, adaptability, and a results-oriented mindset are essential to thrive in this role. Must be comfortable working in an office environment and collaborating with various teams.

We are looking for a dedicated Telemarketing Executive to join our team in Surajpur. This full-time position involves reaching out to potential customers and promoting our products or services. **Key Responsibilities:**- **Making Outbound Calls:** Contact potential clients to present our offerings, ensuring to maintain a positive and engaging tone throughout the conversations. - **Handling Inquiries:** Respond to customer queries and provide detailed information about products or services to assist them in their decision-making process. - **Recording Interactions:** Maintain accurate records of calls and customer interactions in our database, which helps track leads and follow-ups. - **Achieving Sales Targets:** Work towards individual and team sales goals by effectively persuading customers and closing sales. - **Building Customer Relationships:** Foster strong relationships with customers to encourage repeat business and referrals, enhancing overall customer satisfaction. **Required Skills and Expectations:**Candidates should possess strong communication skills, both spoken and written, to effectively convey information and engage customers. Basic computer skills are essential for using call systems and recording data. A proactive attitude and the ability to work well under pressure are important, as is a willingness to learn about our products thoroughly. Attention to detail is crucial for maintaining accurate records. Ideal candidates will be goal-oriented, motivated by sales success, and capable of handling rejection with resilience. Previous experience in telemarketing is a plus but not required.

Title: Telecaller Location: tagore garden Employment: full timeResponsibilitiesMake outbound calls to prospects; handle inbound queries.Pitch products/services, qualify leads, and schedule demos/appointments.Follow call scripts, compliance, and quality standards.Gather customer feedback and report trends to the team.Requirements0-2 years of telecalling or customer service experience.Strong spoken English and [local language], clear telephone etiquette.Persuasive communication, active listening, and objection handling.Target-driven, resilient, and comfortable with repetitive tasks.Willing to work [shift hours/weekends] as needed.KPIsCalls per day, connection rate, qualified leads, conversion rate.Attendance/adherence, QA score, and customer satisfaction.CompensationBase salary plus performance incentives;

Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Outbound calling, lead generation, appointment setting, and client follow-ups for the Australian market.

We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. **Customer Outreach**: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. **Lead Generation**: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. **Data Management**: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. **Team Collaboration**: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.

Required SkillsExcellent communication and negotiation skills.Strong convincing and presentation abilities.Ability to work under pressure and achieve targets.Good interpersonal and customer handling skills.Basic computer knowledge and MS Office skills.Self-motivated and positive attitude.

We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. This role is suitable for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. The position is full-time and based in the office.As a BPO Telecaller, your primary responsibilities will include communicating with customers over the phone, providing information about our services or products, and helping resolve customer queries. You will be expected to make outbound calls as well as handle incoming calls, ensuring that each customer feels valued and understood. Building and maintaining strong customer relationships is essential for this role.You will also record customer interactions accurately in the database, track leads, and follow up as needed. Familiarity with basic computer operations will be required to handle data entry tasks efficiently. To succeed in this position, you should possess excellent verbal communication skills, a friendly and approachable demeanor, and the ability to listen actively to customer needs. Being persuasive and having good negotiation skills will also be beneficial. A positive attitude and the willingness to learn will go a long way in this role, as you will be working in a fast-paced environment. Time management skills will help you handle multiple calls effectively throughout the day.

*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure

Lead Generation Executive for IT Company in sector 48, Gurgaon, Salary - 18-25K + AttractivePosition: - Lead Generation ExecutiveJob Location:- Sector 48,GurgaonHandling to Customer,Calling to Clients.Salary - 18-25 K + Attractive (In hand)Per Month6 Days working (Timing: 09:30 AM - 6:00 PM)Must have Skills -Good Communication,Convincing skills & Good computer knowledge,Tele sales Experience.Able to handle Outbound sales.Other Key skills- Voice proces, Sales executiveBoth Male/Female candidates are preferred.RequirementsProven 6 Months experience Lead Generation ExecutiveAny Graduate is mandatoryCandidates based in Gurgaon will be preferred.Sheetal Tanwar