BPO Non Voice Process Job Vacancies in Delhi NCR

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

Handle incoming and outgoing calls with prospective customers.Generate leads and follow up with potential clients.Explain real estate projects, properties, pricing, and offers to customers.Schedule site visits and coordinate with the sales team.Maintain regular follow-ups with leads through calls and WhatsApp.Achieve assigned sales and lead-conversion targets.Maintain customer information and daily calling reports.Build and maintain good relationships with prospective clients.

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

We are looking for a dedicated Telecaller to join our team in Noida Sector 63. The ideal candidate will communicate with potential customers, offering them our products and services effectively.Key Responsibilities:1. Making Calls: You will reach out to prospective clients using our database, introducing our offerings and generating interest.2. Answering Queries: Address customer questions and provide information about products or services to ensure clarity and satisfaction.3. Following Up: After initial contact, you will follow up with leads to check their interest and encourage them to make a purchasing decision.4. Maintaining Records: You will keep detailed notes of customer interactions in our system to track progress and report results.5. Achieving Targets: Work towards daily and monthly targets by engaging with a certain number of calls and successfully closing deals.Required Skills and Expectations:Candidates should have strong communication skills and the ability to engage with customers confidently. A polite and friendly demeanor is essential, as you will be interacting with diverse individuals. Basic computer skills for data entry and record-keeping are necessary. While prior experience is not mandatory, a willingness to learn and adapt quickly in a fast-paced environment is expected. You should be diligent, motivated, and able to work collaboratively with a team while focusing on individual performance.

We are seeking a Non Voice Process Executive for our Gurgaon office. This entry-level position is ideal for fresh graduates looking to kickstart their career in a dynamic work environment.Key responsibilities include handling various non-voice tasks where clear and effective communication is essential. You will be responsible for data entry, ensuring accuracy, and maintaining confidentiality. Assisting in customer queries via chat or email is also part of your duties, which requires a thorough understanding of company services. Additionally, you will manage reports and documentation, ensuring all information is organized and readily accessible. Collaborating with team members to meet deadlines and achieve goals is crucial for success in this role.The ideal candidate should possess strong attention to detail and excellent organizational skills. Proficiency in written communication is essential, as you will be engaging with customers and colleagues through text-based channels. A basic understanding of computer applications is required, along with the ability to learn new software quickly. You should also be able to work well under pressure and handle multiple tasks simultaneously. A positive attitude and willingness to troubleshoot problems are highly valued. If you are a self-motivated individual eager to learn and grow in a supportive environment, we encourage you to apply for this position.

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. Customer Outreach: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. Lead Generation: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. Data Management: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. Team Collaboration: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. Assist Customers: Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. Resolve Issues: Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. Document Interactions: Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. Provide Product Knowledge: Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

BPO Non-Voice jobs in Delhi NCR are a good option for 12th pass freshers who want to work in the customer support industry without handling voice calls. In non-voice processes, employees communicate with customers through emails, chat support, or backend systems.The main responsibilities include responding to emails, updating customer data, processing service requests, and maintaining accurate records. Candidates should have basic computer knowledge, good typing speed, and simple English writing skills.The starting salary for BPO Non-Voice fresher jobs usually ranges between 15,000 and 25,000 per month depending on the company and shift timing.

As a Telesales Executive, your role will focus on generating sales over the phone and building strong relationships with potential clients. You will work from our office in Kirti Nagar and are expected to contribute to the company's growth through effective communication and sales strategies.Key Responsibilities:- Initiate Calls: Make outbound calls to potential customers to introduce and promote our products or services, ensuring you engage them effectively.- Understand Customer Needs: Identify and understand customer requirements by asking relevant questions, allowing you to offer tailored solutions.- Achieve Sales Targets: Work towards monthly sales goals set by the team and track your performance regularly to ensure you meet or exceed expectations.- Maintain Records: Keep detailed records of customer interactions and sales activities in our database to help in tracking customer preferences and follow-ups.- Provide Excellent Customer Service: Address customer queries and concerns promptly and professionally, ensuring a positive experience that encourages future business.Required Skills and Expectations:- A minimum of 1-2 years of experience in telesales or a similar role is preferred, demonstrating your ability to sell effectively over the phone.- A degree in B.A, B.C.A, B.B.A, or B.Com is required, as this background will support your understanding of business principles.- Strong communication skills are essential, along with the ability to persuade and influence customers effectively.- you should be self-motivated, target-oriented, and willing to learn and adapt to new sales techniques and company offerings. - Proficiency in basic computer skills will be required to manage customer records and sales data effectively.

We are looking for a motivated Tele Caller to join our team in Noida Sector 2. This role is ideal for freshers eager to start their career in a dynamic environment. As a Tele Caller, you will engage with customers over the phone to promote our services and gather feedback.Key responsibilities include making outbound calls to potential clients and introducing our products or services. You will listen to customer needs and provide accurate information, ensuring a positive experience. Maintaining clear records of calls and follow-ups is essential, as this helps track interactions and outcomes. You will also handle customer inquiries and resolve issues promptly, contributing to customer satisfaction.Required skills include excellent communication and interpersonal skills, allowing you to build rapport with clients quickly. A friendly and approachable demeanor is important for creating a pleasant experience. You should be able to work well in a team and follow guidelines while being flexible to adapt to different customer responses and situations. Basic computer knowledge is necessary for updating records and using call management systems. A willingness to learn and take feedback constructively is essential for personal growth and success in this role.We welcome applicants who have completed their 12th grade and are looking for a full-time opportunity to work from the office. If you are enthusiastic and eager to develop your skills in a supportive environment, we encourage you to apply.

We are looking for a motivated Telesales Executive to contact potential and existing customers over the phone to promote products and services. The candidate will be responsible for generating leads, achieving sales targets, maintaining customer relationships, and updating records in the system. Good communication skills and target-oriented mindset are required.

Job Summary:We are seeking a proactive and customer-focused Customer Support Executive to handle inbound and outbound customer interactions for our banking process. The ideal candidate will assist customers with account-related queries, transactions, product information, and issue resolution while ensuring high levels of customer satisfaction and compliance with banking regulations.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats related to banking servicesAssist customers with account inquiries, balance details, transactions, and service requestsResolve complaints and escalate complex issues to the appropriate departmentEducate customers about banking products such as savings accounts, credit cards, loans, and digital banking servicesEnsure adherence to banking policies, KYC norms, and compliance standardsMaintain accurate records of customer interactions in the CRM systemAchieve assigned performance targets (AHT, CSAT, Quality scores, etc.)Required Qualifications:Graduate in any discipline (Commerce/Finance preferred)03 years of experience in banking, financial services, or BPO (Freshers may apply)Strong verbal and written communication skillsBasic understanding of banking products and financial termsProficiency in MS Office and CRM systemsAbility to work in rotational shifts

Hiring Customer Support Executive (Voice / Non-Voice)Company: Radical Minds Technologies Pvt. Ltd.Location: C-46, Sector 57, NoidaSalary: Up to 3 LPAProcess: Voice / Non-Voice Job Responsibilities:Handle customer queries via calls, chat, or emailProvide accurate information and resolve customer concernsMaintain service quality and customer satisfactionFollow company guidelines and process protocols Eligibility Criteria:Good communication skillsBasic computer knowledgeCustomer service experience preferredFreshers can also apply Walk-In Interview Details: Address: C-46, Sector 57, Noida Contact Person: Vickey Giri Contact Number: 8171202598Interested candidates can share their updated CV or directly come for a walk-in interview.

Eligibility: Graduate or undergraduate candidates are welcome. Freshers and experienced candidates may apply.Skills: Good communication skills are required.Location Preference: Candidates should be based in Noida or willing to relocate to Noida.Salary: Up to 30,000 per month.

BPO Non-Voice Fresher jobs in Delhi NCR are great opportunities for 12th pass candidates who want to start a career in the BPO/ service industry without handling phone calls. These roles are offered by business process outsourcing companies, customer support firms, e-commerce businesses, IT service providers, and corporate offices. No prior experience is required freshers are welcome and training is usually provided by the employer.

As a BPO Non Voice Process Executive, your primary responsibility will be to handle various backend processes that do not involve direct communication with customers. You will work in a fast-paced office environment and contribute to the teams success through efficient data management and processing tasks.Key Responsibilities:- Data Entry: Accurately enter data into the companys database to ensure information is organized and easily accessible for future reference.- Documentation: Review and manage documentation, ensuring that all required documents are complete and correctly filed.- Report Generation: Prepare and generate routine reports based on the data processed, assisting management in making informed decisions.- Quality Checks: Conduct regular quality checks of data to maintain accuracy and identify any discrepancies that need correction.- Process Improvement: Suggest improvements in the current processes to enhance efficiency and productivity within the team.Required Skills and Expectations:Candidates should have at least a 12th-grade education. Previous experience in non-voice processes is preferred but not mandatory. You must possess strong attention to detail and the ability to work effectively in a team setting. Basic computer skills, including proficiency in Microsoft Office, are essential. You should have good problem-solving skills and the capability to manage time effectively to meet deadlines. A positive attitude and willingness to learn are also crucial for success in this role.

Non-Voice BPO jobs are a great opportunity for 12th pass freshers who want to start their career in the corporate sector without working in voice calling processes. In Noida, Gurgaon, and Delhi, many companies hire candidates for backend and non-voice support roles where communication happens through email, chat, or data processing instead of phone calls.The main responsibility of a Non-Voice BPO Executive is to handle customer queries through chat or email, maintain accurate records, and process data in company systems. Employees may also work on tasks such as data entry, order processing, document verification, and updating customer information in databases. Basic computer knowledge, typing skills, and understanding of MS Excel or MS Office are usually required for this role.Candidates should have good written communication skills in English, attention to detail, and the ability to follow company guidelines while completing tasks. Most companies provide training to freshers so they can understand the workflow and software used in the process.These jobs generally offer a salary between 15,000 to 30,000 per month depending on the company, shift, and experience. Non-Voice BPO roles also provide opportunities for career growth in areas like quality analysis, team leadership, and operations management within the BPO industry.

Job Openings for 20 International Telesales Executive Jobs with minimum 1 Year Experience in Kirti Nagar, Delhi, having Educational qualification of : B.A, B.Com, Other Bachelor Degree, Post Graduate Diploma, M.A with Good knowledge in Marketing, Outbound Calling, Marketing Communication, Online Sales, KPO, Lead Generation, Interpersonal Skills, Voice Process, Inside Sales, Negotiation Skills, Cold Calling, B2B Sales, BPO Non Voice, Outbound Sales, BPO Sales, Tele Marketing, Sales, Telesales, Tele Sales, Communication Skills etc.What we're looking for:Exceptional communication and persuasive selling skills1-4 years of experience in telesales or salesProficiency in telesales and business developmentGraduate/Bachelors degree requiredSalary up to 30,000/month + attractive incentives