553

Domestic BPO Job Vacancies in Delhi NCR

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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida Sector 62
Sales Tele Caller Telecalling Voice Process Domestic BPO Telesales Executive Insurance Sales Life Insurance
We are seeking a motivated and dynamic Telesales Executive to join our team in Noida Sector 62. This is an exciting opportunity for fresh graduates or those with minimal experience to start their career in sales and communications.As a Telesales Executive, you will be responsible for reaching out to potential customers over the phone to inform them about our products and services. You will engage with them, understand their needs, and persuade them to make a purchase or schedule a follow-up meeting.Key Responsibilities:- **Customer Outreach**: Make outbound calls to prospective customers to introduce our offerings and generate interest. You will need to be friendly and persuasive to create a positive first impression.- **Sales Pitch**: Deliver effective sales presentations tailored to various customer demographics. Crafting your approach based on the customer
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  • 0 - 1 yrs
  • Gurgaon
Domestic BPO Customer Relationship Chat Support Non Voice Process BPO Non Voice
Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Noida Sector 16
Marketing Communication Outbound Calling Marketing KPO Lead Generation Voice Process Domestic BPO Inside Sales Negotiation Skills Cold Calling Convincing Power
Urgent Hiring - Sales Executive (Health Insurance)Company Name: Policy SuggestLocation: Noida, Sector 16 Process: Health Insurance Sales
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Customer Care Associate - Full Time

Delaney HR Services Pvt Ld

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
International BPO Domestic BPO Voice Process
Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.
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  • Fresher
  • Female
  • Delhi
Customer Support Voice Process Inbound Voice Process International Voice Process Domestic Voice Process BPO Good Communication Skills
We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a dedicated BPO Executive to join our team in Gurgaon. This entry-level position is ideal for individuals with 0 to 2 years of experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- **Customer Interaction**: Communicate with customers via phone, email, or chat to address their inquiries, resolve issues, and provide information in a friendly and efficient manner.- **Data Entry**: Accurately enter customer information and transaction details into the system to maintain up-to-date records and ensure smooth operations.- **Quality Assurance**: Adhere to company quality standards while handling customer interactions and performing tasks to ensure a high level of service.- **Team Collaboration**: Work closely with team members to achieve departmental goals and contribute to a positive work environment.- **Feedback Handling**: Listen to customer feedback and suggestions, escalating issues when necessary to management for further resolution.Required Skills and Expectations:Must have completed at least the 12th grade of education. Strong communication skills, both verbal and written, are essential. The candidate should be comfortable working with computers and have basic knowledge of software applications. A positive attitude and a willingness to learn are critical. Candidates should be able to manage their time well and work effectively in a team environment. Flexibility in working hours is expected, as shifts may vary.
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Telesales Executive Fresher

Vikas Enterprises Pvt Ltd

  • Fresher
  • 5.0 Lac/Yr
  • Noida Sector 6
Outbound Calling Convincing Power Domestic BPO Communication Skills
We are seeking a motivated Telesales Executive to join our team in Noida Sector 6. This role is perfect for freshers who are eager to start their career in sales and customer service. You will engage with customers over the phone to promote and sell our products.Key responsibilities include:- **Customer Engagement:** You will initiate calls to potential customers to explain our products and services, addressing their questions and concerns. Building rapport is essential for successful sales.- **Sales Techniques:** By using effective selling techniques, you will persuade customers to make purchases, meeting daily and monthly sales targets. Continuous improvement in your sales approach will be encouraged.- **Database Management:** You will maintain accurate records of customer interactions and sales in our system, ensuring that all information is up to date and easily accessible. - **Feedback Collection:** You will gather customer feedback to help improve our services and can share valuable insights with the team for process enhancement.Required skills include excellent communication skills, a strong willingness to learn, and the ability to work effectively in a team environment. You should also have a positive attitude and the ability to handle rejection gracefully. Being organized and detail-oriented will help you manage customer information efficiently. A minimum education of 10th grade is required for this full-time office-based role, where freshers are encouraged to apply.
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Noida Sector 63
Sales Tele Counselor Tele Caller B2c Sales Outbound Calling Inside Sales Voice Process Domestic BPO
Required SkillsExcellent communication and negotiation skills.Strong convincing and presentation abilities.Ability to work under pressure and achieve targets.Good interpersonal and customer handling skills.Basic computer knowledge and MS Office skills.Self-motivated and positive attitude.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice English Language Domestic Calling Tele Marketing Basic Computer Skills
We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. **Customer Outreach**: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. **Lead Generation**: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. **Data Management**: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. **Team Collaboration**: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Domestic BPO Outbound Calling Inside Sales
Company: HT Media Ltd.Job Role: Tele Sales ExecutiveLocation: Sector 18 GurgaonSalary: 25,000 In-HandJob RequirementsMinimum 6 months of experience in telesales/customer callingCandidate must have fluent English communication skillsGraduation (UG candidates can apply)Age Criteria: Up to 30 yearsJob ResponsibilitiesHandle customer calls and explain company servicesGenerate leads and close sales over callsMaintain client relationships and follow-upsAchieve monthly sales targetsUpdate customer details and reportsInterview ProcessTotal 2 Interview RoundsContact DetailsHR Name: Riya HR
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 58
Outbound Calling Marketing Sales Process Voice Process Domestic BPO BPO Sales Call Center Corporate Marketing Telesales
A telecaller drives sales and resolves customer queries over the phone. They reach out to prospects to pitch products, answer inbound support calls, and schedule follow-ups. Ideal candidates possess excellent verbal communication, persuasion skills, and resilience.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Noida Sector 16
Telesales Executive B2B Sales Good Communication Skills Sales Outbound Calling Online Sales Voice Process Domestic BPO Inside Sales Convincing Power Outbound Sales
We are seeking a motivated Telesales Executive to join our team in Sector 16, Noida. This entry-level position is perfect for recent graduates looking to start their career in sales.As a Telesales Executive, you will be responsible for reaching out to potential customers over the phone, promoting our products and services, and assisting them with their purchases. You should be comfortable making multiple calls each day, engaging with customers, and converting leads into sales.Key Responsibilities:1. **Outbound Calling**: Initiate phone calls to leads and existing customers to promote our offerings and generate sales.2. **Customer Engagement**: Build rapport with customers to understand their needs and provide tailored solutions.3. **Product Knowledge**: Stay informed about our products and services to effectively communicate their benefits to customers.4. **Lead Generation**: Identify and qualify new leads through research and existing customer contacts.5. **Sales Reporting**: Maintain accurate records of calls and sales activities, providing updates to management as needed.Required Skills and Expectations:Ideal candidates should possess excellent communication skills and a friendly demeanor to engage with customers effectively. A basic understanding of sales principles is a plus, along with the ability to work well in a team. Time management and organizational skills are essential for tracking calls and follow-ups. Candidates should be self-motivated, eager to learn, and ready to take on new challenges in a fast-paced environment.
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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Noida Sector 62
Cold Calling Domestic BPO Inbound Calls Outbound Sales Lead Qualification Sales Process
*Business Development Executive*Location: Noida, Sector 62Working Days: Monday to FridayWorking Hours: 10:00 AM
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  • 0 - 1 yrs
  • New Delhi
Outbound Calling Domestic BPO BPO Sales Sales
We are seeking a dedicated Call Center Executive based in New Delhi. This entry-level position is perfect for individuals who are eager to start their career in customer service and possess a positive attitude. Key Responsibilities: - **Customer Service Support**: Handle incoming calls from customers, addressing their inquiries and resolving any issues they may have in a professional manner.- **Communication Skills**: Clearly explain products and services to customers, ensuring they have a full understanding of their options.- **Documentation**: Maintain accurate records of customer interactions, noting any feedback or issues that require follow-up.- **Team Collaboration**: Work closely with team members to share insights and strategies that enhance the customer experience.- **Adherence to Protocols**: Follow company policies and procedures to ensure consistent and high-quality service delivery.Required Skills and Expectations: Candidates should have strong verbal communication skills and a friendly demeanor. A willingness to learn and adapt to new challenges is essential, as is the ability to work well in a team environment. The ideal candidate will have completed at least 10th grade and possess basic computer skills. Previous experience in customer service is not required, but any familiarity with call center operations is a plus. Enthusiasm and a commitment to providing excellent service are vital for success in this role.
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  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • Faridabad
Tele Caller Telecalling BPO Customer Care Domestic BPO Voice Process
We are looking for a BPO Telecaller to join our team in Faridabad. The ideal candidate will have 1 to 5 years of experience in a call center environment and should be comfortable working full time from the office.**Key Responsibilities:**- **Conduct Outbound Calls:** Reach out to potential customers to promote our products and services. You must communicate clearly and persuasively to engage clients.- **Handle Inbound Calls:** Answer calls from customers, address their inquiries, and provide assistance where needed to ensure a positive customer experience.- **Maintain Customer Database:** Accurately enter customer information and update records after each call to keep our databases current and reliable.- **Follow Up on Leads:** Reach out to leads generated by marketing efforts to nurture and convert them into sales, ensuring timely follow-up for maximum impact.- **Provide Feedback:** Share insights gained from customer interactions with the team to improve services and strategies continually.- **Achieve Targets:** Work towards achieving individual and team targets for call quality and sales, meeting the expectations set by management.**Required Skills and Expectations:**Candidates should possess excellent verbal communication skills and be able to speak clearly and confidently. A strong ability to listen and understand customer needs is essential. Previous experience in customer service or sales will be advantageous. Candidates must be adaptable, with a positive attitude towards challenges. Basic computer skills and familiarity with CRM software are preferred.
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  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Customer Support Inbound Voice Process Domestic Voice Process BPO Customer Support Voice Process Voice Process
As a Customer Support Specialist, you will play a vital role in ensuring our customers have a positive experience with our products and services. Your main goal will be to assist customers by answering their questions and resolving any issues they may encounter.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions via phone, email, or chat, providing clear and helpful responses to ensure customer satisfaction.- **Troubleshoot Issues:** When customers face problems, you will assist them in finding solutions, guiding them through troubleshooting steps to resolve their concerns effectively.- **Maintain Customer Records:** Keeping accurate and up-to-date records of customer interactions and feedback is essential for tracking and improving our services.- **Provide Product Information:** You will educate customers about our products and services, ensuring they understand the features and benefits to enhance their experience.- **Follow Up with Customers:** After resolving issues or answering questions, you will check in with customers to ensure they are satisfied with the solutions provided.Required skills and expectations include:- Strong communication skills in English, both written and verbal, to effectively assist customers.- Basic computer skills, including familiarity with email and chat applications, to navigate customer support tools smoothly.- Patience and empathy to understand customer needs and provide support in a polite manner.- A positive attitude and willingness to learn, as you will be adapting to new products and support processes.- Availability for a full-time work-from-home schedule, allowing you to efficiently manage your tasks and responsibilities.
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  • Fresher
  • 7.0 Lac/Yr
  • Gurgaon
Good Communication Skills Voice Process BPO Call Center Outbound Sales Domestic BPO Inbound
As a Tele Caller, your primary responsibility will be to engage with potential customers over the phone and assist them with their inquiries. This is a full-time role based in our office in Gurgaon, and we welcome freshers to apply.**Key Responsibilities:**- **Making Calls**: You will make outbound calls to potential clients, introducing them to our products and services. This helps generate interest and leads for the company.- **Product Knowledge**: Understanding the features and benefits of our offerings is essential. This knowledge allows you to answer questions and provide detailed information to customers.- **Customer Interaction**: You will interact with customers to understand their needs and provide appropriate solutions. Listening effectively will help build rapport and trust.- **Data Entry**: After each call, you need to update customer information in our system. Accurate data entry ensures we maintain effective communication with clients.- **Follow-up Calls**: Regular follow-up with leads will be necessary to nurture relationships and encourage sales. Persistence and politeness are key in these interactions.**Required Skills and Expectations:**- **Communication Skills**: You should have strong verbal communication skills to convey information clearly and effectively.- **Listening Skills**: Being attentive and understanding customer concerns is important for successful interactions.- **Goal-Oriented**: A positive attitude with a focus on achieving targets will help you succeed in this role.- **Team Player**: Willingness to work collaboratively with colleagues to meet the teams objectives is essential. Overall, a successful Tele Caller should exhibit enthusiasm and persistence in their efforts to connect with clients and drive sales for the company.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Domestic BPO Inbound Outbound Calling Microsoft Excel Calling Tele Sales Telesales
Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow.
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  • 1 - 7 yrs
  • Kakrola Delhi
Collection Process Microsoft Excel Domestic BPO
We are looking for an enthusiastic Tele Caller to join our team in Kakrola, Delhi. The ideal candidate will have 1 to 7 years of experience and a minimum education level of 10th pass. This full-time position requires working from the office.Key responsibilities include: Lone And Credit Card Collection 1. **Making Outbound Calls:** You will contact potential customers to sell products or services, ensuring a clear and friendly communication style.2. **Understanding Customer Needs:** Listen to customers, identify their requirements, and provide tailored solutions that meet their needs.3. **Data Entry and Record Keeping:** Accurately maintain records of calls, customer interactions, and transactions in our database for future reference.4. **Following Up:** Maintain regular follow-ups with leads to convert them into customers and build relationships.5. **Meeting Targets:** Achieve set sales targets by delivering persuasive pitches and effectively closing sales during calls.Required skills and expectations include:- **Communication Skills:** You should be able to convey information clearly and effectively while maintaining a positive attitude.- **Persuasiveness:** A knack for convincing customers and turning inquiries into sales is crucial for success.- **Basic Computer Skills:** Familiarity with computer applications and data entry is necessary for maintaining client records.- **Problem-Solving Ability:** You must efficiently handle objections and provide solutions to customer concerns.- **Team Player:** You should be comfortable collaborating with team members to achieve common goals.
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Telecaller Fresher

High Aero Academy

  • Fresher
  • 1.0 Lac/Yr
  • Rajouri Garden Delhi
Domestic BPO Voice Process Outbound Calling Negotiation Skills Cold Calling Convincing Power Presentation Skills Inbound English
Telecaller needed for High Aero Academy. Handle in-bound/out-bound calls, counsel students, explain courses / fees, follow up leads, and convert inquiries into admissions. Good communication required.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for a motivated BPO Executive to join our team in Delhi. This role is ideal for freshers or those with limited experience who are eager to develop their skills in a dynamic work environment.Key Responsibilities:1. **Customer Support:** Engage with customers over phone, email, or chat, addressing their queries and concerns in a friendly and professional manner.2. **Data Entry:** Accurately input and update customer information in our database, ensuring all records are current and correct.3. **Problem Resolution:** Identify customer issues and provide appropriate solutions or escalate problems to senior staff when necessary.4. **Performance Tracking:** Meet daily and weekly performance targets, contributing to overall team objectives and quality standards.5. **Feedback Collection:** Gather customer feedback to help improve service delivery and enhance customer satisfaction.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent verbal and written communication skills. A positive attitude and willingness to learn are essential. You should be comfortable working in an office environment and be able to adapt to different shifts. Basic computer skills and familiarity with office software are necessary. A strong sense of teamwork and the ability to stay focused under pressure will contribute to your success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Delhi. This role is ideal for individuals seeking to begin or advance their careers in customer service while working from the comfort of their homes. Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls to address inquiries, provide information about products and services, and resolve any issues they may have.2. **Lead Generation**: Identify potential customers and generate leads by explaining the benefits of our offerings and encouraging them to make a purchase or schedule an appointment.3. **Data Entry**: Accurately record customer interactions and maintain detailed records in our database for future reference, ensuring all information is up to date and correct.4. **Follow-Up Calls**: Make follow-up calls to customers to ensure their needs are met and to promote additional products or services based on their interests.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to engage effectively with customers over the phone. Basic computer skills and familiarity with CRM software are desirable. A positive attitude, patience, and a strong willingness to learn are essential for success in this role. Candidates should be self-motivated, disciplined, and able to meet deadlines while working independently from home. Prior experience is a plus, but freshers are encouraged to apply.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
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