Assistant Manager 12th Pass Jobs in Guwahati

An Assistant Manager supports daily operations, supervises staff, and implements strategies under senior management to ensure efficient workflows and high customer satisfaction. Key duties include scheduling employees, handling customer escalations, maintaining inventory, and acting as a substitute for the general manager.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level

As an Air Cargo Executive, you will be responsible for overseeing the efficient and timely handling of cargo shipments at the airport. Your duties will include coordinating with airlines, freight forwarders, and other logistics partners to ensure smooth operations, managing cargo handling teams, and monitoring the proper loading and unloading of cargo planes. You will also be responsible for overseeing import and export processes, ensuring compliance with customs regulations, and handling all documentation related to cargo shipments.

We are looking for 35 Airport Passenger Service Associate Posts in Guwahati, Raipur, Chhattisgarh, Bhopal, Imphal, Agartala, Visakhapatnam, Vadodara, Coimbatore, Mumbai, Chennai, with deep knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Manager, Airport Supervisor, Airport Cargo Loader, Airline Customer Service, Airline Ground Staff, Airlines Cabin Crew, Airlines Transition Captain, Airline Ramp Executive, Aviation Security, Flight Engineer, Flight Attendant, Flight Reservation, Flight Steward and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management.

Key responsibilities:1. Supervise the overall airport operations:The airport supervisor will oversee the day-to-day operations at the airport, ensuring that all activities run smoothly and efficiently.2. Coordinate with ground staff:The supervisor will work closely with the ground staff to manage passenger check-ins, baggage handling, and other ground operations.3. Ensure compliance with safety regulations:It is essential for the airport supervisor to make sure that all safety guidelines and regulations are followed to maintain a secure airport environment.4. Handle customer inquiries and complaints:The supervisor should be able to address customer queries and resolve any complaints to ensure a positive passenger experience.5. Monitor flight schedules:Keeping track of flight arrivals and departures is a crucial aspect of the job to ensure timely operations.Required skills and expectations:1. Excellent communication skills:The airport supervisor should have strong verbal and written communication skills to effectively interact with passengers and staff.2. Attention to detail:Being detail-oriented is essential in this role to oversee multiple operations simultaneously and identify any discrepancies.3. Leadership abilities:The supervisor should have good leadership skills to manage and motivate the ground staff effectively.4. Problem-solving skills:Having the ability to think quickly and find solutions to unexpected challenges is crucial in the fast-paced airport environment.5. Flexibility:The airport supervisor should be adaptable to changing schedules and situations to ensure smooth operations at all times.

We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.

We have vacant of 22 Jobs for Warehouse Supervisor at Airports Jobs in Bhubaneswar, Amritsar, Tiruchirappalli/Trichy, Hyderabad, Goa, Vijayawada, Guwahati, Raipur, Chhattisgarh, Vadodara, Bangalore, for Freshers Educational Qualification : Higher Secondary, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Air Cargo Executive, Cargo Warehouse, Warehouse Operations, Warehouse Supervisor, Warehouse Assistant, Warehouse Manager, Warehouse Officer, Warehouse Head, Warehouse Incharge, Logistics Operations, Logistics Manager, Logistics Executive, Freight Management etc.

We are looking for 48 Jobs for Cargo Assistant at Airport Posts in Visakhapatnam, Kadapa, Guwahati, Rajkot, Belagavi, Bangalore, Kozhikode/Calicut, Bhopal, Mumbai, Imphal, with deep knowledge in Air Cargo, Air Cargo Executive, Cargo Assistant, Cargo Handling, Cargo Staff, Cargo Executive, Cargo Warehouse, Logistics Operations, Logistics Manager, Supply Chain Operations, Export Import Documentation, Driver, Warehouse Supervisor, Warehouse Assistant and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma