Assistant Manager Fresher Jobs in Guwahati

OFFICE ASSISTANT- LOKHRA, GUWAHATIA responsible and organized Office Assistant to support day-to-day office operations. The role includes handling documentation, data entry, filing, basic computer work, office coordination, and other administrative tasks as required.

We are looking for a dedicated Back Office Assistant to support our team's daily operations in Paltan Bazaar, Guwahati. This position is ideal for recent school graduates eager to begin their career journey.

An Assistant Manager supports daily operations, supervises staff, and implements strategies under senior management to ensure efficient workflows and high customer satisfaction. Key duties include scheduling employees, handling customer escalations, maintaining inventory, and acting as a substitute for the general manager.

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.

- Provide general administrative support to senior accountants, tax professionals, and managers, including handling phone calls, emails, and scheduling meetings.- Greet clients and visitors, ensuring a professional and welcoming atmosphere.- Assist with client inquiries and provide necessary information or direct them to the appropriate staff members.- Prepare, format, and proofread reports, documents, and presentations for clients and internal teams.- Assist in the preparation of tax documents, accounting reports, and other financial materials as needed.- Input financial data, tax information, and accounting records into software systems, ensuring accuracy and timeliness.- Manage and coordinate appointments, meetings, and events for accountants and tax professionals.- Handle incoming and outgoing correspondence, including mail, emails, and phone calls, ensuring that important communications are addressed promptly.- Monitor and maintain office supply inventory, ensuring that supplies are well-stocked and orders are placed when necessary.- Assist in preparing and mailing invoices or statements to clients, ensuring accuracy in billing for accounting and tax services.- Scan and digitally archive hard copy documents, ensuring that files are organized and easily accessible.- Facilitate internal communications within the team, helping to keep everyone informed of upcoming meetings, deadlines, and project statuses.- Assist in the use of accounting and tax software by maintaining and updating client data.- Ensure that client documents, contracts, and records are securely stored, compliant with industry standards, and easily retrievable.- Assist with organizing office events, such as staff meetings, training sessions, or team-building activities.- Provide support in preparing client billing records, including tracking time, expenses, and other billing-related activities.- Ensure that sensitive financial information, tax data, and client documents are kept con