Voice Process Job Vacancies in Virar

As a Customer Support Executive, your primary role will be to assist customers with their inquiries and issues, ensuring they have a positive experience. You will work from home and this position is open to freshers with a minimum education of 12th pass.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will provide timely and accurate responses to customer questions through various communication channels, such as email, chat, or phone.- **Resolve Customer Issues:** When customers encounter problems, it's your job to diagnose the issue and offer suitable solutions, ensuring customer satisfaction.- **Document Customer Interactions:** Keeping detailed records of customer interactions helps us improve our service, so youll be responsible for updating our systems with relevant information.- **Collaborate with Team Members:** You will work closely with your colleagues to improve processes and share customer feedback, fostering a supportive work environment.- **Follow Up with Customers:** After resolving issues, you will need to follow up with customers to confirm that their problems have been fully addressed.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A customer-focused mindset will help you prioritize customer satisfaction and represent our values.- Basic computer skills will enable you to navigate our systems and respond to inquiries efficiently.- A proactive attitude, willingness to learn, and adaptability to handle diverse customer situations will make you a valuable team member.- Freshers are encouraged to apply, as training will be provided to help you succeed in this role.

We are looking for a female Telecaller to join our team in Virar. This is a full-time position for individuals with 0 to 5 years of experience. A minimum education of 10th pass is required for the role.**Key Responsibilities:**- **Making Outbound Calls:** Reach out to potential customers to discuss our products or services and promote sales.- **Handling Inbound Calls:** Respond to incoming calls from customers to answer their queries and provide information about our offerings.- **Updating Customer Information:** Maintain accurate records by inputting customer data and details of calls into our database.- **Following Up with Leads:** Regularly check in with leads to encourage conversions and ensure they have the information needed to make purchase decisions.- **Resolving Customer Complaints:** Address any issues or concerns raised by customers, providing solutions or escalating them to the appropriate department.**Required Skills and Expectations:**- Good communication skills are essential to clearly convey information and engage with customers effectively.- A friendly and approachable demeanor to build rapport with clients and create a positive experience.- Basic computer skills for data entry and using call management software.- Ability to work in a team environment, collaborating with colleagues to achieve common goals.- Strong listening skills to understand customer needs and respond appropriately.This role is perfect for those seeking to start their career or gain experience in the customer service field.

*Urgent Hiring Customer Sales & Telesales Executives (Insurance/BFSI)*We are hiring Freshers & Experienced candidates for multiple leading insurance & financial processes (SBI Life, ICICI Prudential, Kotak, Bajaj, TMRM Motor Insurance, etc.) in Virar & Malad (Mumbai).* Open Positions*Customer Sales RepresentativeTelesales Executive (Life & Motor Insurance)Team Leader / Quality Analyst / Trainer (Insurance Sales)Assistant Manager (Sales)* Why Join Us?*Immediate joining with priority hiring100+ Openings across leading BFSI brandsTransparent salary + no cap on incentivesCareer growth in Insurance, Sales & BFSI domain* Role & Responsibilities*Call potential customers & explain insurance/finance productsUnderstand customer needs & suggest the right productMaintain daily sales reports & meet monthly targetsUpselling & cross-selling insurance productsFor Support Roles (TL/QA/Trainer/AM) Team handling, training, quality audits, performance management*Qualification:* Minimum HSC Passed / Graduate preferred / Graduate with 6+ months Sales/Tele calling Mandatory for some roles: 6+ months Sales experience*Age:* 19 35 years*Experience:* Freshers with good communication can apply (Insurance Sales Fresher/Exp both welcome) HSC with 23+ years Sales/Telecalling*Languages:* Fluent in Hindi & English is must.*Regional language preference:* Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam* Shift Timings*Virar (Customer Sales):Girls: 7 AM 4 PM 8 AM 5 PM 9 AM 6 PMBoys: 2 PM 11 PM 3 PM 12 AMInsurance Sales (Virar/ Malad): 9:30 AM 7:00 PM 10 AM 7 PMRotational Week Off / Fixed Sunday Off (as per process)* Salary & Benefits*In-hand Salary: 10,000 25,000 (role & experience based)CTC: Up to 3.2 LPAIncentives: 10,000 30,000 per month (performance-based)Annual Incentives: Up to 2 Lakh+ (SBI Life / ICICI)Attractive growth opportunities in the BFSI/Insurance sector*Job Locations*Virar West BranchMalad West Branch* Walk-in Interview Details* Address: 5th Floor, 4th Dimension, Raheja Mindspace, Rajan Pada, Malad West, Mumbai 400064 Timing: 11:00 AM 4:00 PM (MonSat)

Sales process

Urgently hiring for Telesales Executive: SBI Life Insurance.Open Roles: 50+-For HSC candidates 3 year's of Experience required-For Graduate candidates min 6 months of Experience is Required.-Candidates should be ok with working into sales.-Candidates should be comfortable speaking English.-Salary upto 25k.