Telesales Executive Graduate Fresher Jobs in Kolkata

Position: Telecaller Sales ExecutiveDepartment: Sales and MarketingLocation: Delhi, Mumbai, Kolkata, ChennaiEmployment Type: Full-timeJob Overview:We are Seeking a Motivated and Results-driven Telecaller Sales Executive to Join Our Sales Team. the Primary Responsibility of this Role is to Generate Leads, Make Outbound Calls to Potential Customers, Explain Our Products/services, and Close Sales. the Ideal Candidate Should Possess Excellent Communication Skills, a Persuasive Personality, and the Ability to Meet and Exceed Targets.Key Responsibilities:Make Outbound Calls to Potential Customers from Provided Leads.introduce and Explain Company Products or Services to Prospects, Addressing Any Questions or Concerns.convert Leads Into Sales By Effectively Communicating the Benefits and Features of Products/services.maintain Detailed Records of Customer Interactions, Follow-up Calls, and Outcomes in the Crm System.achieve and Exceed Sales Targets On a Regular Basis.follow Up with Customers Who have Shown Interest But have Not Yet Made a Purchase.build Strong Relationships with Clients and Provide Exceptional Customer Service.gather Feedback from Customers and Report Back to the Management for Continuous Improvement.stay Updated with Product Knowledge and Sales Techniques to Improve the Quality of Calls.Skills and Qualifications:proven Experience in Telecalling, Sales, or Customer Service (0-2 Years Preferred).strong Verbal Communication Skills with the Ability to Speak Clearly and Persuasively.excellent Negotiation and Problem-solving Skills.goal-oriented and Self-motivated to Achieve High Sales Performance.graduate or Equivalent; a Bachelor's Degree in Sales, Marketing, or a Related Field is a Plus.Key Competencies:confidence and Good Interpersonal Skills.ability to Multitask and Manage Time Effectively.a Positive Attitude and Enthusiasm for Sales.adaptability to Different Customer Interactions.

Customer communication 1. Contact non managed customers of the bank and offer bouquet of products Using calling scripts 2. Ask probing and leading questions to engage and understand customer requirements3. Ensure product features & benefits are explained to the customer while onboarding customers 4. Ensure multi products are pitched to increase customer product holding in the bank.Qualitative: Call Quality/Count of calls/Time on system/ Quality of sales1 Effective interaction or communication with the customer and capture correct customer dispositions2 Work on the feedback shared with by the supervisor /unit manager/training manager on the quality of Call experience.3 Ensure Time on system as per KPI defined 4 Ensure Minimum RPC to be maintained on daily / Monthly basis Digital Product Penetration1 Educate the customer on the digital products of the Bank. 2 Show the value and convenience in usage of the digital products.3 Increase digital penetration within the non-managed customer base of the Bank.4 Push digital penetration in the contacted customer.Audit and compliance 1. TSE is required to adhere to all laid down guidelines for Calling 2. Ensure all tele calling and product regulatory compliance are adhered3. Adhering to all product guideline 4. All guidelines on floor discipline, dialer hygiene parameters.Primary Responsibilities:The incumbent is responsible to represent the Bank and present the bouquet of eligible products to the non-managed customer of the Bank. Educate the customer on the digital products of the Bank.RM is trained to identify the right product for the customer and explain the features and benefits of the product and selling the same for required revenue generationEducational qualifications preferredCategory: Bachelor's Degree