As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring a smooth and efficient experience for passengers. This position is suitable for individuals with no experience or up to six years of experience, making it a great opportunity for recent school graduates or those looking to start a career in the aviation industry.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers check in for their flights by collecting their tickets and luggage, ensuring a quick and efficient process.- **Baggage Handling:** Safely load and unload passenger luggage from the aircraft, ensuring that bags are transported carefully to prevent damage.- **Customer Service:** Provide friendly and helpful support to travelers, addressing their questions and assisting with any issues that may arise before their flight.- **Flight Information Management:** Keep passengers informed about flight schedules, gate changes, and other important information to ensure they are well-prepared for their journey.- **Emergency Handling:** Be ready to respond effectively in emergencies or unexpected situations, following established procedures to ensure passenger safety.**Required Skills and Expectations:**Candidates should have a completed 12th grade education and be eager to work in a fast-paced environment. Strong communication skills are essential, as you will interact with passengers and fellow staff frequently. A customer-focused attitude and the ability to handle stress will help you succeed in this role. Being punctual and reliable, along with a willingness to work flexible hours, including weekends and holidays, is also important.