Support Assistant Job Vacancies in Maharashtra

IT Helpdesk Engineer- MaleFreshers/ExperiencedCCNA, Firewall, Servers, Network, CCTV CAMERA, DVRFormatting PC, Printers SharingSal:13-20 KNASHIK

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

Job description:We are looking for a patient, proactive, and solutions-oriented Customer Service Executive to serve as the primary point of contact for our clients. You will handle inquiries, resolve issues regarding orders or technical complaints, and ensure a seamless experience from post-purchase to final delivery.Key Responsibilities:Inbound Query Management: Respond promptly and professionally to customer inquiries via phone, email, and WhatsApp regarding product availability, order status, and delivery timelines.Complaint Resolution: Acknowledge and log customer complaints or technical issues. Coordinate directly with the internal technical, factory, or service teams to ensure issues are resolved quickly.Order Tracking Support: Keep clients updated on their shipment status by coordinating with the dispatch and logistics teams to track delayed or missing orders.Sales Team Coordination: Assist the on-field sales team by sharing customer feedback, updating client accounts, and forwarding new business inquiries.Record Keeping: Maintain a daily log of received complaints, items repaired, and components scrapped.Requirements:Education: ITI, Diploma in Electrical/Electronics, or practical hands-on experience as a technician/electrician B.com, BSc, any graduate.Experience: 1 to 3 years of experience in a customer service, client relationship, or backend support role (experience in a manufacturing or technical company is a plus).Skills: Strong verbal and written communication skills. Proficiency in MS Office (Excel/Word) and comfort learning basic order management.ApplySend your updated CV with Current CTC, Expected CTC, and Notice Period to: hr@svldpl.net contact no: 8956611928

A Front Office Associate is the primary point of contact for visitors or guests, managing the reception area while ensuring smooth administrative and customer-facing operations. They handle inquiries, process transactions, and coordinate with other departments to deliver exceptional service.Key Responsibilities Guest & Client Relations: Welcome visitors warmly, manage inquiries, and create a positive first impression.Communication: Answer, screen, and forward incoming phone calls, as well as sort and distribute mail.Administrative Support: Schedule appointments, maintain visitor logs, and perform general clerical tasks like scanning, filing, and data entry.Operations & Coordination: Work closely with other departments (such as housekeeping or management) to ensure seamless day-to-day operations and resolve customer complaints.Cashiering & Records: Process transactions, issue invoices, and maintain updated, accurate records.

IT Executive- MaleFreshers/ExperiencedCCNA, Firewall, Servers, Network, CCTV CAMERA, DVRFormatting PC, Printers SharingSal:14-20 KEklahare/ Nashik

As an Air Cargo Executive based in Mumbai, you will play a crucial role in managing air cargo operations. You will ensure that shipments are processed efficiently and in compliance with regulations. Key Responsibilities:- *Shipment Coordination:* Manage the scheduling and processing of air cargo shipments, ensuring timely departures and arrivals.- *Documentation Handling:* Prepare and review necessary shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations.- *Customer Interaction:* Communicate with clients to provide updates on shipment status and address any queries or concerns they may have.- *Cargo Tracking:* Monitor the status of air freight shipments using tracking systems and update clients regularly.- *Team Collaboration:* Work closely with warehouse, logistics, and operations teams to facilitate smooth cargo operations from origin to destination.- *Problem Resolution:* Identify and resolve operational issues related to cargo handling or shipping delays, maintaining high service standards.Required Skills and Expectations:Candidates for the Air Cargo Executive role should possess excellent communication skills, both written and verbal, to effectively interact with clients and team members. Strong organizational skills are essential to manage multiple shipments and tasks effectively. Attention to detail is crucial for handling documentation accurately. A basic understanding of air cargo regulations and procedures will be beneficial, and candidates should be comfortable using computers and various software tools. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are highly valued. Ideal candidates should have completed their 12th grade and have 0 to 6 years of experience in a similar role.

We are looking for a motivated Retail Sales Associate in Rajarampuri, Kolhapur. This role is perfect for individuals eager to start their careers in retail and those with previous experience looking to enhance their skills. The ideal candidate has a friendly personality and a passion for customer service.Key responsibilities include:- Customer Assistance: Help customers find and purchase products. Listen to their needs, provide suggestions, and ensure a positive shopping experience.- Product Knowledge: Understand the features and benefits of products. This will enable you to answer questions and make recommendations confidently.- Sales Transactions: Process sales transactions accurately using the register. Handle cash, credit, and electronic payments with care.- Store Maintenance: Keep the store clean and organized. This includes arranging displays, restocking shelves, and ensuring products are well-presented.- Team Collaboration: Work closely with team members to achieve sales goals. Communicate effectively and contribute to a positive work environment.Required skills and expectations:A successful candidate should be friendly and approachable, with excellent communication skills. Being able to work well in a team and handle customer inquiries effectively is essential. Basic computer skills are required for processing sales, and a willingness to learn about products is necessary. Flexibility in working hours, including weekends and holidays, is expected. Previous retail experience is a plus but not necessary.