159

Relationship Manager Fresher Jobs in Delhi

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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Nehru Place Delhi
Customer Relationship Customer Care Marketing Problem Solving Interpersonal Skills Convincing Power
We are looking for a Female Client Relationship Manager who will play a key role in maintaining and enhancing our relationships with clients. This position is based in Nehru Place, Delhi, and is ideal for recent graduates with a desire to grow in a client-facing role.Key Responsibilities:1. **Client Communication:** Regularly engage with clients to understand their needs and ensure satisfaction. This involves handling inquiries, providing updates, and responding positively to feedback.2. **Relationship Building:** Develop strong relationships with clients to foster loyalty and long-term partnerships. Engage with clients to gain trust while understanding their business challenges and objectives.3. **Coordination with Teams:** Work closely with various internal teams to communicate client needs and ensure a seamless service experience. This may include coordinating with marketing, sales, and product development teams.4. **Reporting and Analysis:** Collect client data and feedback to generate reports that can help improve our services. Analyze trends to understand client preferences and assist in strategic planning.Required Skills and Expectations:- A graduate degree is essential, and candidates with 0 - 1 years of experience are encouraged to apply. - Strong communication and interpersonal skills are necessary to interact effectively with clients and colleagues.- The ability to work in an office setting and manage multiple tasks simultaneously is important.- Candidates should be proactive, organized, and able to work well in a team-oriented environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. **Problem Resolution**: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. **Product Information**: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. **Team Collaboration**: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Tally Microsoft Excel Microsoft Word Internet Basic Computers Typing Clerical Work Data Management Customer Relationship Microsoft Office Receptionist Activities MS Office Data Entry Office Work Open Minded Presentable Pleasant Personality Extrovert
Assistance in Miscellaneous Office Work.. Maintenance of Office Files and Records Manually as Well as On Computer. Assistance in Day to Day Accounting On Tally, Ms Excel, Ms Word, Bank Reconciliation and Miscellaneous Work.
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- **Provide Information About Products:** It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- **Resolve Customer Complaints:** You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- **Collaborate with Team Members:** Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.**Required Skills and Expectations:**- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • Fresher
  • 3.0 Lac/Yr
  • Panchsheel Park Delhi
Procurement Project Management Financial Acumen Supplier Relationship Vendor Performance Supply Chain Stakeholder Engagement Contract Management Problem Solving Inventory Management Communication Sourcing
We are looking for a dedicated Vendor Manager to join our team in Panchsheel Park. As a Vendor Manager, you will play a vital role in managing and building strong relationships with our suppliers to ensure smooth operations and quality service delivery.**Key Responsibilities:**- **Identify Potential Vendors:** Research and evaluate potential vendors to ensure they meet our company's standards for quality and reliability.- **Negotiate Contracts:** Work with vendors to negotiate terms and pricing, aiming to secure the best deals that align with our budget and goals.- **Monitor Vendor Performance:** Continuously assess vendor performance to ensure they meet contractual obligations and service levels, identifying areas for improvement as needed.- **Build Relationships:** Develop and maintain strong relationships with vendors to foster trust and collaboration, which can lead to better service and cooperation.- **Resolve Issues:** Address and resolve any issues that arise with vendors quickly and effectively, ensuring minimal disruption to our operations.**Required Skills and Expectations:**- A Diploma in a relevant field is necessary for this role.- Strong communication skills are essential for effective interaction with vendors and team members.- Basic negotiation skills are required to manage contracts andWe are looking for an Export Sales Manager to join our team in Rajkot. This position is essential for driving international sales and expanding our market presence. The ideal candidate will have a strong understanding of export processes and excellent communication skills.**Key Responsibilities:**- **Develop Export Strategies:** Create and implement effective sales strategies for international markets to increase our global footprint.- **Market Research:** Analyze trends in the export market to identify new opportunities and assess competitor activities.- **Customer Relationship Management:** Build and maintain strong relationships with international clients to ensure customer satisfaction and loyalty.- **Sales Reporting:** Prepare regular sales reports, providing insights on performance metrics and financial objectives.- **Coordination with Logistics:** Collaborate with logistics and shipping teams to ensure timely and cost-effective delivery of products to international customers.- **Regulatory Compliance:** Ensure that all export activities comply with international trade regulations and legal requirements.- **Negotiation and Closing Deals:** Negotiate terms and finalize contracts with international clients to secure profitable sales agreements.**Required Skills and Expectations:**Candidates should possess a bachelors degree in business, international trade, or a related field. Strong communication and negotiation skills are essential. A basic understanding of export regulations and logistics is preferable. The ideal candidate will be motivated, detail-oriented, and capable of working both independently and as part of a team. Flexibility in adapting to market changes and the ability to work in a fast-paced environment are also important for success in this role. secure favorable terms.- A team-oriented mindset is important, as you will collaborate with internal teams and external vendors.- Freshers are welcome; a willingness to learn and adapt in a dynamic environment is highly valued. This role requires dedication, attention to detail, and a proactive approach to vendor management.
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  • 0 - 3 yrs
  • Female
  • New Delhi
Sales Cold Calling Inbound Calling Client Relations Executive CRM Sales Sales Process
As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- **Manage Client Accounts**: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- **Monitor Client Satisfaction**: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- **Coordinate Communication**: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- **Provide Product Support**: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- **Gather Feedback**: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.
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Back Office Assistant Jobs For Freshers - Delhi

Telemax IT Solutions Private Limited

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Najafgarh Delhi
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management Customer Calling Back Office Sales Email Writing Quick Learner Followups Computer Skills
We are looking for a dedicated Back Office Assistant in Najafgarh, Delhi. This role is ideal for recent graduates or those with up to five years of experience. As a Back Office Assistant, you will support our daily operations by handling essential administrative tasks.Key responsibilities include:- **Data Entry and Management**: Accurately input and organize data in various systems, ensuring information is up to date and easily accessible for other team members.- **File Management**: Maintain and organize physical and digital files. This includes scanning documents, filing, and retrieving records as needed.- **Communication Support**: Assist in managing internal communication by responding to emails and forwarding important information to relevant staff members.- **Document Preparation**: Prepare reports, presentations, and other documents by gathering information and formatting it professionally.- **Office Maintenance**: Help ensure the office environment is organized and supplies are stocked, contributing to a smooth and efficient workplace.Required skills and expectations include:- **Attention to Detail**: Must have a keen eye for detail to avoid errors in data entry and document preparation.- **Organizational Skills**: Ability to manage multiple tasks efficiently and maintain an orderly work environment.- **Communication Skills**: Strong verbal and written communication abilities are necessary for effective interaction with colleagues and management.- **Basic Computer Proficiency**: Familiarity with office software like Microsoft Office or Google Suite is essential.You should be a proactive team player, eager to learn, and ready to contribute positively to our work environment.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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  • 0 - 6 yrs
  • Nehru Place Delhi
Financial Planning Leadership Relationship Manager Wealth Management Life Insurance Advisor Financial Services
We are looking for ambitious individuals to join our team as Wealth Management and Financial Consultants. This is a unique entrepreneurial opportunity designed for those who want to build their own business with zero capital investment and unlimited earning potential.Key ResponsibilitiesFinancial Advisory: Educate and guide clients on various financial products, including Marriage Plans, Saving Plans, Retirement Pension Plans, and Market-Linked Plans (ULIPs).Network Utilization: Leverage your personal and professional network to provide customized financial protection and wealth creation consulting.Portfolio Management: Help families and individuals secure their future through strategic financial planning (Children's education, marriage, and retirement).Business Development: Operates with an entrepreneur mindset to expand your client base and advisory team.Candidate RequirementsEducation: Graduate / Chartered Accountant (CA) / Retired Professionals / MBA.Experience: Prior experience in Sales, Industrial Sales, or Finance is a plus, but not mandatory.Skills: Excellent communication skills, networking ability, and a self-motivated Business Owner attitude.Mindset: Interest in socio-entrepreneurship and helping others achieve financial security.What We Offer (Benefits)Zero Investment: Start your professional journey without any upfront costs.High Earning Potential: No fixed salary cap; earnings are based on performance and commissions.Flexibility: Work-from-home, part-time, or freelance options available to suit your schedule.Global Recognition: Opportunity to achieve international benchmarks like MDRT (Million Dollar Round Table).Training & Support: Comprehensive professional training and mentorship provided by industry experts.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Najafgarh Delhi
Lead Generation Cold Calling Communication Skills Customer Relationship Management Negotiation Presentation Skills Convincing Power
Job Description:Job Title: Business Development Representative (Cold Calling & Lead Generation)Company: Ekta Group
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Office Assistant Fresher (Female)

Social Emerger Web Solution

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • New Delhi
Customer Relationship Microsoft Excel Data Management Microsoft Word Basic Computers Data Entry Followups
We are looking for a dedicated Office Assistant to support our team in New Delhi. The ideal candidate will be a recent school graduate with a positive attitude and eagerness to learn. This position is a full-time role, and the assistant will work from the office.**Key Responsibilities:**- **Manage Phone Calls**: Answer incoming calls and direct them to the appropriate staff, ensuring smooth communication within the office.- **Maintain Files and Documents**: Organize and update physical and digital files, making it easy to access important information when needed.- **Assist with Scheduling**: Help in coordinating meetings and appointments for team members, ensuring that everyone stays organized and on track.- **Support Office Operations**: Provide general administrative support, such as typing, data entry, and preparing documents, thereby keeping daily operations running smoothly.- **Handle Supplies**: Monitor and restock office supplies, ensuring that all necessary materials are readily available for the team.Required skills and expectations include:- Candidates should be female and have completed at least the 12th grade.- Strong organizational skills and attention to detail are essential for success in this role.- Excellent verbal and written communication skills are important for effective interaction with colleagues and clients.- The candidate should be a quick learner, comfortable using basic office software, and willing to adapt to new challenges.- A friendly demeanor and the ability to work well in a team environment are crucial for fostering a positive office atmosphere.
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  • 0 - 1 yrs
  • Punjabi Bagh Delhi
Typing Customer Focus Customer Relationship Outbound Calling Customer Service International BPO Call Center Customer Management Customer Communication
We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.
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  • 0 - 6 yrs
  • Delhi
Customer Relationship Channel Sales Retail Sales Marketing Communication Direct Sales Lead Generation Technical Sales Management Skills Corporate Sales b2c Marketing
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This role is ideal for candidates with 0 to 6 years of experience and a background of at least a 10th-grade education. **Key Responsibilities:**- **Client Acquisition**: Identify and approach potential customers to promote products or services, helping to expand our client base.- **Sales Presentation**: Effectively communicate the benefits and features of products to clients during face-to-face meetings, improving their understanding and interest.- **Market Research**: Gather information on market trends, competitors, and customer preferences to help shape sales strategies and improve performance.- **Relationship Building**: Establish and maintain strong relationships with clients to encourage repeat business and referrals, which are crucial for sales growth.- **Sales Reporting**: Track and report daily sales activities, leads, and outcomes to provide regular updates to management, ensuring transparency and accountability.**Required Skills and Expectations:**- Strong communication skills are essential to articulate product benefits clearly and build rapport with clients.- A proactive approach to identifying customer needs and addressing them effectively can significantly impact sales success.- Basic computer skills will be helpful for reporting and managing data related to sales activities.- A positive attitude and resilience are important for overcoming challenges and maintaining motivation in a competitive sales environment.- Candidates must be willing to travel within the region for client meetings, as face-to-face interaction is a key element of the role.
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Female
  • New Delhi
Communication Skills Interpersonal Skills Computer Operator
Key Responsibilities:Client Acquisition and relationship managementAccessing investor needsProvider Expert AdviceDeveloping investment stretegiesFacilitating transactionsMonitoring and reviewing portfoliosBuisness Development and SalesSkills:Presentable PersonalityGood Communication SkillsBasic Computer KnowledgeRelevant Informations:Qualification: GraduateGender: FemaleAge Limit : 21-35yrsWorking Days : 6Timing : 10Am to 6:30PmSalary : 17,000/- to 30,000/
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12th Pass Freshers For Relationship Manager

Hedwig Financial Services Pvt Ltd

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Subhash Nagar Delhi
Sales Cold Calling Customer Relationship Team Management Skills
As a Relationship Manager, you will play a crucial role in maintaining and enhancing our relationships with clients. Your primary goal will be to ensure client satisfaction and support their needs. **Key Responsibilities:**- **Client Engagement:** Reach out to clients regularly to understand their needs and concerns, ensuring they feel valued and supported.- **Problem-Solving:** Address any client queries and issues promptly, providing effective solutions to create a positive experience.- **Relationship Building:** Foster long-term relationships with clients by maintaining open communication and building trust over time.- **Feedback Collection:** Gather client feedback on services and products to help the company improve offerings and tailor them to client needs.- **Reporting:** Prepare regular reports on client interactions and outcomes, helping the management understand client trends and preferences.**Required Skills and Expectations:**- Strong interpersonal skills are essential for effective communication and relationship building with clients.- Excellent problem-solving abilities to address client concerns quickly and effectively.- A positive attitude and willingness to learn, as you will be working in a dynamic environment.- Basic computer skills for maintaining records and reports.- A motivated individual who is proactive and takes initiative to engage with clients.This role is ideal for recent school graduates seeking to start their careers in client relations. Your ability to work in a team and demonstrate empathy towards clients will contribute significantly to your success in this position.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Chattarpur Delhi
Corporate Sales Customer Relationship Leadership
We are a reputed Corporate Gifting Company. So need a Sales Manager to grow our Buisness.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Ticketing Staff member, your main role will be to assist travelers with ticket purchases and provide excellent customer service at the airport. You will work directly with passengers in a busy environment, ensuring smooth check-in processes and accurate ticketing.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and flight schedules.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and their baggage is properly tagged.- **Customer support:** Answer questions from travelers regarding flight details, baggage policies, and travel regulations effectively.- **Problem Resolution:** Address any issues or complaints from passengers, working to resolve them quickly and professionally.- **Record Keeping:** Maintain accurate records of ticket sales and passenger information to ensure smooth operations and compliance with airline regulations.**Required Skills and Expectations:**A successful candidate will have excellent communication skills to interact positively with customers. Attention to detail is essential for managing ticketing tasks and ensuring accuracy. You should be comfortable working in a fast-paced environment and able to handle pressure. Basic computer skills are necessary for operating ticketing software and managing bookings. A friendly, approachable demeanor will help create a welcoming atmosphere for passengers. Prior experience is not mandatory, making this a great entry-level opportunity for those interested in the aviation industry.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
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  • 0 - 4 yrs
  • 7.0 Lac/Yr
  • Delhi
Customer Relationship Management Skills Direct Sales Agency Sales b2c Marketing Field Sales
Job Title: Sales Executive (Full-Time)Company: Shree Ganesh AgencyIndustry: Website & Digital ServicesJob Type: Full-TimeWork Mode: Field / Remote (as applicable)Job DescriptionWe are hiring full-time Sales Executives to promote and sell professional website solutions to businesses. The role involves meeting business owners, understanding their requirements, presenting suitable website packages, and closing sales.Products to SellBusiness websitesBooking / order system websitesE-commerce websites with payment integrationPricing StructureBusiness websites starting from 20,000Booking / order system websites: 25,000E-commerce websites with payment integration: 35,000Salary & PerformanceAnnual CTC: 4,50,000 7,50,000Salary is performance-linkedMinimum target: 20 orders per monthHigher performance may lead to higher annual earningsKey ResponsibilitiesIdentify and approach potential business clientsExplain website solutions and pricingClose deals and achieve monthly targetsMaintain client coordination until order confirmationEligibilityExperience in sales / field sales preferredStrong communication skills (Marathi / Hindi / Basic English)Confidence in dealing with business ownersSmartphone requiredLocationAny location (India)
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Customer Service Customer Care Customer Management
Our company works in service sector and our business is of Insurance, Portfolio Management, Investment Planning and retirement planning. Candidate who will be finalizeds has to deal with ciustomers for all their insurance related services.
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  • Fresher
  • Female
  • Nehru Place Delhi
CRM Sales Sales Client Relationship Cold Calling Client Management Immigration Consultant Visa Consultant
Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. **Issue Resolution**: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. **Product Knowledge**: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. **Record Keeping**: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. **Feedback Collection**: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination
We are looking for dedicated Ticket Checking Staff to join our team in Delhi. This is a full-time position suitable for candidates with up to 2 years of experience, including fresh graduates. The role involves ensuring that all passengers have valid tickets and providing excellent customer service.Key Responsibilities:- **Ticket Verification**: Check tickets of passengers as they board to ensure compliance with regulations and maintain organized entry.- **Customer Assistance**: Help passengers with any inquiries regarding ticketing and services, ensuring they have a positive experience.- **Reporting Issues**: Report any discrepancies or issues related to ticketing, including unauthorized passengers or lost tickets, to the appropriate authority.- **Adherence to Policies**: Follow company policies and safety protocols to maintain a secure and efficient environment for all travelers.Required Skills and Expectations:Candidates must have completed their 12th grade and should be comfortable interacting with the public. Strong communication skills, both verbal and written, are essential for addressing passenger questions and concerns. A keen attention to detail is required to accurately check tickets and uphold safety standards. Candidates should be flexible and able to work in a team environment. A positive attitude and a commitment to excellent customer service are crucial for success in this role. Being punctual and reliable is expected, alongside a willingness to learn and grow within the company.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Delhi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the Delhi airport. Your key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also address customer inquiries and resolve any issues in a timely and professional manner. Additionally, you will collaborate with other airport staff to ensure a smooth and efficient travel experience for all passengers. The ideal candidate for this role should have excellent communication and interpersonal skills, with the ability to remain calm and patient under pressure. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be detail-oriented, organized, and able to work well in a fast-paced environment. Flexibility in working hours is essential, as this role may require evening, weekend, or holiday shifts. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this exciting opportunity.
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