We are looking for a Female Client Relationship Manager who will play a key role in maintaining and enhancing our relationships with clients. This position is based in Nehru Place, Delhi, and is ideal for recent graduates with a desire to grow in a client-facing role.
Key Responsibilities:
1. **Client Communication:** Regularly engage with clients to understand their needs and ensure satisfaction. This involves handling inquiries, providing updates, and responding positively to feedback.
2. **Relationship Building:** Develop strong relationships with clients to foster loyalty and long-term partnerships. Engage with clients to gain trust while understanding their business challenges and objectives.
3. **Coordination with Teams:** Work closely with various internal teams to communicate client needs and ensure a seamless service experience. This may include coordinating with marketing, sales, and product development teams.
4. **Reporting and Analysis:** Collect client data and feedback to generate reports that can help improve our services. Analyze trends to understand client preferences and assist in strategic planning.
Required Skills and Expectations:
- A graduate degree is essential, and candidates with 0 - 1 years of experience are encouraged to apply.
- Strong communication and interpersonal skills are necessary to interact effectively with clients and colleagues.
- The ability to work in an office setting and manage multiple tasks simultaneously is important.
- Candidates should be proactive, organized, and able to work well in a team-oriented environment.
Experience
0 - 1 Years
No. of Openings
1
Education
Graduate (B.A, B.B.A, B.Com, B.Sc, B.Tech/B.E)
Role
Client Relationship Manager
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Age Limit
20 - 25 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, incentive
Face Interview Location
NVS Immigration PVT LTD 38, Ansal Tower 5th Floor 522, Nehru Place, New Delhi -110019