142

Customer Care Female Jobs in Chennai

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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Chennai
Hindi BPO Customer Care Customer Service
Job Details: Job Title: Customer Support Executive / Senior Customer Support Executive Gender: Female Department: Customer Care Team Location: Vanagaram, Chennai Experience: 0-5 years Languages Required: English and Hindi Employment Type: Full-Time Reporting To: Customer Care Team Leader Total openings: 10 Salary: For Freshers (15,000 Take home); for experienced candidates, a maximum of 25,000Take home based on experience and interview performance. Working Days and Week-Off Policy: For the first three months, employees will work six days a week. After completing three months, employees will be eligible for alternate and rotational week-offs. This means employees will work six days one week and five days the following week, with week-offs scheduled on a rotational basis. Shift: General ShiftKey Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and escalations. Convert customer inquiries into sales and achieve assigned targets. Provide customer support through calls, emails, and live chat. Maintain customer records, follow-ups, and daily reports in the CRM. Build strong customer relationships and ensure customer satisfaction. Identify upselling and cross-selling opportunities wherever applicable.Required Skills & Qualifications: Any graduate or undergraduate candidate can apply. Good communication skills in English and Hindi are mandatory. Basic computer knowledge, including MS Excel, email, and CRM handling. Strong customer service, problem-solving, and interpersonal skills. Ability to handle customer concerns and work towards targets. Experience in BPO, call centres, sales, or customer support will be an added advantage.
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  • 2 - 6 yrs
  • Chennai
Sales Administration Order Management Customer Coordination CRM Management Sales Documentation Purchase Order Processing Invoice Handling Quotation Preparation Sales Reporting Data Management Client Communication Meeting Scheduling Interdepartmental Coordination MS Office
The Admin Executive will provide administrative and back-office support to the sales team, ensuring smooth sales operations, accurate documentation, efficient order management, and timely communication with customers and internal departments. The role involves coordinating customer inquiries, maintaining records, processing sales documents, and supporting the business development team in achieving its targets.Key Responsibilities:Provide administrative support to the sales team by preparing sales documents, updating CRM records, and organizing sales reports.Coordinate with customers regarding order details, delivery timelines, and product information.Handle incoming inquiries through phone, email, or chat and direct them to the appropriate sales representatives.Manage and process purchase orders, invoices, and quotations, ensuring accuracy and timely communication.Schedule meetings, product demonstrations, and calls between sales team members and potential clients.Coordinate with marketing, finance, and logistics teams to ensure smooth execution of sales activities.Maintain accurate sales data, records, and documentation.Follow up on client communications and pending orders to ensure timely updates and customer satisfaction.Required Skills & Qualifications:High School, Diploma, or any degree.Minimum 2 years of relevant experience.Experience in signage, advertising production, or retail branding agencies is a strong advantage.Must be able to speak and write in English and Tamil.Strong organizational, communication, and coordination skills.Good attention to detail and accuracy in documentation and data management.Ability to handle multiple tasks and coordinate with different departments.Basic knowledge of MS Office and CRM systems.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Chennai
Customer Care Customer Relationship
Hiring - Customer Support Executive TCI Express Company: TCI Express Ltd. Location: Near Sri Sai Nagar, Chennai, madras controlling ,India CTC: upto 15,000 per month Timing: 9:30 AM - 6:00 PM Working Days: Monday to Saturday Experience: 0-2 yearsRole: Handle inbound & outbound customer calls Handle customer queries & complaints Track shipments and provide updates Coordinate with internal teams Maintain customer recordsRequirements: Good communication skills Basic computer knowledge Customer-handling skills 12th Pass / Graduate TCI Express: [www.tciexpress.in]Best Regards, Meena K Recruitment Consultant Right Select 84510 02383 [inforightselect@gmail.com] [www.linkedin.com/in/meenabhimani]
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  • 0 - 3 yrs
  • 7.0 Lac/Yr
  • Chennai
Healthcare Counselling Patient Counselling Pharmaceutical Knowledge Patient Relationship Management Customer Relationship Management Communication Skills Patient Handling Sales Counselling Healthcare Services Patient Conversion Healthcare Regulations
Healthcare Counsellor - Tamil NaduLetzBizz is hiring Healthcare Counsellors for healthcare clinic branches across Tamil Nadu.Eligibility: BAMS, BSMS, BHMS, BNYS, BDS or Pharm D. Freshers and experienced candidates welcome. Female candidates only. Immediate joiners strongly preferred. Applicable professional registration/licence details required where applicable. Strong communication, interpersonal and patient-handling skills.Responsibilities: Counsel patients about healthcare services and treatment packages using approved clinic protocols. Explain services, benefits and pricing clearly. Understand patient concerns and guide them towards appropriate services. Build patient trust and maintain a positive experience. Support package conversions and counselling targets. Coordinate with clinic staff and maintain accurate records.Work schedule: Approximately 10 AM-8 PM. Weekday off; Saturdays and Sundays are working days. On-site role at an assigned Tamil Nadu branch.Indicative salary: Freshers: around 30,000/month. Experienced: up to 35,000-36,000/month, depending on experience and previous compensation. Incentives subject to employer policy.Apply: hr@letzbizz.com / shruthi@letzbizz.comSubject: Healthcare Counsellor - Tamil NaduPlease share your updated CV, qualification, current and preferred location, experience, current and expected salary, notice period, and applicable registration/licence details.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kilkattalai Chennai
Customer Handling Counter Sales Product Branding Brand Awareness
Promote Horlicks brand near by Jeyachandran showroom in Pallikaranai, and around 16k salary + incentive + PF + ESI
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Valasaravakkam Chennai
Customer Service Microsoft Office Data Management Receptionist Activities Front Desk Coordination Skills Telephone Handling Administrative Skills
Position: Front Office Executive / Receptionist - Wellness & HospitalityCandidate: FemaleAge: 25-35Experience: 1-3 yearsBackground: Hotel / Resort / Spa / Wellness Centre / HospitalityMust have: Good grooming + pleasant personality + English communication + guest handlingPreferred: Hotel Management / Hospitality qualification
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Chennai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calling Domestic BPO
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.
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  • Fresher
  • Anna Nagar Chennai
Voice Process Sales Process Domestic BPO Customer Support
We are seeking a motivated BPO Telecaller to join our team in Anna Nagar. This position is perfect for freshers looking to start their careers in the business process outsourcing sector. The ideal candidate will be female and should be ready to work full-time in an office setting.Key Responsibilities:- Making Calls: Reach out to potential clients or customers to promote services and gather feedback, ensuring effective communication throughout.- Handling Inquiries: Respond to customer questions and concerns, providing accurate information and resolving issues to enhance customer satisfaction.- Data Entry: Maintain and update customer information in the database, ensuring that all records are accurate and current for future reference.- Following Scripts: Use given scripts and guidelines during calls to maintain consistency and clarity in messaging.- Reporting: Document call outcomes and maintain logs to assist the management in analyzing telemarketing efforts and improving strategies.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively addressing customer needs and promoting services.- Listening Skills: Active listening abilities are crucial for understanding customer inquiries and responding appropriately.- Team Player: Willingness to work collaboratively with colleagues to achieve team goals and maintain a positive work environment.- Adaptability: Openness to learning and adapting to new processes and technologies in a dynamic work setting.- Basic Computer Knowledge: Familiarity with computer systems and data entry processes to accurately manage customer information.
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Jobs by Popular Location

  • Fresher
  • 3.5 Lac/Yr
  • Female
  • Anna Nagar Chennai
Domestic BPO Sales Process Customer Support Voice Process
We are looking for a dedicated BPO Telecaller to join our team in Anna Nagar, Chennai. This full-time role is ideal for fresh graduates who want to start their career in the BPO industry. Key Responsibilities:1. Customer Interaction: Engage with customers through phone calls, addressing inquiries, and providing relevant information about our services.2. Lead Generation: Identify potential customers and update leads in our database while ensuring proper follow-up for conversions.3. Problem Resolution: Listen to customer concerns and provide appropriate solutions, escalating issues when necessary to maintain customer satisfaction.4. Reporting: Maintain accurate records of calls and customer interactions in our system to track performance and follow-up actions.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Tamil, paired with a friendly and professional demeanor. The ideal candidate is a quick learner with a positive attitude and the ability to handle multiple tasks efficiently. Basic computer skills are necessary, along with the capability to navigate through various software applications. We expect candidates to work full-time from the office and demonstrate a commitment to continuous learning and improvement in customer service techniques. A team-oriented mindset and the ability to thrive in a fast-paced environment are essential for success in this role. CONTACT : SOWMIYA - 9551550768
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Perungudi Chennai
Customer Relationship Customer Handling Inbound Calls
We are looking for a Customer Support Executive to join our team in Perungudi. In this full-time role, you will play a vital part in ensuring customer satisfaction by providing excellent support and assistance.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly to ensure a positive experience.- Resolve Issues: You will effectively troubleshoot customer problems and provide solutions, ensuring that issues are resolved in a timely manner to maintain customer trust.- Maintain Customer Records: You will update and manage customer information and interactions in our systems, ensuring data accuracy and confidentiality.- Provide Product Information: You will assist customers by providing detailed information about our products and services, helping them make informed decisions.- Follow Up with Customers: After resolving issues, you will follow up with customers to ensure satisfaction and gather feedback, which helps improve our service.Required Skills and Expectations:We are looking for candidates who are proactive and eager to learn, with strong communication skills, especially in English. You should possess a BA degree and have a positive attitude when dealing with customers. Previous experience in customer service is a plus, but we welcome fresh graduates as well. You must be adaptable to a fast-paced work environment and have good problem-solving abilities. Being a team player and showing empathy in customer interactions is essential.
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  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Chennai
Customer Service Travel Planning Sales Skills
* Manage operations and sales for Domestic & International holiday packages* Handle online enquiries and convert leads through email and phone* Prepare customized itineraries and costing based on client requirements* Coordinate with clients for smooth booking process
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Tambaram - Mudichur Road Chennai
Customer Relationship Telephone Handling Receptionist Activities Computer Skills General Administration Front Desk Front Office Customer Communication Convincing Power Office Work
We are looking for a friendly and organized Office Receptionist to join our team in Tambaram, Chennai. This entry-level position is perfect for recent graduates. The role involves welcoming visitors and managing day-to-day office tasks.Key Responsibilities: 1. Greet Visitors: Welcome clients and guests with a warm and professional attitude, ensuring they feel comfortable and taken care of.2. Answer Phone Calls: Handle incoming calls politely and efficiently, directing them to the appropriate personnel or taking messages as needed.3. Manage Appointments: Schedule and coordinate meetings, ensuring that all relevant parties are informed and prepared.4. Maintain Office Supplies: Keep track of office supplies and order materials when necessary to ensure a smooth workflow.5. Maintain Cleanliness: Help keep the reception area tidy and organized, creating a pleasant environment for visitors and staff.Required Skills and Expectations: Candidates should possess excellent communication and interpersonal skills, as they will interact with various individuals daily. A successful receptionist should be detail-oriented, with strong organizational abilities to multitask effectively. Proficiency with office software and basic computer skills are essential. We require a female candidate who is willing to work full-time from the office and is eager to learn and grow in this role. A positive attitude and a commitment to providing excellent customer service are key qualities we seek.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Chennai
Customer Relationship Customer Support MS CRM Customer Handling Tele Representative
As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- Building Strong Relationships: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- Addressing Customer Queries: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- Gathering Customer Feedback: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- Cross-Selling Products and Services: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- Maintaining Customer Records: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- Interpersonal Skills: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- Problem-Solving Abilities: Be able to think critically and provide effective solutions to customer issues as they arise.- Basic Computer Proficiency: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- Adaptability: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.
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Looking For Customer Care Executive (Only Females)

NeoMotion Assistive Solutions Pvt.Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Madhavaram Chennai
Customer Relationship Customer Service Call Center Customer Communication
Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.Key Responsibilities:- Respond to Customer Inquiries: Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- Provide Product Information: Educate customers about our products and services, assisting them in making informed decisions.- Resolve Customer Issues: Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- Maintain Records: Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- Collaborate with Teams: Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Old Perungalathur Chennai
Tamil Speaking Domestic Calling Customer Support Voice Process
We are seeking a motivated Tamil Telecaller to join our team. The ideal candidate will have 1 to 2 years of experience in a relevant role. This is a full-time position, and the selected candidate will work from home. Key Responsibilities:- Make Outbound Calls: The telecaller will initiate calls to potential customers to promote products or services, ensuring a friendly and professional approach.- Customer Engagement: Engage with customers actively to understand their needs and respond to their inquiries, fostering a positive relationship.- Data Entry: Accurately record customer information and interactions in our database to keep track of leads and follow-ups.- Follow-up Calls: Conduct follow-up calls with previous leads to nurture relationships and convert them into sales.- Meet Targets: Work towards achieving daily and monthly targets set by the management to contribute to the overall business goals.Required Skills and Expectations:- Fluency in Tamil: The candidate must have excellent verbal communication skills in Tamil to effectively converse with customers.- Basic Computer Skills: Proficiency in using computers and familiarity with call center software and Microsoft Office is essential.- Customer Service Orientation: A strong commitment to providing excellent service and support to customers is a must.- Time Management: Effective time management skills are needed to prioritize tasks and manage multiple calls efficiently.- Positive Attitude: A friendly and positive demeanor will help to build rapport with customers, making them more likely to engage.
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  • 1 - 5 yrs
  • 1.8 Lac/Yr
  • Tambaram Chennai
Clerical Work Front Office Student Coordinator Student Counsellor Administration Receptionist Activities Customer Relationship General Administration Telephone Handling Customer Communication Office Work Computer Skills Front Desk Convincing Power
As a Front Office Receptionist, you will be the first point of contact for our visitors and clients, playing a vital role in creating a welcoming environment. Your responsibilities will include:- Greet Visitors: Welcome clients and guests warmly, ensuring they feel comfortable and attended to upon arrival.- Answer Phone Calls: Manage incoming calls promptly and professionally, directing them to the appropriate staff or taking messages when necessary.- Manage Appointments: Schedule and confirm appointments for staff members, coordinating their calendars effectively.- Handle Correspondence: Sort and distribute incoming mail and packages, and prepare outgoing correspondence.- Maintain Reception Area: Keep the front desk and waiting area organized and presentable, ensuring a tidy and professional appearance at all times.- Assist with Administrative Tasks: Provide support in various administrative tasks, including data entry and filing, as required.To be successful in this role, you should possess strong communication skills and a friendly demeanor. You should be detail-oriented, capable of multitasking and handling various tasks efficiently. A good understanding of office software, such as MS Office, is essential. You are expected to have at least 1 to 5 years of experience in a similar role, and a background in B.A, B.C.A, B.B.A, B.Com, or B.Sc will be helpful. As this position is specifically for female candidates, a professional appearance and positive attitude towards customer service are essential.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Handling Chat Support Good Communication Skills
As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. Key Responsibilities:- Respond to Customer Inquiries: Address customer questions through various communication channels, ensuring accurate and timely responses.- Resolve Issues: Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- Customer Feedback Management: Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- Maintain Records: Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- Collaborate with Teams: Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.
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Front Office Executive Fresher

Arich infotech pvt. Ltd.

  • Fresher
  • Female
  • Chennai
Data Management Microsoft Office Customer Service Receptionist Activities Telephone Handling Convincing Power Written Communication Interpersonal Skills Front Desk Administrative Skills Basic Computer Skills Presentable
Job Overview:The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing reception, handling administrative tasks, and ensuring smooth office operations.Key Responsibilities:Greet and assist visitors, clients, and staff professionally.Manage phone calls, emails, and correspondence.Maintain office records, files, and documentation.Schedule appointments, meetings, and manage calendars.Support day-to-day administrative tasks and office operations.Coordinate with vendors and manage office supplies.Ensure front desk area is organized and presentable.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office and office management software.Professional appearance and friendly demeanor.Basic problem-solving and customer service skills.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Chennai
Unique Design Multitasking Fashion Designing Illustrator Photoshop Cloth Design Customer Handling Draping Coraldraw Illumination
We are looking for a talented Fashion Designer to join our team in Chennai, India. As a Fashion Designer, you will be responsible for creating and designing clothing and accessories for our brand. Your key responsibilities will include designing fashion collections, creating sketches and patterns, selecting fabrics and materials, and staying up-to-date with the latest fashion trends. To excel in this role, you should have a degree in fashion design or a related field, along with 0-2 years of experience in fashion design. You should have a strong eye for detail, excellent design skills, and a creative mindset. You should also have a good understanding of different fabrics and materials, as well as the ability to work independently and collaboratively with the team. Strong communication skills and the ability to meet deadlines are also essential for this role. If you are a passionate and creative individual with a love for fashion, we would love to hear from you!
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Multitasking Unique Design Illustrator Fashion Designing Photoshop Apparel Merchandising Customer Handling Cloth Design Fashion Illustration Fashion Styling Illumination Draping Coraldraw Adobe Illustrator
We are looking for 30 Fashion Designer Posts in Chennai, Hyderabad, Coimbatore, Mysore, with deep knowledge in Multitasking, Unique Design, Illustrator, Fashion Designing, Photoshop, Apparel Merchandising, Customer Handling, Cloth Design, Fashion Illustration, Fashion Styling, Illumination, Draping, Coraldraw, Adobe Illustrator and Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma
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Unique Design Customer Handling Fashion Illustration Draping Coraldraw Illumination Adobe Illustrator Photoshop Fashion Designing Fashion Styling Cloth Design Illustrator
We are looking for 20 Fashion Designer Posts in Chennai, Mumbai, Pune, Hyderabad, Kolkata, Puducherry, with deep knowledge in Unique Design, Customer Handling, Fashion Illustration, Draping, Coraldraw, Illumination, Adobe Illustrator, Photoshop, Fashion Designing, Fashion Styling, Cloth Design, Illustrator and Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma
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Customer Handling Adobe Illustrator Illustrator Multitasking Apparel Merchandising Fashion Styling Draping
Hiring for 15 Fashion Designer Jobs in Ahmedabad, Mumbai, Chennai, Kolkata, Bangalore, for Freshers,Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Customer Handling, Adobe Illustrator, Illustrator, Multitasking, Apparel Merchandising, Fashion Styling, Draping etc.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.Key Responsibilities:- Customer Assistance: Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- Issue Resolution: Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- Feedback Collection: Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- Documentation: Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- Collaboration: Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.Required Skills and Expectations:- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Typing Skills Basic Computer Skills Data Entry Backend
We are looking for a motivated and detail-oriented Research-Based Sales Support Executive to identify potential clients through market research and convert them into business opportunities. The candidate will be responsible for researching companies, generating leads, and communicating with prospects to promote our products or services.
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