Looking For Customer Support Executive (Female Candidates Preferred)

As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.

**Key Responsibilities:**

- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.

- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.

- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.

- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.

- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.

**Required Skills and Expectations:**

The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Customer Support Executive

• Industry Type

  Advertising / MR / PR / Events

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Venue No 12 A3 Second Floor VCT Apartments 6th Cross Street