Customer Support Coordinator Graduate Jobs in Ahmedabad

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

Dear Candidate,Kindly refer details of current openingWebsite - Leading Pvt Ltd Company Corporate officeDesignation - Front Desk Executive (ENGLISH COMMUNICATION ONLY APPLY)Location - Ashram Road AhmedabadSalary - 20000 to 30000 per month + other benefits (Festival holiday, Medical Insurance, Leaves, PF, Bonus, Gratuity, Festival Celebration) Gender - Female Job Timing - 10 AM to 7 PM, Sunday Off Job responsibilities-Received Incoming Call and Transfer to concern persons-Courier Inward and Outward- Attendance management of Staff In Excel and Book- Guest Arrangement-Meeting Arrangement-Security, Housekeeping, Peon management- Hotel, Train, Fight, Cab booking through vendor as and when required for Manger and Directors- Pleasant Personality, Calm Nature, Go Ahead Attitude- Good Communication skill in Hindi, and EnglishInterested send resume along with below detailsCurrent salary -Expected Salary -Notice period -Reason to change -Thanks and Regards,HR Department

- Coordinate sales team by managing schedules, filing important documents, and communicating relevant information: The sales coordinator will be responsible for organizing schedules, ensuring all necessary paperwork is filed correctly, and keeping the team informed of any important updates or changes.- Handle customer inquiries and provide sales support: The sales coordinator will need to be able to effectively communicate with customers, answer their questions, and provide any necessary support to help facilitate the sales process.- Process and track orders through the sales pipeline: It will be essential for the sales coordinator to accurately process orders, track their progress through the sales pipeline, and ensure timely delivery to customers.- Assist in the preparation of sales presentations and proposals: The sales coordinator will play a key role in helping to create sales presentations and proposals by gathering relevant information, formatting documents, and ensuring all materials are organized and ready for presentation.Required skills and expectations:- Strong customer care skills: The ideal candidate will have a friendly and approachable demeanor, with the ability to provide excellent customer service and support.- Proficiency in sales administration: The sales coordinator should be well-versed in sales administration processes, including order processing and sales tracking.- Excellent coordination skills: The ability to effectively coordinate tasks, schedules, and information among team members is crucial for success in this role.- Proficient in Microsoft Office: Familiarity with Microsoft Office programs, such as Word, Excel, and PowerPoint, will be necessary for creating documents, spreadsheets, and presentations.- 1-2 years of experience in a similar role: Previous experience in a sales coordinator or related position, along with at least a B.E. or Advanced/Higher Diploma, will be preferred for this role.

Conduct market visits and generate cold leads from industrial areas and new markets. Follow up on assigned leads and close orders using SalesTown CRM. Meet customers (in-person/online) for sales meetings and relationship building. Coordinate with internal departments for technical and commercial clarifications. Collect customer feedback, reviews, and escalate service-related issues. Prepare and submit field expenses and reports as per company format. Collect payments from assigned customers and update records. Participate in training sessions and product upgradation programs. Assist in digital marketing efforts like Google review generation. Contribute insights for new product development and competitor tracking. Basic knowledge of sales cycle, CRM tools (SalesTown), and ERP (optional). Strong communication, follow-up, and documentation skills. Ability to work independently with a result-oriented approach. Readiness for extensive travel within assigned regions. Customer satisfaction and feedback scores.