We are seeking a detail-oriented and organized Female Sales Coordinator to manage daily sales operations, client communication, and coordinate with the housekeeping team. The ideal candidate will ensure that service proposals, contracts, and client requests are handled promptly, maintaining high standards of cleanliness and customer satisfaction.
Key Responsibilities
Sales Coordination & Support: Assist the sales team by managing client accounts, preparing proposals, and processing contracts for cleaning services.
Client Relationship Management: Act as the primary point of contact for clients to handle inquiries, complaints, and service requirements, ensuring high customer satisfaction.
Operational Liaison: Coordinate between the sales department and the on-site housekeeping teams to ensure service requirements are understood and met.
Administrative Tasks: Maintain accurate records of sales, client communications, and contracts using CRM systems or MS Office (Excel, Word).
Reporting: Prepare daily or weekly sales reports, MIS reports, and, if required, reports on inventory or cleaning supply usage.
Order Management: Process service orders and ensure the timely delivery of housekeeping services.
Site Inspections: Conduct periodic site visits to check on the quality of housekeeping services and ensure compliance with brand standards.
Required Skills and Qualifications
Experience: 1-3 years of experience in sales coordination, customer support, or administration, preferably in the hospitality, facility management, or housekeeping industry.
Education: Bachelor-s degree in Business Administration, Hospitality, or a related field.
Communication: Excellent verbal and written communication skills in English and local languages.
Technical Skills: Proficiency in MS Office (specifically Excel and PowerPoint) and experience with CRM software.
Attributes: Strong organizational skills, attention to detail, ability to multitask, and a customer-centric attitude.