Customer Communication Job Vacancies in Ahmedabad

We are seeking a dedicated and motivated Customer Care Executive to join our team. This full-time position is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service from the comfort of their homes in Ahmedabad.Key Responsibilities:1. **Respond to Customer Inquiries**: Handle customer questions and concerns via phone, email, or chat, ensuring each interaction is friendly and helpful.2. **Provide Product Information**: Offer clear and accurate details about products and services to customers, helping them make informed decisions.3. **Resolve Issues**: Address and troubleshoot customer complaints effectively, working to find satisfactory resolutions and ensure customer satisfaction.4. **Maintain Records**: Keep detailed notes of customer interactions and issues in the company database to help track inquiries and improve service quality.5. **Collaborate with Teams**: Work closely with other departments, such as sales and technical support, to ensure customer needs are met and provide feedback for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, enabling them to interact with customers confidently. A strong problem-solving mindset is essential, as candidates will face varied inquiries regularly. Basic computer skills are necessary to manage customer records and communicate effectively. Moreover, candidates should demonstrate patience and empathy while helping customers resolve their concerns, showcasing a commitment to providing exceptional service.

Hiring for Swiggy food delivery boy. Who have an driving licence and bike must have a experience in 2 yrs in bike riding, candidate have to work with there on choice. There is no office job it's a field job

We are seeking an organized and proactive Floor Manager to oversee daily operations in our workplace located in Navrangpura, Ahmedabad. The ideal candidate will have 1 to 3 years of experience and a graduate degree. Key Responsibilities:- **Supervise Staff:** Manage and train the team to ensure high performance and exceptional service. Address any issues that arise and provide guidance when needed to cultivate a positive working environment.- **Monitor Operations:** Oversee day-to-day activities on the floor, ensuring that all processes are running smoothly and meet company standards. Identify areas for improvement and implement necessary changes.- **Ensure Customer Satisfaction:** Interact with customers to understand their needs and resolve any complaints. Ensure that all staff members are providing excellent service to enhance the customer experience.- **Maintain Inventory:** Keep track of supplies and place orders as needed. Work closely with suppliers to manage inventory levels and ensure that the workplace is adequately stocked.- **Report and Analyze:** Prepare regular reports on operational efficiency and staff performance. Analyze data to make informed decisions that drive success and improve workflows.Required Skills and Expectations: Candidates should be strong communicators, with excellent interpersonal skills to engage effectively with both staff and customers. Organizational and problem-solving abilities are essential to manage multiple tasks efficiently. A strong attention to detail and the ability to work under pressure are also necessary for this role.

We are looking for a dedicated International Customer Support Executive to join our team in Ahmedabad. This role is ideal for individuals who are passionate about helping customers and possess strong communication skills. The ideal candidate will handle customer queries while ensuring high standards of service.You will be responsible for:1. **Customer Interaction**: Engage with international customers through phone, email, and chat to understand and resolve their issues efficiently.2. **Problem-Solving**: Analyze customer concerns and provide suitable solutions quickly, ensuring complete customer satisfaction.3. **Documentation**: Maintain accurate records of customer interactions, feedback, and resolutions in the company system.4. **Collaboration**: Work closely with various teams to escalate issues and share customer insights, enhancing the overall service experience.5. **Feedback Implementation**: Collect and analyze customer feedback to suggest improvements for products or services.To be successful in this role, you should possess **excellent verbal and written communication skills in English**. A good understanding of customer service principles is essential. Being a quick learner and having the ability to adapt in a fast-paced environment are critical qualities for this position. Individuals with prior experience in customer support are preferred, but freshers with enthusiasm and a willingness to learn are encouraged to apply. A minimum education of 12th grade is required for this full-time position.

As a Field Sales Executive in Ahmedabad, you will play a crucial role in driving sales and building strong relationships with clients. You will be responsible for actively promoting our products and services to potential customers. **Key Responsibilities:**- **Meet Clients:** You will visit clients in person to present our offerings, understand their needs, and establish rapport.- **Conduct Sales Presentations:** Prepare and deliver presentations to showcase the benefits of our products, ensuring customers are well-informed.- **Generate Leads:** Identify potential customers and convert leads into sales by following up with prospects and nurturing relationships.- **Oversee Sales Processes:** Manage the entire sales process, from lead generation to closing deals, ensuring a smooth and efficient experience for the clients.- **Maintain Records:** Keep accurate records of customer interactions, sales activities, and progress in a reporting system for management.**Required Skills and Expectations:**- **Experience:** A minimum of 2 years in sales, preferably in a field-based role, is essential.- **Communication Skills:** Strong verbal communication skills are required to effectively engage with clients and communicate our value proposition.- **Self-Motivated:** The ability to work independently and take initiative in reaching sales targets.- **Problem-Solving Ability:** Capable of addressing client concerns and providing solutions to foster positive business relationships.- **Basic Computer Knowledge:** Familiarity with standard software applications for reporting and maintaining customer databases is expected. This role requires an enthusiastic, goal-oriented individual ready to contribute to our sales team's success in a full-time office environment.

We are looking for a friendly and professional female receptionist to join our team in Chandkheda. In this full-time position, you will be the first point of contact for our visitors and clients, ensuring a positive experience every time they enter our office.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them in finding the right person or department.- **Answer Phone Calls:** Manage incoming calls, provide information, and transfer calls to the appropriate staff members.- **Manage Appointments:** Schedule and coordinate meetings and appointments for employees, ensuring efficient use of time.- **Maintain Front Desk Area:** Keep the reception area tidy and organized, making sure it remains presentable to clients and visitors.- **Handle Correspondence:** Receive and distribute mail, packages, and documents, ensuring timely communication within the office.- **Assist with Administrative Tasks:** Support other administrative functions, such as filing, data entry, and managing office supplies as needed.The ideal candidate should have a basic education level, having completed at least the 10th grade. Prior experience in a receptionist role is preferred but not mandatory, as we welcome candidates with 0-6 years of experience. Strong communication skills, a courteous demeanor, and the ability to multitask in a busy environment are essential. The candidate must be comfortable working from the office and be available to work full-time.

* Welcome and assist visitors professionally* Handle calls, emails, and office correspondence* Maintain records, files, and data entry* Schedule appointments and support administrative tasks* Ensure smooth day-to-day office operations

* Enter and maintain data in Excel or ERP software.* Prepare invoices, quotations, delivery challans, and purchase orders.* Maintain sales, purchase, and stock records.* Coordinate with sales, warehouse, and accounts teams.* Process and track customer orders.* Maintain files and business documents.* Prepare daily, weekly, and monthly reports.* Handle official emails and vendor communication.* Assist with inventory and stock reconciliation.* Perform other administrative tasks assigned by management.

We are seeking a motivated and creative Social Media Executive to join our team in Ahmedabad. The ideal candidate will have a passion for social media and a strong understanding of how to create engaging content that resonates with our audience.**Key Responsibilities:**- **Content Creation:** Develop and curate original content for various social media platforms to generate interest and engagement from our target audience.- **Social Media Strategy:** Assist in creating and implementing social media strategies that align with marketing goals and increase brand awareness.- **Community Management:** Monitor social media channels for audience engagement, respond to comments and messages, and build relationships with followers.- **Analytics and Reporting:** Track social media performance metrics and prepare regular reports to analyze the effectiveness of campaigns and content.- **Trend Monitoring:** Stay up-to-date with the latest trends in social media and digital marketing to suggest new ideas and innovations.**Required Skills and Expectations:**Candidates should have a strong understanding of different social media platforms, including Instagram, Facebook, Twitter, and LinkedIn. Excellent written and verbal communication skills are essential for crafting compelling posts. A basic familiarity with graphic design tools or video editing software will be an advantage. Candidates should exhibit a proactive attitude, creativity, and the ability to work collaboratively in a team. Attention to detail and an understanding of target audience behavior are crucial for success in this role. A willingness to learn and adapt in a fast-paced environment is expected.

Position: International Marketing Executive (Export Division)Location: Nikol, AhmedabadGender: Female Candidates OnlyCompany Product Range:We are manufacturers and exporters of high-quality food products, specializing in:- Dehydrated Onion (Flakes, Powder, Minced, Granules)- Dehydrated Garlic (Flakes, Powder, Minced, Granules)- Whole & Ground Spices- Culinary Herbs- Grains & Agro-commoditiesKey Responsibilities:1. Lead Generation: Identify and target international buyers for our product range using B2B portals, LinkedIn Sales Navigator, and trade data.2. Inquiry & Conversion: Handle global buyer inquiries, send product specifications/quotations, manage sampling processes, and follow up until the order is closed.3. Market Expansion: Build and maintain relationships with international food importers, distributors, and manufacturing units.4. Target: Achieve a consistent sales target of 2 containers per month.Requirements:- Minimum 2 years of proven experience in international export marketing (preferably in Food, Spices, or Agro-processing industry).- Excellent English communication skills (both spoken and professional email drafting).- Strong negotiation and relationship-building skills.- Familiarity with MS Office and basic export-import documentation.What We Offer:- Attractive Fixed Salary:

We are seeking a dedicated and knowledgeable Visa Counsellor with 1 to 2 years of experience to join our team in Ahmedabad, India. The ideal candidate will assist clients in navigating the visa application process, ensuring a smooth and efficient experience.Key Responsibilities:1. Client Consultation: Engage with clients to understand their visa needs and provide tailored advice on the appropriate visa categories and application procedures.2. Document Preparation: Assist clients in gathering and organizing necessary documents required for visa applications, ensuring accuracy and completeness.3. Application Submission: Guide clients through the application submission process, explaining essential forms and requirements to avoid delays or rejections.4. Follow-up Support: Monitor the status of submitted applications and provide timely updates to clients, addressing any queries or concerns they may have throughout the process.5. Knowledge Update: Stay informed about changes in visa policies and procedures to provide clients with the most accurate information, ensuring compliance with all legal requirements.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills, allowing them to connect effectively with clients. Proficiency in English and Hindi is essential. Attention to detail is crucial, as accuracy in document handling can greatly impact visa approval rates. A proactive attitude and problem-solving abilities will help in addressing client concerns. Familiarity with visa regulations and processes is preferred but not mandatory, as training will be provided.

We are looking for a motivated Field Sales Executive to join our team in Ahmedabad. This role involves engaging with clients and promoting our products and services in the field. The ideal candidate should have 2 to 3 years of experience in sales and a graduate degree.Key Responsibilities:1. **Client Engagement**: Reach out to potential and existing clients, build and maintain strong relationships, and understand their needs to offer tailored solutions.2. **Product Demonstration**: Effectively present and demonstrate products to clients, highlighting their benefits and how they meet client requirements.3. **Sales Strategy Development**: Work on strategies to increase sales and identify new market opportunities, ensuring targets are met consistently.4. **Market Research**: Gather and analyze data on market trends, competitor activities, and customer feedback to improve our services and sales techniques.5. **Reporting**: Prepare regular sales reports that reflect performance, challenges, and market insights, and present them to management.Required Skills and Expectations:The ideal candidate should be a motivated and results-driven individual with excellent communication and negotiation skills. A strong ability to build and maintain relationships is essential. Candidates should possess a proactive attitude, a problem-solving mindset, and a willingness to travel frequently within the assigned territory. Successful candidates will demonstrate resilience and the ability to work independently while contributing to a team environment.

We are looking for a dedicated and energetic Tele Caller to join our team in Ahmedabad. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in sales and customer communication. **Key Responsibilities:**- **Make Outbound Calls**: The primary task involves contacting potential customers to inform them about our services and products, aiming to generate interest and leads. - **Provide Information**: You will be responsible for explaining our offerings clearly to customers, answering their questions, and addressing any concerns they may have.- **Maintain Call Records**: Keeping accurate records of all calls made, customer feedback, and follow-up actions is essential for tracking progress and improving our sales strategy.- **Follow Up with Leads**: After the initial calls, you will need to follow up with interested customers to encourage them to make a purchase or seek further information.- **Achieve Targets**: You will be expected to meet daily and monthly calling and sales targets to contribute to the overall success of the team.Required skills and expectations include:- Excellent communication skills in Hindi and/or English to clearly convey information and build rapport with customers.- Strong listening skills to understand customer needs and provide suitable solutions.- Basic computer skills to manage call logs and customer information effectively.- A motivated and positive attitude, with a willingness to learn and develop in a sales-focused environment.- Good time management to handle calls efficiently while maintaining quality in customer interactions.

We are looking for a motivated and skilled Sales Service Executive to join our team in Ahmedabad. This role involves assisting customers with their needs and driving sales through effective communication and service. The ideal candidate will have 2 to 3 years of experience in a sales or customer service role.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs, answer inquiries, and provide product information. Your friendly approach will help ensure a positive experience.2. Sales Support: Assist the sales team in generating leads and converting inquiries into sales. You will play a crucial role in boosting sales by identifying potential opportunities.3. Order Processing: Handle customer orders efficiently, ensuring all details are accurate and processed in a timely manner. Attention to detail is vital to maintain customer satisfaction.4. Problem Resolution: Address any customer complaints or issues promptly and professionally. Your ability to resolve problems will help maintain trust and loyalty.5. Reporting: Maintain records of customer interactions and sales data to support decision-making. Your organization skills will be key in keeping the team informed.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude. A graduate degree is required, along with relevant experience in sales or customer service. You should be self-motivated, detail-oriented, and comfortable working in an office environment. Proficiency in basic computer applications and a knack for teamwork will also contribute to your success in this role.

Coordinate with the sales team for order processing and follow-upsHandle customer inquiries and maintain strong client relationshipsPrepare quotations, invoices, and sales reportsTrack orders, dispatch, and delivery statusMaintain sales records and update CRM systemsAssist in achieving sales targets through effective coordination

1. Call Handling & Productivity Make outbound calls as per daily targets. Maintain required calls per hour and login adherence. Ensure maximum connect rate and efficient dialing. 2. Lead Qualification / Conversion Effectively pitch the campaign (AFFF / PFAS / RBX or relevant process). Identify eligible leads based on defined criteria. Transfer qualified calls or close leads as per process requirement. Maintain strong follow-up on interested prospects. 3. Quality & Compliance Follow approved scripts and call flow strictly. Ensure compliance with US regulations (DNC, consent, disclaimers, etc.). Maintain accurate and complete data entry in CRM. Avoid misrepresentation or false commitments. 4. Customer Interaction & Experience Handle conversations professionally with US customers. Build rapport, listen actively, and respond clearly. Address objections confidently and politely. Ensure positive customer experience on every call. 5. Data Accuracy & Documentation Update CRM with correct call dispositions. Capture all required lead details without errors. Maintain proper notes for follow-ups and call backs. 6. Adherence & Discipline Follow shift timings, break schedules, and attendance policies. Maintain dialer/login adherence. Be available during working hours with minimal idle time. 7. Performance Improvement Act on feedback shared by TL/QC.Improve call quality, conversion rate, and communication skills.Participate in training and coaching sessions.8. Team ContributionCollaborate with team members to achieve floor targets.Share best practices and successful pitch techniques.Maintain a positive and performance-driven attitude.Interested Candidates can reach outContact - 9023636210Email - hr@focuseliteweb.com

We are looking for a dynamic and result-oriented Visa Counsellor with excellent communication skills in English and Hindi. The candidate should be confident in handling students and parents, explaining study abroad opportunities, and converting inquiries into admissions.

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

Key ResponsibilitiesCustomer Engagement & SalesWelcome and assist walk-in customers in the showroom.Understand customer needs and recommend suitable products.Explain product features, materials, warranties, and usage benefits.Help customers compare product options and make informed decisions.Maintain strong follow-ups to ensure lead conversion.Work towards achieving monthly sales targets.Communication & CoordinationCoordinate with showroom manager for stock availability.Handover customer details to accounts/admin for quotation, invoicing, and billing.Update customer visit and follow-up details to the internal team.Required SkillsStrong communication skills in Gujarati, Hindi & English.Good presentation skills and customer handling ability.Confident, polite, and well-groomed personality.Basic computer knowledge (Email, WhatsApp Business, MS Office).Ability to understand premium product positioning and pitch accordingly.Strong persuasion and negotiation skills.Work ConditionsFull-time position at Science City, Ahmedabad showroom.Attractive salary + performance incentives.Training will be provided on products and sales processes.

ERP Implementation & Management: Lead end-to-end implementation of ERP system covering Purchase, Inventory, Accounts coordination, and Vendor Management modules. Coordinate with ERP vendor/consultant for system configuration, customization, testing, and go-live activities. Map existing business processes and align them with ERP workflows. Ensure accurate master data creation (items, vendors, BOMs, pricing, taxes, etc.). Train users across departments and provide post-implementation support. Troubleshoot ERP issues, coordinate fixes, and ensure data integrity. Generate MIS reports for management from ERP on purchase, inventory, consumption, and cost analysis. Purchase & Procurement: Handle end-to-end procurement activities including vendor sourcing, negotiation, ordering, and follow-up. Develop and maintain an approved vendor list. Issue Purchase Requisitions (PR), Purchase Orders (PO), and ensure timely delivery of materials. Coordinate with stores for GRN, quality checks, and inventory reconciliation. Monitor stock levels and ensure optimal inventory planning through ERP. Negotiate prices, credit terms, and delivery schedules to achieve cost optimization. Ensure compliance with company purchase policies and controls. Coordination & Compliance: Liaise with Accounts for GST, invoice matching, and payment tracking. Coordinate with production and sales teams for material planning and demand forecasting. Ensure ERP and purchase processes comply with statutory and internal audit requirements. Support management with data analysis and decision-making inputs. Additional Responsibilities: Assist management with any ERP or purchase-related improvement initiatives. Perform any other duties assigned by the company from time to time. Strong understanding of ERP systems (Purchase, Inventory, Accounts integration). Hands-on experience in procurement and vendor management. Good analytical and problem-solving skills. Strong coordination and documentation abilities. Ability to train users and manage change during ERP implementation.Experience in ERP implementation in manufacturing/trading industry preferred.Knowledge of GST and statutory purchase compliance.Advanced Excel and MIS reporting skills.

1. Monitor and supervise installation of hospital beds and medical furniture at client sites.2.Manage and guide installation workers /technicians for timely and proper setup.3.Resolve technical queries and provide after sales service support to existing clients.4.Prepare and submit installation reports and customer satisfaction reports post-installation.5.Ensure adherence to company quality standards during installations.6.Provide training or demonstration to hospital staff/clients on product usage when required.7.Maintain service records, installation logs, and customer feed back reports.8.Coordinate with production and service team for smooth execution of service calls.EDUCATION :Diploma/ITI?BE in mechanical, Electrical, Biomedical, or relevant technical stream.

Conduct market visits and generate cold leads from industrial areas and new markets. Follow up on assigned leads and close orders using SalesTown CRM. Meet customers (in-person/online) for sales meetings and relationship building. Coordinate with internal departments for technical and commercial clarifications. Collect customer feedback, reviews, and escalate service-related issues. Prepare and submit field expenses and reports as per company format. Collect payments from assigned customers and update records. Participate in training sessions and product upgradation programs. Assist in digital marketing efforts like Google review generation. Contribute insights for new product development and competitor tracking. Basic knowledge of sales cycle, CRM tools (SalesTown), and ERP (optional). Strong communication, follow-up, and documentation skills. Ability to work independently with a result-oriented approach. Readiness for extensive travel within assigned regions. Customer satisfaction and feedback scores.