Customer Care Job Vacancies in Okhla

Monitor accounts to identify outstanding debts. Having experience in Paydays. Investigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts receivable status

We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- Provide Product Information: Offer detailed information about our products and services to help customers make informed decisions.- Resolve Issues: Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions using our database system for future reference.- Collaborate with Team Members: Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- Follow Up with Customers: Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.

Responsibilities: Handle inbound and outbound calls to assist customers with queries and support needs. Manage and respond to customer inquiries via phone, email, and social media. Conduct follow-ups with logistics partners to ensure timely and accurate delivery of orders. Call customers for feedback post-purchase to improve service experience. Perform abandoned cart calls to drive order completion and conversion. Maintain a polite, professional, and proactive approach with all customer interactions. Work closely with internal teams to resolve complaints and ensure customer satisfaction. Maintain records of interactions and take notes on customer feedback and issues.

Job Title: Traffic InchargeExperience: 3-4 YearsQualification: Any GraduateLocation: OkhlaWe are hiring an experienced Traffic Incharge to handle daily traffic/workflow planning, coordination, and monitoring to ensure smooth operations.Manage daily traffic/work schedulesCoordinate with internal teams and departmentsMonitor timelines and resolve delaysMaintain reports and operational recordsEnsure process and policy complianceKey Skills:Traffic Management, Operations Coordination, Planning, MS Excel, Communication SkillsSalary 20k to 25 k per month

We are looking for 3 Customer Service Associate Posts in Okhla, Delhi with deep knowledge in Domestic BPO, Chat Support, BPO and Required Educational Qualification is : 12th Pass

SALES COORDINATOR: With the knowledge of BUSY and TALLY. Specially experience working in FMCG channel sales and customer marketing with 5 to 10 years experience. Telephone coordination of sales orders and stocks, go-down dispatch and transporter coordination.

Overview: A Software Consultant provides expert advice and guidance to businesses on softwaresolutions, helping them identify, implement, and optimize software to meet their specific needs andbusiness goalsJob Description Providing software training to clients. The individual is expected to lead the implementation life cycle, starting with ERP/CRM Kick-off,Business Requirement Gathering, Solution and Designing, User Acceptance Testing, and Project Hand-Off. Proposing simple and effective solutions. Attending customer meetings and communicating with the customer to understand their usecase/requirements. Prioritize the work to meet the implementation deadline. Maintain a healthy relationship with clients Driving project implementations through both project, business & technical skills as applicable. Identify and Own Project roadblocks, conduct and coordinate for solution sessions to removeproject hurdles, within the project schedule. Ensuring customer satisfaction and managing customer escalation within minimal disruption. Need to travel for ERP/CRM implementation across Delhi NCR whenever required.Qualification and Skill Requirements: B.Tech/ B.CA technical background and minimum 50% marks in Graduation & Post Graduation. Faster learning ability Strong verbal and written communication Excellent phone and presentation skills. Proficiency in Microsoft Office Good problem-solving skills.

Should have experience in order processing, inventory, logistics, and coordination with all departments...

1 Calling 2 Email writing 3 Outbound calls

Vendor management Admin jobHandling queries , calls and messages Handling walk in clients to the office

Role and responsibilities:Doing all internal and external coordination ensuring smooth coordination at all times between vendors,production, customer ensuring maximum output and performance.2. Calling ,sending whats app msg, ,sending emails ,reviving ,re-establishing Business relationship with Claude Brand companys old customers through consistent persistent follow ups3.Sending quotations , making BOQ , compiling and managing all data,follow up with customers for orders ,service support consistent and persistent follow up with customer4.Manage end-to-end recruitment processes, including job postings, sourcing candidates, conducting interviews, and on boarding new hires

Job Description Example/ Customer Service Executive Goods English Communication, Good Email Communication Handling with a team of Engineers & resolving technical/other issues related to the field. Regular calling to existing Customers For generating the sale Closing the calls by attaching service reports AMC report renewal and creation Invoicing for service, contract, and project module Closure of service, contract, and project-related jobs Weekly & Monthly Management report generation from system Dispatch Material from inventory for Complaint Call

Hiring for International Customer Support Executive 5 Days Working 2 Rotational Off 8 Hours Login 1 Hour Break Salary Upto 31K InhandVirtual Rounds

We are Looking for Customer Support Executive. Handling Customer Queries Over the Call and Given Them Resolution , Good Communication Skill and Dedicated to Work

Location: Okhla Phase 2, Delhi Role and Responsibilities: As a Telecalling Executive for the Doctor's Connect Team at HealthMug, your primary responsibility will be to engage with Ayush doctors and onboard them onto our innovative health and wellness platform. This is a crucial role in expanding our network of healthcare professionals and providing them with the resources they need to thrive. Key responsibilities include: Outbound Calls: Make outbound calls to Ayush doctors to introduce HealthMug's platform and services. Effectively communicate the benefits of joining our platform for holistic health solutions. Onboarding: Guide doctors through the onboarding process, ensuring a seamless and positive experience. Collect and verify essential information for the creation of their profiles on HealthMug. Product Knowledge: Stay informed about HealthMug's products and services to effectively convey their value to doctors. Provide basic training on using our platform and tools. Requirements: Education: Bachelor's degree in any relevant field. Experience: Proven experience in telecalling, preferably in the healthcare or pharmaceutical sector. Communication Skills: Excellent verbal communication and active listening skills. Empathy: Ability to understand and empathize with the needs of Ayush doctors. Basic understanding of sales principles and the ability to effectively communicate value propositions.

Inbound calling, provide details to the customer, knowledge about call barging, Knowledge about order dispatch (online) would be added advantage.

What you'll do most of the time:--Handle pre and post-sales interactions with customers through strong relationship-building andproduct knowledge- Maintain a deep understanding of the product and speak with customers about the mostrelevant features/functionality for their specific business needs- Increase customer satisfaction by addressing challenges they are facing with respect to ourproduct- Provide quickest possible and accurate resolution to all customer queriesWhat you'll need to Qualify:-- Bachelor's Degree in any Field- Must have impeccable English language skills (Verbal and written)- Prior experience in Customer Support and B2B sales will be an added plus

TelemarketerSES FACILITY MANAGEMENT PVT LTD New Delhi, Delhi, India (On-site)Full Job DescriptionQualificationsBachelor's (Preferred)Tele callers: 3 to 5year (Preferred)Fluent English/ Hindi (Preferred)Only candidates having Telemarketer experience in Facility Management and Security Services line would be eligible for the postJob role for Tele callers Executive1. Calls to clients and offer our services to client.2. Calling to clients and understanding their requirements.3. Maintaining the database of the customers on a regular basis.4. Regular follow up with future clients.RequirementsGraduation in any field. Well versed with computers.Work experience as a Tele caller, or a similar role in the Sales Department.Great interpersonal skills.Exceptional oral and written communication skills.Proficiency in English is a must.Ability to work in a team or individually as and when required.Ability to manage and handle multiple tasks.

Job Descriptions Providing complete information about the product to the customer.Solving all product related issues of the customers.Giving the right pitch to the potential customers and prospect, so they end up buying the product.Maintaining MIS of customer data.Maintaining and updating the information of the customers regularly.Making products reports by collecting and analysing the information provided by the customers.Build support and establish long term relationships with customers.Successfully create business from new and existing customers.Confident in client-facing (in-person, calls and emails) with strong interpersonal and communication skills.Aligning customer experience strategies with marketing initiatives as well as informing customers about new products

We are looking for 10 Customer Retention Executive Posts in Subhash Nagar Delhi,Malviya Nagar Delhi,Tilak Nagar Delhi,Jhilmil Industrial Area Delhi,Okhla Delhi with deep knowledge in calling executive,Customer Support Associate,Customer Handling executive,Customer Relationship Executive and Required Educational Qualification is : Higher Secondary

Cold calling , outbound calling , good communication skills

outbound calls , customer satisfaction & support