Customer Care Fresher Jobs in Okhla

We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- Provide Product Information: Offer detailed information about our products and services to help customers make informed decisions.- Resolve Issues: Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions using our database system for future reference.- Collaborate with Team Members: Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- Follow Up with Customers: Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.

We are looking for 3 Customer Service Associate Posts in Okhla, Delhi with deep knowledge in Domestic BPO, Chat Support, BPO and Required Educational Qualification is : 12th Pass

1 Calling 2 Email writing 3 Outbound calls

Vendor management Admin jobHandling queries , calls and messages Handling walk in clients to the office

Hiring for International Customer Support Executive 5 Days Working 2 Rotational Off 8 Hours Login 1 Hour Break Salary Upto 31K InhandVirtual Rounds

We are Looking for Customer Support Executive. Handling Customer Queries Over the Call and Given Them Resolution , Good Communication Skill and Dedicated to Work

Location: Okhla Phase 2, Delhi Role and Responsibilities: As a Telecalling Executive for the Doctor's Connect Team at HealthMug, your primary responsibility will be to engage with Ayush doctors and onboard them onto our innovative health and wellness platform. This is a crucial role in expanding our network of healthcare professionals and providing them with the resources they need to thrive. Key responsibilities include: Outbound Calls: Make outbound calls to Ayush doctors to introduce HealthMug's platform and services. Effectively communicate the benefits of joining our platform for holistic health solutions. Onboarding: Guide doctors through the onboarding process, ensuring a seamless and positive experience. Collect and verify essential information for the creation of their profiles on HealthMug. Product Knowledge: Stay informed about HealthMug's products and services to effectively convey their value to doctors. Provide basic training on using our platform and tools. Requirements: Education: Bachelor's degree in any relevant field. Experience: Proven experience in telecalling, preferably in the healthcare or pharmaceutical sector. Communication Skills: Excellent verbal communication and active listening skills. Empathy: Ability to understand and empathize with the needs of Ayush doctors. Basic understanding of sales principles and the ability to effectively communicate value propositions.

Excellent communication skillsCreative thinking skills.The patience and ability to engage customers in conversation.Excellent interpersonal skills.Willingness to work in a target driven role and be rewarded on performance.Have a strong sense in delivering customer satisfactions.Responsible to fix appointments with customers for our Sales Team.Following up with the leads generated through promotional activities.Build good and healthy relationship with our customer over phone.

Responsibilities of candidates include: Inform customers about company's products/services and offers Manage inbound and outbound customer calls in a timely manner Identify customers needs and wants, clarifying information whenever possible Ability to be on phone for a long time and familiar using dialer systems

Job Openings for 8 Bpo Telecaller Jobs for Freshers in Okhla Delhi having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Bpo Telecaller,BPO Executive,BPO,Tele Sales Executive,Telecaller etc.

Cold calling , outbound calling , good communication skills

outbound calls , customer satisfaction & support