Walk-Ins Interview | Customer Service Executive (Male)

Responsibilities:

• Handle inbound and outbound calls to assist customers with queries and support needs.

• Manage and respond to customer inquiries via phone, email, and social media.

• Conduct follow-ups with logistics partners to ensure timely and accurate delivery of orders.

• Call customers for feedback post-purchase to improve service experience.

• Perform abandoned cart calls to drive order completion and conversion.

• Maintain a polite, professional, and proactive approach with all customer interactions.

• Work closely with internal teams to resolve complaints and ensure customer satisfaction.

• Maintain records of interactions and take notes on customer feedback and issues.

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  FMCG / Retail

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  B15/2,2ND FLOOR OKHLA INDS AREA PHASE 2 NEW DELHI 110020