Overview: A Software Consultant provides expert advice and guidance to businesses on softwaresolutions, helping them identify, implement, and optimize software to meet their specific needs andbusiness goals
Job Description
� Providing software training to clients.
� The individual is expected to lead the implementation life cycle, starting with ERP/CRM Kick-off,Business Requirement
� Gathering, Solution and Designing, User Acceptance Testing, and Project Hand-Off.� Proposing simple and effective solutions.
� Attending customer meetings and communicating with the customer to understand their usecase/requirements.
� Prioritize the work to meet the implementation deadline.
� Maintain a healthy relationship with clients
� Driving project implementations through both project, business & technical skills as applicable.
� Identify and Own Project roadblocks, conduct and coordinate for solution sessions to removeproject hurdles, within the project schedule.
� Ensuring customer satisfaction and managing customer escalation within minimal disruption.
� Need to travel for ERP/CRM implementation across Delhi NCR whenever required.
Qualification and Skill Requirements:
� / technical background and minimum 50% marks in Graduation & Post Graduation.
� Faster learning ability
� Strong verbal and written communication
� Excellent phone and presentation skills.
� Proficiency in Microsoft Office
� Good problem-solving skills.