Customer Care Job Vacancies in Kozhikode

Responsible for increasing sales, managing staff, maintaining store standards, and ensuring good customer service.

We are looking for a highly experienced Project Manager based in Kozhikode/Calicut, India. The ideal candidate must have a minimum of 10-14 years of experience in project management. As a Project Manager, your key responsibilities include leading project teams, creating project plans, monitoring progress, managing budgets, and ensuring timely delivery of projects. You will be required to communicate effectively with stakeholders, resolve issues, and drive project success.The successful candidate should have a graduate degree and possess strong leadership and communication skills. You must be proficient in project management tools, have a deep understanding of project management methodologies, and be able to multitask effectively. The ability to work well under pressure, prioritize tasks, and meet deadlines is essential for this role. Additionally, attention to detail, problem-solving skills, and the ability to work collaboratively with cross-functional teams are key expectations for this position.

- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.

Job Title: Customer Care Executive Location: Calicut, KeralaExperience: Minimum 1 yearResponsibilities:Handle patient inquiries Schedule and confirm diagnostic test appointments.Provide information on tests, pricing, and reports.Maintain patient records and ensure timely report delivery.Requirements:Graduate/Diploma with good communication in English & Malayalam.

Job Description:We are looking for a dynamic and experienced Store Manager to lead our lingerie retail outlet at Lulu Mall, Kozhikode. The ideal candidate must have a strong background in lingerie retail, excellent customer service skills, and the ability to manage store operations efficiently.Key Responsibilities:Oversee daily store operations, sales, and customer service activitiesDrive store sales and achieve monthly/quarterly targetsLead and train the store team to ensure high levels of customer satisfactionMaintain visual merchandising standards and ensure the store is well-presentedManage inventory, stock levels, and coordinate with suppliersHandle customer complaints and provide effective resolutionsEnsure adherence to company policies and operational guidelinesGenerate daily/weekly sales reports and share with management

Industry : Hotel / Restaurant / HospitalityKey Skills : Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Aviation Security, Hospitality, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Air Traffic Control,Industry : Hotel / Restaurant / HospitalityFunction : Hotel / Restaurants / Travel / AirlinesPositions : 45Experience : 0 - 1 Yrs.Salary : INR 325000 - 425000Location(s) of Job : Guwahati, Chandigarh, Bhopal, Indore, Jabalpur, Amritsar, Coimbatore, Agra, Ghaziabad, DehradunQualification : Higher Secondary Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.Com, B.ScGender Preference : AllHiring For : Own CompanySeeker will respond you at :DESCRIPTIONDear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Customer Service AssociateResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]Contact; 9570272901

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

We are seeking motivated and friendly individuals to join our team as Service Staff members. The ideal candidate will have 1 to 2 years of experience in a caf or similar environment, with a strong focus on customer service and product handling. We strongly encourage applications from differently abled individuals, particularly those who are deaf or hard of hearing, as we believe in creating an inclusive and supportive workplace.

Vacancy For Store executive -CREJob Type: Full Time/ Regular/ Permanent.Benefit:PF/Health Insurance/ESOP/Yearly Bonus.Job Description: Roles Responsibilities:We are having an opening for the post of Store Customer Relationship Executive at our store situated. Please refer to the job details as mentioned below.1. Consultative SellingTo help the Customer enthusiastically in the process of locating the merchandise and suitably recommending as per his needs and profile.To describe the features of the product and its utility, energetically and thus help the Customer to make a buying decision.To develop clear understanding of Customer's latent needs proactively and suggest add-on products.Suggest (Link / Upsell) relevant accessories pertaining to the product chosen by the customer.To inform the customers about the finance options available.To inform the customers about the ongoing promotions / offers in the store.Other ResponsibilitiesTo develop the spirit of being Self Disciplined : -By abiding by the company's rules, policies, systems & practices.By setting a high standard of attendance and punctuality.By effectively following instructions of the seniors.By following the grooming standards and uniform policy.By setting example of high standard of integrityMax Sal range- 20k - 30K inhand (depending on last salary)Requirement:1-3years Experience

Client Consultation : Engage with clients via email, WhatsApp, and phone calls to address inquiries, provide guidance, and ensure a positive client experience.Visa Coordination : Gather and validate necessary documents, assist in booking embassy appointments, and liaise with the operations team to streamline the visa application process.Client Relationship Management : Build and maintain strong client relationships through effective communication, showcasing professionalism and empathy.Sales and Service Presentation : Promote and present visa-related services to clients, addressing their needs and upselling relevant solutions.Analysis and Reporting : Analyze client feedback and interaction data to identify trends and suggest improvements to processes.Collaboration : Work closely with cross-functional teams to enhance communication and operational efficiency.

Inside Sales Representative Job DescriptionWe are looking for a motivated and well-spoken inside sales representative to join our salesteam. The inside sales representative will be responsible for developing new leads,communicating with customers, understanding their needs, and ensuring a smooth salesprocess. You should be able to close sales and meet targets.Inside Sales Representative Responsibilities: Communicating with customers, making outbound calls to potential customers, andfollowing up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information peremail. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Cold calling, closing sales and achieving sales targets.Inside Sales Representative Requirements: Any graduation, IT is a plus. Excellent communication skills, both verbal and written. Excellent phone and cold calling skills. Strong listening and sales skills. Ability to achieve targets.Others: Work from home [laptop with internet connection- mandatory] Permanent, full time Other benefits: paid time-off, EPF, incentives

Service advisor or Floor supervisor exp in Automobile IndustryWork Loc: Calicut, Ernakulam, Kollam

Requirement for an Online Academys Coordinator cum Student Service ProfessionalWe are hiring a Coordinator cum student service representative to manage student registrations, queries and complaintsResponsibilities: 1. Welcome and encourage all new online visitors (via live-chat, whatsapp and email) to attend the free Trial class of the Academy2. Prompt follow up with old visitors to ensure they attend the Trial class on time without any problems3. Assist the new students in the payment process and remind old students about pending fee payments4. Update the Database with students information every time required5. Acknowledging and resolving students and teachers queries / complaints 6. Attend and execute any new task assigned by Management7. Set up the Trial Classes and Regular classes by coordinating with the students and Teachers8. Initial screening of new teachers and scheduling their interviews with Management9. Coordination between Accounts department and students for fee payments10. Maintaining a positive, empathetic, and professional attitude toward students at all times11. Responding promptly to student inquiries and communicating with students through various channels12. Knowing our setup inside and out so that you can answer questions13. Keeping records of student interactions, transactions, comments, and complaints14. Ensure student satisfaction and provide professional student support15. Communicating and coordinating with colleagues as necessary in professional way and providing feedback on the efficiency of the customer service processPrerequisites:1- Uninterrupted Internet, Electricity and availability of a good working laptop is a must2- Excellent and clear Communication Skills (Excellent Spoken and Written English)3 Knowledge of CRM tools with good communication, writing and speaking skills4 Uninterrupted Internet, Electricity and availability of a good5 MS Word and MS Excel skills are requiredalmubaarakicontracting@gmail

Handle customer inquiries, complaints, and disputes in a professional and courteous manner, striving to provide exceptional customer service.

Job descriptionImmediately joining candidates are preferlooking for the areas from near by Mukkom/ Calicut area local personMinimum 3 years working experience NBFC fieldCustomer handling and complaints handling skillSales and Marketing SkillTarget jobHaving Team Handling, Good Communication, Risk taker, Performer2 wheeler and its licence mustWell knowledge in excel, tally, presentation skillPromotion and salary hikes as per performance and target achievement in every 6 months.Daily allowance as per performance and target achievement.Contact: 91889 25547Job Type: Full-time

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Inside Sales Representative Job DescriptionWe are looking for a motivated and well-spoken inside sales representative to join our salesteam. The inside sales representative will be responsible for developing new leads,communicating with customers, understanding their needs, and ensuring a smooth salesprocess. You should be able to close sales and meet targets.Inside Sales Representative Responsibilities: Communicating with customers, making outbound calls to potential customers, andfollowing up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information peremail. Keeping up with product and service information and updates. Creating and maintaining a database of current and potential customers. Explaining and demonstrating features of products and services. Cold calling, closing sales and achieving sales targets.Inside Sales Representative Requirements: Any graduation, IT is a plus. Excellent communication skills, both verbal and written. Excellent phone and cold calling skills. Strong listening and sales skills. Ability to achieve targets.Others: Work from home [laptop with internet connection- mandatory] Permanent, full time Other benefits: paid time-off, EPF, incentives