Customer Care Fresher Jobs in Kozhikode

We are looking for dedicated Airport Staff to join our team in Kozhikode. This position is suitable for individuals with 0 to 6 years of experience and a minimum qualification of a 12th pass.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and baggage handling to ensure a smooth travel experience.- **Safety and Security:** Monitor the airport environment, ensuring compliance with safety regulations and protocols to maintain a secure atmosphere.- **Ticketing and Reservations:** Help passengers with ticket purchases and modifications, ensuring accurate information is provided.- **Information Assistance:** Provide timely and accurate flight information to passengers, including delays, gate changes, and other relevant updates.- **Team Collaboration:** Work alongside other airport personnel to ensure efficient operations and support colleagues in high-pressure situations.**Required Skills and Expectations:**Candidates must possess good communication skills in English and local languages to assist diverse passengers effectively. A friendly and approachable demeanor is essential to enhance customer experience. Attention to detail is important for tasks such as ticketing and safety checks. Flexibility in working hours, including weekends and holidays, is expected due to the nature of airport operations. Basic computer skills are necessary for handling reservations and information systems. A proactive attitude towards problem-solving will help you thrive in this dynamic environment.

Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company

Cabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, assist passengers with boarding and in-flight needs, demonstrate safety procedures, and handle emergencies if they occur. Their main responsibility is to maintain passenger safety while delivering a pleasant travel experience.Key ResponsibilitiesPassenger SafetyConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures such as seat belts, oxygen masks, and emergency exits.Ensure passengers follow all safety regulations during the flight.Handle emergency situations such as medical issues, turbulence, or evacuation procedures.Passenger ServiceWelcome passengers and assist them in finding their seats and storing luggage.Provide information about flight duration, safety instructions, and services.Serve meals, beverages, and refreshments during the flight.Ensure passenger comfort throughout the journey.Pre-Flight DutiesAttend pre-flight briefing with the captain and crew.Review flight details, weather conditions, and safety instructions.Check availability of food, beverages, and safety equipment.In-Flight ResponsibilitiesMonitor the cabin regularly to ensure passenger safety and comfort.Assist passengers with special needs such as children, elderly passengers, and disabled travelers.Handle passenger requests and complaints professionally.Post-Flight DutiesAssist passengers during disembarkation.Conduct a final cabin inspection for lost items or safety issues.Prepare reports on incidents or passenger concerns.Required SkillsExcellent communication and interpersonal skillsStrong customer service skillsAbility to remain calm under pressureTeamwork and coordinationProblem-solving abilityGood grooming and professional appearanceMultitasking abilityEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Tourism is preferred.ExperienceFreshers can apply.Experience in hospitality, customer service, or aviation is an advantage.Physical RequirementsGood personality and grooming standards.Height requirements may vary by airline.Good eyesight and physical fitness.Ability to stand and move for long hours.Work EnvironmentWork onboard domestic and international flights.Rotational shifts including night, weekends, and holidays.Frequent travel and time zone changes.

We are looking for enthusiastic individuals to join our team as Airport Staff in calicut. This is a full-time position suitable for freshers who have completed at least their 10th grade education.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages

Air Hostesses are responsible for ensuring the safety and comfort of passengers on board flights. Their main duties include:- Greeting passengers and directing them to their seats- Ensuring passengers are seated safely and securely- Providing safety demonstrations and instructions- Serving meals and beverages to passengers- Assisting passengers with special needs or requests- Maintaining cleanliness and order in the cabin- Handling any in-flight emergencies or issues that may arise

Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

As an Air Ticketing Executive, your responsibilities will include coordinating with airlines to book and issue tickets for customers, managing reservations and ensuring accurate data entry of customer information. You will need to have excellent communication skills to interact with customers and airlines effectively. Your job will also require you to handle customer inquiries and complaints with a customer-centric approach, providing them with the necessary information and assistance. You must be able to work well under pressure and manage your time effectively to meet tight deadlines.

Hiring for 55 Interview For Airport Customer Service Associate Higher Secondary - Freshers Jobs in Coimbatore, Visakhapatnam, Kozhikode/Calicut, Mysore, Pune, Jamnagar, Bhubaneswar, Imphal, Jammu, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Relationship, Guest Services, Customer Management, Guest Representative, Guest Handling, Guest Service Officer, Passenger Support, Airport Passenger Service Associate, Back Office Officer, 12th Pass, freshers, BPO Sales, Marketing etc.

Hiring for 7 Airport Jobs For Staff Nurse Jobs in Mumbai, Chennai, Kozhikode/Calicut, Coimbatore, Tiruchirappalli/Trichy, Puducherry, Rajkot, Bhubaneswar, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Bachelor of Hotel Management, B.Pharma, B.Sc, Other Bachelor Degree, Post Graduate Diploma, M.Pharma, M.Sc with Good knowledge in Medical Billing, Staff Nurse, Health Officer, Nursing, GNM Nurse, Hospital Pharmacist, Airport Operation, Airport Supervisor, Airline Customer Service etc.