Array ( [0] => customer-care [1] => andheri-mumbai ) Customer Care Jobs in Andheri,Customer Service Job Vacancies in Andheri Maharashtra
61

Customer Care Job Vacancies in Andheri

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Communication Customer Handling Marketing Brand Promotion
This is a weekend activity in which you will be paid 700 per day.
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Communication
We are seeking enthusiastic and dependable Customer Support Representatives to provide excellent service to our customers. The role involves handling customer inquiries, resolving issues, and maintaining customer satisfaction across various communication channels. This position is available for both day and night shifts to ensure 24/7 support coverage.Key Responsibilities:1. Customer Interaction & Issue ResolutionRespond promptly and professionally to customer inquiries via phone, email, chat, or social media.Handle and resolve product/service issues, complaints, or concerns with empathy and accuracy.Document all interactions clearly in the CRM system.2. Problem SolvingDiagnose and troubleshoot basic technical issues.Escalate complex or unresolved issues to the appropriate department or tier.Follow up with customers to ensure complete resolution.3. Product KnowledgeMaintain up-to-date knowledge of company products, services, policies, and promotions.Provide accurate information and guidance based on customer needs.4. Shift-Specific ResponsibilitiesDay Shift:Handle higher volumes of incoming calls and real-time interactions.Collaborate closely with other departments such as Sales, Technical Support, and Billing during standard business hours.Participate in team meetings, trainings, and daily briefings.Night Shift:Provide continuous support during off-peak hours, ensuring global customer coverage.Monitor and respond to incoming tickets and after-hours inquiries.Handle emergencies or urgent escalations with minimal supervision.Perform quality checks and update knowledge base documentation as needed.Qualifications:High school diploma or equivalent; associates or bachelors degree preferred.Prior experience in a customer support role is a plus.Strong verbal and written communication skills.Ability to work independently and under pressure.Proficient in using customer service software, CRM tools, and ticketing systems.
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Andheri Mumbai +1 111758
Outbound Calling Customer Service Customer Handling Call Center Customer Care Customer Relationship Customer Support Cold Calling
Job Description: Telecaller (YES BANK Process)Position: TelecallerCompany: YES BANKSalary: 16,000 to 18,000 in-hand + IncentivesWorking Hours: 9:30 AM to 6:30 PMJob Location: [Sakinaka Andheri East Mumbai ]Job Requirements:Education: Minimum HSC (Higher Secondary Certificate) passed.Language Skills: Average English communication skills (spoken and written).Experience: Freshers can apply. Prior telecalling experience is a plus, but not mandatory.Job Responsibilities:Conduct outbound calls to customers as part of the YES BANK process.Explain the banks products and services to customers in a clear and professional manner.Provide accurate information to customers and resolve queries effectively.Follow-up calls and updates on customer inquiries and concerns.Maintain records of calls and customer information as required.Achieve daily and weekly targets as set by the management.Desired Skills:Good communication skills in English (average proficiency).Basic knowledge of customer service practices.Ability to work in a team and independently.Strong interpersonal skills and customer-focused attitude.Perks and Benefits:Competitive salary with performance-based incentives.Professional growth opportunities within a reputed organization.Training and support provided for career development.If you meet the requirements and are interested in joining our dynamic team, apply now!
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Looking For Sales Manager

Tej Manpower Solutions

Marketing Communication Communication Skills Customer Relationship Management Skills Customer Handling Direct Sales For Secured & Unsecure Loan
*Achieve or exceed monthly,quarterly and annual sales targets.*Expand the customer base and market share in secured and unsecured lending products.*Recruit,hire,And train a high-performing team of sales executives.*Set clear sales goals and targets for the team.*Monitor and Analyze self and team performance metrice.etc...........
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Customer Support Representative

Zeev HR Consultants & Placement Services

Customer Relationship Internal Communication Customer Support Technical Services Inbound Voice Process Inbound Process Desktop Support Outbound Calling Chat Support Voice Process
What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role6 mo customer service experienceAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.Job Location :- Goregaon, Mumbai, MaharashtraSalary :- Upto 3.60 LPAJob Category: Customer Service Representative - Voice and ChatJob Type: Full TimeJob Location: Mumbai Maharashtra
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Opening For Customer Support Executive

Multiplier Brand Solution Pvt Ltd

  • 0 - 4 yrs
  • Andheri Mumbai
Calling Inbound Calling Customer Service
Inbound calling process for domestic logistic company.
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Front Office Executive (Freshers) Mumbai/Thane

Porwal Diagnostics & Medical Research Centre Pvt. Ltd.

Manages Patient Interactions Schedules Appointments and Handles Administrative Tasks While Billing Executive Focuses On Processing Bills and Managing Payments. Microsoft Office Receptionist Activities Problem Solving Coordination Skills Interpersonal Skills Basic Computer Skills Customer Service Presentable Office Work Front Desk Data Management Telephone Handling Convincing Power Written Communication
Looking for jobs in healthcare industry in India? We are hiring a Front Office and Billing Executive to manage front desk operations and billing processes efficiently. If you have strong communication, organizational skills, and a passion for administrative excellence, this is the perfect opportunity for you!Key Responsibilities: Front Office ManagementHandle incoming and outgoing mail and packagesMaintain a professional and organized front office environmentAssist with scheduling appointments and meetingsGreet and assist patients, visitors, and clients professionally Billing & Administrative TasksProcess medical billing, payments, and insurance claimsCoordinate with various departments and stakeholders for seamless operationsPerform basic administrative tasks, including data entry and document filingEnsure accurate patient record-keeping and billing compliance Customer Service & SecurityResolve customer inquiries and direct them to the appropriate partiesMaintain security by following procedures and monitoring logbookProvide excellent communication and interpersonal support to patients and staffSkills & Qualifications: Good multitasking, time management, and organizational skills Proficiency in hospital billing software and front desk operations Ability to work in a fast-paced healthcare environmentWhy Join Us?This is a great opportunity to build your career in the healthcare sector! Whether you're looking for medical job vacancies, office assistant jobs, or healthcare jobs hiring, this role offers stability, growth, and a chance to be part of the best healthcare jobs.Apply now and take your first step into a rewarding career!Contact Person: Deepak D (Manager Administration)Contact No.: 8806315830
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BPO Telecaller

Chaitanya Enterprises

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Andheri Mumbai
Outbound Calling Customer Care Cross Selling Cold Calling Sales Process Voice Process Customer Support Domestic BPO Marketing
Tele sales
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  • 0 - 2 yrs
  • Andheri Mumbai
Good in Customer Handling Good Communication Marketing Retail Sales Corporate Sales Marketing Communication B2B Sales
we are looking for sales people as we running with legal tax services and ca series we are looking hiring for that
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Customer Support Executive

Job Provider Consultancy

Customer Care Customer Support Sales Executive
Fresher or Experience candidate both can apply.Good communication skills in Hindi English(Average)Salary 12,000 To 25,000 in-handSalary depends upon the final interview or process selection.Required Candidate profileMin qualification- HSCJob Location: Vashi,Airoli,Ghansoli,Thane,Malad,Chandivali,Andheri,MaladFeel free to connect us onHARSHAL: 9324166189 & Email: jobproviderconsultancy@gmail.comPerks and benefitsIncentives and growth opportunities.Industry typeBPO / Call Centre / KPODepartmentCustomer Service & Sale's executiveEmployment typeFull Time, PermanentEducationGraduation Not Required
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Customer Support Executive (Female Candidates Required)

Kantilal Chhaganlal Securities pvt ltd

Customer Relationship Customer Service Customer Handling Customer Communication Client Relationship Communication Skills
* Provide customer support through phone and email. * Work with other departments to resolve customer issues in a timely manner. * Serve as a point of contact for customer support and complaints. * Proactively identify, investigate, and resolve recurring customer support issues.* Identifying customer needs and helping customers use specific features. * Analyzing and reporting product malfunctions.
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Retail Sales Executive

Embauche Retailers Pvt Ltd

Retail Sales Counter Sales Direct Sales Customer Handling Soft Skills
Responsibilities:Greeting customers and offering assistance by providing product information and answering questions.Providing accurate information about product features, pricing, and after-sales services to help customers make informed decisions.Assisting customers in comparing products based on features and price to facilitate purchasing decisions.Suggesting additional products that complement the customers purchase.Ensuring shelves and racks are properly displayed and fully stocked.Handling the return process for merchandise in accordance with store policies.Working with the sales team, especially during peak times, to ensure excellent customer service.Informing customers about discounts, promotions, and special offers.Collecting and sharing customer feedback with the Store Manager to improve store services.Staying informed about new products and services to keep customers up-to-date.
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  • 0 - 3 yrs
  • Andheri Mumbai
Computer Literate Advanced Excel Email Drafting Customs Documentation Custom Clearance Client Coordination Microsoft Excel Microsoft Word Customer Service Coordination Skills Typing Skills
Client co-ordination, Customs Documents, Email Drafting, Data Entry, HSN
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Customer Relationship Customer Care Customer Support Customer Management Compliance
1) Provide customer support through phone and email. 2) Work with other departments to resolve customer issues in a timely manner. 3) Serve as a point of contact for customer support and complaints. 4) Proactively identify, investigate, and resolve recurring customer support issues.5) Identifying customer needs and helping customers use specific features. 6) Analyzing and reporting product malfunctions.
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BPO Call Center Customer Care Sales International BPO Voice Process
Customer Service ProcessWork from OfficeQualification - Graduate Frehser & Experience & HSC With 6months Experience COMMUNICATION- C2 COMMS & ABOVEVoice Process 5 days working with Any 2 rotational offs24/7 Shifts rotational shifts Rounds of InterviewsHrAmcatOpsInterested candidates can share there cv's on WhatsApp. 9594330774
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Andheri Mumbai
Ticket Booking Customer Management Food Service Hospitality Customer Service Steward Activities Cooking Food
Job profile Ticket booking Food place orderCustomer guidance Timing rotational shiftMorning 8 to 5Evening 4 to 2
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  • 1 - 5 yrs
  • Andheri Mumbai
Customer Associate Customer Care Executive
Job Description:The Call Centre Executive is responsible for providing exceptional customer service by effectively handling inbound and outbound calls in a professional and courteous manner. The executive will address customer inquiries, resolve issues, and provide accurate information about products or services. They must possess excellent communication skills, be highly customer-oriented, and have the ability to handle challenging situations with empathy and patience. The Call Centre Executive will work collaboratively with team members to meet performance goals and maintain a high level of customer satisfaction.Responsibilities: Handle incoming calls in a prompt and professional manner, addressing customer inquiries, resolving issues, and providing appropriate solutions. Make outbound calls to follow up with customers, gather information, and conduct surveys or market research as and when required. Provide accurate and up-to-date information about products, services, and company policies to customers. Maintain a thorough understanding of product knowledge and stay updated with any changes or updates. Identify and escalate complex issues or complaints to the appropriate department or supervisor for resolution. Document all customer interactions, including details of inquiries, complaints, or comments, accurately and comprehensively in the CRM system. Meet or exceed individual and team targets, such as call handling time, customer satisfaction scores etc. Collaborate with team members and supervisors to continuously improve processes and enhance the overall customer experience. Adhere to company policies, procedures, and quality standards to ensure consistency and efficiency in service delivery. Stay updated with industry trends and best practices in customer service and call centre operations.Requirements:
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Customer Relationship Outbound Calling Inbound Customer Calling Inbound Voice Process Inbound Process Outbound Sales
We have have openings with Multinational BPOS & Reputed BanksCustomer Service, Email, Chat, Sales, Inbund & OutboundFreshers and Experienced can applySalary 15000 to 50000/-pm. + IncentivesLocation across mumbaiNeed fluent verbal english
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Cold Calling Sales Process Tele Sales Chat Process Customer Service
We are looking for candidates withSales experience, graduate fresher, hsc fresher salary up-to 25000 to 30000
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Customer Care Consultant
Good communication skills neededFresher and experienced both can applyLocation andheri east mumbaiMnc bpoSal 19200 in handRegional language candidates can also applyF2f interviewShare cv 9205936567
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BPO Telecaller

Zeev HR Consultants & Placement Services

Outbound Calling Customer Care Customer Support Voice Process Domestic BPO Cold Calling Cross Selling Sales Process BPO Sales Call Center Inbound Calling Telesales
BPO Telecalling Customer Care ExecutiveSale ProcessFixed Salary : 15k to 35k in-handQualifications : 12th + GraduationLanguages : English (Should Fluent) Hindi (Manageable)Age : 18 to 35 MaxWorking Time/Hours : Can be Fixed Shifts or Rotational (8 Hrs including 1 Hr Break)Working Days : Monday to Saturday ( Sunday Fixed Off)
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Back Office Executive (1-3 Years)

Zeev HR Consultants & Placement Services

Customer Care Back Office Processing Coordination Skills Basic Computers Back End Processing
Candidate need good in excel and net serfing for gov. documents form fillingTasksUrgent required candidate for Quotation preparation, Data entry in softwareRequirementsDecent experience of data entry. No sales target. Candidate preffered from nearby locationBenefitsYearly bonus, Yearly 30 LeavesJob Location :- Vashi, Navi Mumbai, MaharashtraSalary :- 15,000-20,000 INR Per MonthJob Category: Back Office ExecutiveJob Type: Full TimeJob Location: Vashi Navi Mumbai Maharashtra
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Looking For Relationship Manager

Zeev HR Consultants & Placement Services

Customer Relationship Negotiation Skills BFSI Customer Service HNI Acquisition Team Management Skills Interpersonal Skills
Job Profile: Develop and provide solutions to the clients basis their requirements Conduct timely and regular follow-up with the leads and tag them on broadcasts and news articles Increase client base by meeting new clients, taking reference from the existing investors and thereby building AUM Initiate portfolio review of the existing investors in a timely manner Upsell and Cross sell products to the existing investors and keep them updated on the primary and secondary market trends Share regular updates with the investors with regards to the schemes, research papers, etc. Conduct regular marketing activities in coordination with the regional marketing team and product teamMust Haves: Excellent socializing and relation building skills. Excellent communicating and listening skills, ability to explain complex information clearly and in a simplified manner. Should be a confident individual and must conduct and present themselves well in front of client Able to analyse the requirement of the clients basis their financial goals and have strong logical and numerical ability Ability to deal with stress and follow procedures. Has good emotional stability and conscientiousness when dealing with achieving targets. Should always identify opportunities for greater profit Follows the guidelines and compliance needs and be closely monitored and response to any request for documentationDesired Candidate Profiles Candidate Should have a minimum 6 month- 4 years years of experience in Wealth Management, Financial Planning & Investment Advisory. Possession of requisite certifications will be an added advantage Should have exposure in all Wealth Instruments viz., Insurance, FD, Mutual Fund, PMS, AIF etc. Should have a proven track record of AUM generation.Location- Across Mumbai, Maharashtra
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BPO Telecaller (Full Time)

Chaitanya Enterprises

Outbound Calling Customer Support Cold Calling Sales Process Voice Process Call Center Customer Care Domestic BPO Cross Selling
Bank - Credit card / Personal Loan Lead Generation.- Average,Basic,Good/ Excellent English communication skills.- Outbound Lead Generation Process.- HSC passed Mandatory.- Experience/Fresher both Apply.- Male /Female both Apply.- Age- 18 years +- Shifts (9:30 AM- 7 PM), 6 days working, (Sun fixed Off).Salary:- Basic/Average comms:- 14k in hand to 15k in hand + Incentives. - Good comms:- 16k in hand to 18k in-hand + Incentives. - Excellent/ Fluent comms:- upto 21k in-hand +
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Customer Care Executive (Full Time)

Job Provider Consultancy

Customer Service Sales International Call Center Voice Process Telesales
We are hiring for corporates and BPO/KPO for (Mumbai, Pune, Delhi, Chennai, Bangalore).Job Description-Minimum HSC pass.-Fresher's and experience both are welcome.-Job timings 10am to 6pm (Sunday fix off).-Get employee benefits and perks like PF, Medical insurance, Pick up and drop facility, Over time pay etc.It's a free job, you don't have to pay any amount to get the job.Feel free to connect us at Email - jobproviderconsultancy@gmail.comWhat's App - 8591186089/9324166189
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