Customer Care Executive || Freshers & Experienced

UMANIST STAFFING

job description: telecaller (yes bank process)

position: telecaller

company: yes bank

salary: 16,000 to 18,000 in-hand + incentives

working hours: 9:30 am to 6:30 pm

job location: [sakinaka andheri east mumbai ]

job requirements:

education: minimum hsc (higher secondary certificate) passed.

language skills: average english communication skills (spoken and written).

experience: freshers can apply. prior telecalling experience is a plus, but not mandatory.

job responsibilities:

conduct outbound calls to customers as part of the yes bank process.

explain the banks products and services to customers in a clear and professional manner.

provide accurate information to customers and resolve queries effectively.

follow-up calls and updates on customer inquiries and concerns.

maintain records of calls and customer information as required.

achieve daily and weekly targets as set by the management.

desired skills:

good communication skills in english (average proficiency).

basic knowledge of customer service practices.

ability to work in a team and independently.

strong interpersonal skills and customer-focused attitude.

perks and benefits:

competitive salary with performance-based incentives.

professional growth opportunities within a reputed organization.

training and support provided for career development.

if you meet the requirements and are interested in joining our dynamic team, apply now!

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office