Array ( [0] => customer-care [1] => delhi ) 400+ Customer Care Graduate Jobs in Delhi
422

Customer Care Graduate Jobs in Delhi

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • New Friends Colony Delhi
Technical Customer Support IOT Engineer SCADA PLC Electronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated
View all details
  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Delhi
Operations Management Customer Service Vendor Management Inventory Management Communication Skills
As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.
View all details

Opening For CRM Executive

SR Expert Services LLP

  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Delhi
Clinet Handling Client Retention CRM MIS Reporting Customer Care Customer Relationship Communication Skills Customer Support
6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution
View all details

Hiring Relationship Manager For Delhi

Resurgo Consultants Pvt Ltd

  • 3 - 9 yrs
  • 22.5 Lac/Yr
  • Delhi
Customer Relationship HNI Acquisition BFSI Customer Service Casa Manager
We are looking for a dedicated Relationship Manager to join our team in Delhi. In this role, you will be responsible for fostering and managing strong relationships with clients. Your objective will be to ensure client satisfaction and drive business growth.**Key Responsibilities:**- **Client Relationship Management:** Build and maintain strong connections with clients, understanding their needs and addressing any concerns to ensure satisfaction.- **Account Monitoring:** Regularly monitor client accounts to identify potential issues or areas for improvement, providing timely solutions to enhance client experience.- **Sales Support:** Collaborate with the sales team to identify opportunities for upselling or cross-selling products and services, helping to achieve sales targets.- **Performance Tracking:** Analyze client feedback and data to measure relationship success and develop strategies for better engagement and retention.- **Reporting:** Prepare and present reports on client status and relationship progress to senior management, ensuring transparency and effective communication.**Required Skills and Expectations:**- Candidates should have 3 to 9 years of experience in a relationship management role or similar, showcasing a strong track record in client service.- Excellent communication and interpersonal skills are essential for building rapport with clients and responding effectively to their needs.- Strong analytical and problem-solving abilities will be required to identify client issues and propose viable solutions.- Candidates should be goal-oriented and have a proven ability to contribute to team success while managing multiple client accounts.- Comfort with data analysis and reporting tools is a plus to help in tracking client engagement and performance metrics. If you meet these qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply!
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 1 yrs
  • Delhi
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Cold Calling
We are seeking a dedicated Customer Service Executive to join our team in Delhi. This full-time position is ideal for individuals with little to no experience but a desire to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers over phone, email, or chat to address their questions and concerns promptly.- **Provide Product Information:** Assist customers by sharing detailed information about our products and services, helping them make informed decisions.- **Resolve Issues:** Identify problems faced by customers and work towards effective solutions to enhance their experience.- **Maintain Records:** Accurately document customer interactions and feedback in our system to ensure follow-up and continuous improvement.- **Collaborate with Team Members:** Work closely with other team members to share knowledge and strategies for better customer service.**Required Skills and Expectations:**- Excellent communication skills in both verbal and written forms to interact with diverse customers effectively.- Strong problem-solving abilities to handle inquiries and resolve issues efficiently.- A motivated attitude and willingness to learn from feedback, adapting to new processes and techniques.- Basic computer skills to manage customer data and utilize software tools.- Team-oriented mindset, willing to collaborate and assist colleagues to achieve common goals.This role is perfect for individuals eager to start their careers in customer service and make a positive impact on customer satisfaction.
View all details

Hiring Freight Manager For Delhi

Edens Staffing Services

  • 20 - 30 yrs
  • 7.5 Lac/Yr
  • Delhi
Decision Making Logistics Freight Operations Project Management Team Leadership Transportation Management Vendor Relations Supply Chain Data Analysis Risk Management Customer Service Regulatory Compliance Budgeting Strategic Planning Problem Solving Inventory Management Process Improvement Cost Reduction Negotiation Communication
Candidates should be matured and having min 10 years of logistics experience , needs to manage and build good network among bankers and freight business owners to bring in new business for continuous growth
View all details

Opening For Sales Coordinator (Only Females)

Advanced research instrument company

  • 3 - 5 yrs
  • 3.5 Lac/Yr
  • Delhi
Microsoft Office Customer Support Coordination Skills Quotations Good Communication Skills
We are looking for a dedicated and organized Sales Coordinator to support our sales team in Delhi, India. The ideal candidate will have 3 to 5 years of experience in a similar role and will play a vital part in ensuring smooth sales operations.Key Responsibilities:- **Order Processing:** Manage and process sales orders accurately and efficiently, ensuring that all customer requests are fulfilled in a timely manner.- **Customer Communication:** Act as the main point of contact for clients, addressing their inquiries, providing product information, and resolving any issues that may arise.- **Sales Support:** Assist the sales team by preparing sales reports, tracking performance metrics, and maintaining up-to-date customer records.- **Scheduling Meetings:** Organize and schedule meetings between sales representatives and clients, ensuring all parties are informed and prepared.- **Collaboration:** Work closely with other departments, such as marketing and logistics, to ensure a seamless sales process and deliver the best service to clients.
View all details

Walk-In Interview Hiring For Immigration Counsellor

Elliotts Immigrations Services LLP

  • 1 - 7 yrs
  • 9.0 Lac/Yr
  • Netaji Subhash Place Delhi
Customer Relationship Customer Service Convincing Power Visa Processing Visa Filling Student Visa Cold Calling Interpersonal Skills Strategic Communication
We need people who worked in immigration industry. Provide consultation services to address potential clients interest in Visas, including establishing suitability of the candidate s visa. Consultation will mainly be by email, telephone and face-to-face meetings. Present and market immigration services to current and potential clients. Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. Follow up on new leads and referrals resulting from field activity. Identify sales prospects and contact prospects. Develop and maintain sales materials and current product knowledge. Establish and maintain current client and potential client relationships. Identify and resolve client concerns. To provide regular follow up on enquiries received. Pro-actively monitoring changes to various Immigration regulations. Briefing various Immigration regulations changes to colleagues in the documentation team Assisting with the immigration related content and distribution of the monthly newsletter that is sent to prospects and clients Any other relevant duty as assigned by the Manager to assist with the smooth running of the Company.
View all details
  • 2 - 5 yrs
  • 3.8 Lac/Yr
  • Delhi
Customer Support Quick Service Resturant
This position is responsible for attending to customer's needs and requirements to the best of their ability. This position entails answering customers phone calls or emails to manage the orders, answer to queries or connect to various department in cases complaints, if any . It also includes providing basic information to the customer based on the queries.
View all details

Front Office Executive - Delhi (Female)

Mass Management Services Pvt. Ltd.

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Receptionist Activities Coordination Skills Administrative Skills Customer Service Telephone Handling
Front office and visitor management:Greet and assist visitors in a professional and friendly manner.Answer, screen, and direct incoming phone calls to the appropriate personnel.Operate the switchboard and provide basic information.Manage and maintain a tidy and presentable reception area.Administrative support:Schedule meetings and appointments.Handle incoming and outgoing mail, courier services, and deliveries.Office operations:Support management with various administrative tasks as needed.Handle other duties assigned by the manager. Proven work experience as a receptionist, front office representative, or similar role.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Strong written and verbal communication skills.JOB LOCATION: Vasant Kunj, South Delhi
View all details
  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Delhi
Retail Sales Customer Handling
Greet and welcome customers entering the jewellery showroom.Understand customer needs such as occasion, budget, and design preference.Show and explain different jewellery designs (gold, diamond, silver, etc.).Provide clear information about product weight, price, making charges, and certification.Assist customers in selecting jewellery and help close sales.Maintain attractive and organized jewellery displays in the showroom.Handle jewellery carefully and follow store security procedures.Support the billing process and ensure accurate invoices.Build good relationships with customers to encourage repeat purchases.Inform customers about new collections, offers, and promotions.Assist in stock checking and inventory management.Work towards achieving daily or monthly sales targets.
View all details
  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Netaji Subhash Place Delhi
Client Retention Customer Relationship CRM Clinet Handling CRM Sales MIS Reporting CRM Strategy Customer Handling Customer Support Convincing Power
Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).
View all details
  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Kirti Nagar Delhi
Outbound Calling Customer Care Voice Process International BPO International Voice Process International Voice BPO Call Center Call Center
WE ARE HIRING - International Voice ProcessUK Process US Process Must Have Excellent UK/US AccentExperience: 1-2 YearsSalary: Up to Rs. 45,000Day & Night Shifts AvailableCab Facility ProvidedFood Facility AvailableApply Now & Boost Your Career!
View all details
  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
View all details

Hiring For Traffic Supervisor

People Empowerment Consulting

  • 3 - 4 yrs
  • 3.0 Lac/Yr
  • Okhla Delhi
Analytical Thinking Decision-making Multitasking Organization Prioritization Public Relations Traffic Control Traffic Management Problem-solving Customer Service Risk Assessment Data Analysis Time Management Interpersonal Skills Conflict Resolution Team Coordination Attention to Detail Analytical Skills Leadership Traffic Laws Regulatory Compliance Adaptability
Job Title: Traffic InchargeExperience: 3-4 YearsQualification: Any GraduateLocation: OkhlaWe are hiring an experienced Traffic Incharge to handle daily traffic/workflow planning, coordination, and monitoring to ensure smooth operations.Manage daily traffic/work schedulesCoordinate with internal teams and departmentsMonitor timelines and resolve delaysMaintain reports and operational recordsEnsure process and policy complianceKey Skills:Traffic Management, Operations Coordination, Planning, MS Excel, Communication SkillsSalary 20k to 25 k per month
View all details
  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Service Interpersonal Skills BFSI Negotiation Skills Team Management Skills
*Looking for Immediate Joiner**Relationship Manager in Club Mahindra**Location* : Jasola New Delhi*Experience* : Only 1-3 Yrs of experience into Direct Sales/B2C/Insurance/Phrma/Real Estate/Edtech with *Excellent Communication Skill*#Salary* : 3.5 to 4.5LPA (1 Lac Variable +Travel Reimbursement+ Incentive) (Depend on Interview and Hike 10%-30% on Previous Salary Package), #Desired_Profile:Generate lead of HNI(High-Net-worth-Individual ) for Sales PresentationMetro Achieving stretched targets in a result-focused environmentPreparing pre-sales proposals for prospective clientsHandling objections and resolving member/ customer conflicts by constantly #Share_Your_Resume : WhatsApp your resume8005930431
View all details
  • 0 - 1 yrs
  • Delhi
Communication Skills Problem Solving Customer Care
Job Title: Airline Customer Service AgentLocation: IndiaEmployment Type: Full-timeClient Name: Fly Journey AviationAbout the RoleThe Airline Customer Service Agent serves as the primary point of contact for passengers, delivering exceptional support across multiple communication channels. This role focuses on resolving customer inquiries efficiently while ensuring a positive travel experience aligned with airline policies and service standards.Roles & ResponsibilitiesProvide professional, timely, and efficient assistance to customers via phone, email, and chat for airline-related inquiries, bookings, and travel concerns.Handle passenger complaints with patience and empathy, ensuring high levels of customer satisfaction and retention.Manage ticket reservations, changes, cancellations, and refunds in compliance with company policies and procedures.Guide customers on airline policies, travel documentation requirements, baggage rules, and fare conditions.Coordinate with internal departments to fulfill special customer requirements, including assistance for passengers with disabilities or special baggage (e.g., sports equipment).Support customers during irregular operations such as flight delays, cancellations, or diversions by offering accurate information and alternative travel options.Monitor customer feedback and industry trends to suggest service improvements and enhance customer experience.Maintain confidentiality and follow security, fraud prevention, and customer verification protocols.Key ResponsibilitiesAct as the primary point of contact for flight bookings, status updates, and travel-related assistance.Identify and assess customer needs to deliver effective solutions and improve service efficiency.Collaborate with team members in a virtual work environment to ensure seamless service delivery.Participate in training sessions, team meetings, and feedback discussions to stay updated on airline products and industry standards.Share insights with management regarding recurring customer issues and potential service enhancements.Maintain a friendly, professional, and supportive tone in all customer interactions, reinforcing the airlines brand values.Required QualificationsHigh school diploma or equivalent (college degree preferred).Prior experience in customer service; experience in the airline or travel industry is an advantage.Excellent verbal and written communication skills with strong listening abilities.Proven problem-solving skills with the ability to remain calm and effective under pressure.Familiarity with airline reservation systems or similar software is a plus.Strong multitasking skills with the ability to work independently in a remote environment.Willingness to work flexible schedules, including evenings, weekends, and holidays.ATS Link: https://www.prolegion.com/marketplace/c9c51bc4-9807-4b7d-90ca-343c8f2292d8/airline-customer-service-agent?utm_source=Placementindia
View all details
  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Okhla Delhi
MIS Customer Support Sales Coordinator Pre Sales Executive Microsoft Office Customer Care Sales Administration Order Processing Coordination Skills Payment Followup
Job Description / Responsibilities *:- Pre-Sales Coordination: activities with sales engineers and customers - Offer submitting, providing technical documents, follow-up and negotiations. - Post sales coordination: Activities such as order approval and processing, timely dispatch of material, dispatch documentation, payment follow-ups. - Searching new customers on internet. - Updating sales ERP software and reporting on very Saturday. - Achieving revenue targets. Payment follow up. - Business - MIS to management on critical parameters.- Monitoring revenue related activities and reporting to Management. - Daily monitoring of LinkedIn account with new information about company. Functional Area of Vacancy *:Understanding of Pre and post sales activities and MIS - Management. Compensation Offered: Salary no bar for deserving candidates.Candidate-s Profile *:- Graduate in any discipline. - Experience of handling pre and post sales activities, preferably in engineering industry. - Good knowledge of MS office and advance excel. - Good Communication and Analytical in approach. - Multitasking capability. - A positive and team person. Self-disciplined. UG qualification *: Graduate in any discipline with very good MS office working knowledge.
View all details
  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Malviya Nagar Delhi
Microsoft Office Customer Service Front Desk Problem Solving Receptionist Activities Convincing Power Presentable Basic Computer Skills OTA Expert
As a Front Office Executive, you will be the first point of contact for visitors and guests at our office located in Malviya Nagar, Delhi. Your key responsibilities include greeting and assisting visitors, managing phone calls and emails, maintaining office cleanliness, and managing appointments and reservations. Additionally, you will be responsible for coordinating with other departments and providing administrative support as needed.The ideal candidate should have a minimum of 1-5 years of experience in a similar role, with excellent communication and interpersonal skills. A graduate degree is required for this position. We are looking for someone who is organized, detail-oriented, and able to multitask effectively in a fast-paced environment. The ability to work independently and as part of a team is essential. Previous experience with office management software and proficiency in Microsoft Office Suite is preferred. We expect the Front Office Executive to represent our company professionally and maintain a welcoming and organized office environment for all visitors and staff.
View all details
  • 0 - 1 yrs
  • Saket Delhi
Social Media Expert Multi-tasking Problem Solving Good Communication Skills Team Collaboration
- **Key Responsibilities:**1. Handle incoming customer inquiries and provide accurate information: As a Customer Support Executive, you will be responsible for answering phone calls, emails, and messages from customers and addressing their queries in a prompt and professional manner.2. Assist customers with product-related issues: You will need to have a good understanding of the products or services offered by the company in order to troubleshoot and resolve any issues that customers may be facing.3. Process orders and returns: It will be your responsibility to assist customers with placing orders, processing returns, and ensuring that their transactions are completed smoothly.4. Maintain customer records: You will need to update customer information and interactions in the company's database to ensure accurate record-keeping and seamless communication with customers.- **Required Skills and Expectations:**1. Excellent communication skills: The ability to communicate effectively with customers is essential for this role.2. Strong problem-solving skills: You should be able to think on your feet and come up with solutions to customer issues quickly and efficiently.3. Patience and empathy: Dealing with customer complaints and frustrations requires a high level of patience and empathy.4. Basic computer skills: Proficiency in using basic computer applications and CRM software is necessary for this role.
View all details

Urgent Requirement For Centre Manager

People Empowerment Consulting

Customer Service Manager Operation Incharge Operation Manager Stakeholder Management Walk in
Welcome to IFTDM! We're thrilled to announce the pioneering collaboration with universities for our digital marketing course. As we bridge academia with innovative digital marketing strategies, we invite dynamic individuals to join us in reshaping education for the digital era. Be part of our team, where your skills and passion can make a significant impact on elevating visibility and engagement in the education sector. IFTDM is at the forefront of this transformative journey join our team and be a key player in shaping the future of education through strategic initiatives.Profile: CENTRE MANAGER We are seeking a dynamic and experienced Centre Manager for our institute preferably from education industry. The successful candidate will be responsible for overseeing day-to-day operations, ensuring excellence in delivery, and managing key stakeholder relationships. Job Responsibilities: Operation Management Oversee the day-to-day operations of an institute, ensuring efficiency and effectiveness. Monitor and optimize processes to enhance operational performance. Implement and maintain policies and procedures to uphold quality standards in offline delivery of the course. Account Management: Develop and maintain strong relationships with students, parents, and other stakeholders. Address and resolve student and parent concerns promptly, ensuring a positive experience. Collaborate with the admission teams to identify opportunities for student enrolment and program expansion. Monitor student progress and provide support for academic success. Leadership and Team Management Lead and motivate a team of Trainers, Mentors, and support staff. Set performance goals and provide guidance to ensure the team meets or exceeds expectations. Foster a collaborative and innovative work environment that promotes continuous learning and development. Conduct regular performance evaluations and implement professional development initiatives.
View all details
  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Vasant Kunj Delhi
Ameduse Hotel Booking Excel Customer Support Ticket Booking Flight Reservation Vendor Relationship Management Travel Desk Travel Executive
Job Title: Travel Desk AssistantLocation: Vasant KunjExperience: 1-2 YearsJob Type: Full-timeRole Summary:Were looking for a Travel Desk Assistant with hands-on experience in travel systems like Amadeus, Excel, and travel portals. The role involves coordinating with hotels, managing bookings, negotiating rates, and handling customer queries.Key Responsibilities: Amadeus & Portals: Manage bookings for flights, hotels, and transportation. Hotel Coordination: Work with hotels to secure competitive pricing and promotional rates. Excel Reporting: Track bookings, expenses, and generate reports. Customer Support: Handle travel-related calls, bookings, and changes. Vendor Management: Build relationships with travel providers and negotiate rates.Requirements: Experience: 1-2 years in travel coordination or a similar role. Skills: Proficient in Amadeus, travel portals, and Excel. Communication: Strong verbal and written communication skills. Organized: Attention to detail and ability to multitask.
View all details
  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Delhi
Data Management Coordination Skills MS Office Word Microsoft Excel Advance Excel Customer Care Data Entry Good Communication Skills Email Writing
Job Responsibility-To Handle the Data of the company. Eligibility-Graduate or Non Graduate1.Good Communication Skills2.Interactive3.Should be able to work under Pressure4. Adaptive Nature5. Good knowledge of excel6. Good knowledge of Gmail.
View all details
  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Delhi
Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Administrative Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills Coordination Skills Data Management
The Front Office Executive will be responsible for managing the front desk of the office in Delhi, India. Key responsibilities include welcoming guests, managing phone calls and emails, maintaining office supplies, and assisting with administrative tasks. The ideal candidate should have a graduate degree and 1-5 years of experience in a similar role. Excellent communication skills, a professional appearance, and the ability to multi-task are essential for this position. The candidate should be organized, friendly, and capable of handling a variety of tasks efficiently. This is a full-time position that requires the candidate to work from the office location.
View all details
  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Delhi
Marketing Outbound Calling Retail Sales Direct Sales Lead Generation Problem Solving Technical Sales Inside Sales Negotiation Skills Cold Calling Pressure Handling Client Management Customer Communication Sales Business Development
As an Inside Sales Executive, you will be responsible for generating leads, qualifying prospects, and closing sales deals over the phone or through virtual meetings. You will work closely with the sales team to understand customer needs and provide product information.Key responsibilities include making outbound calls to potential customers, following up on leads generated through marketing campaigns, maintaining a database of prospects, and achieving sales targets set by the company.The ideal candidate should have a minimum of 1-5 years of experience in sales, preferably in a B2B setting. A graduate degree is required for this role. Strong communication and negotiation skills are a must, along with the ability to work independently and as part of a team. Attention to detail, time management skills, and a proactive approach to sales are also essential for success in this position.Overall, we are looking for a driven and results-oriented individual who is passionate about sales and eager to contribute to the growth of our business.
View all details
Good Communication Skills Tally ERP Customer Relationship Manager Client Relationship Customer Service Customer Support Customer Care Walk in
Need a Married Female for Customer Relationship Manager profile for Vikaspuri Delhi.Payment follow-ups & Sales order follow-upsMust be B.com Graduate/M.com GraduateShe must have Knowledge of Tally ERPShe must have good communication skills
View all details

Retention Manager - Delhi

Weblink.In Pvt. Ltd

  • 2 - 6 yrs
  • 7.0 Lac/Yr
  • Delhi
Customer Support Customer Retention Retention Management
Weblink.in is looking for Retention Manager Role !!!Job Title: Retention ManagerLocation: Central DelhiJob Type: Full-TimeDepartment: Marketing / Customer Success.Job Summary:We are seeking a strategic and customer-focused Retention Manager to lead efforts in maximizing customer loyalty and reducing churn. The ideal candidate will be responsible for developing, executing, and optimizing customer retention strategies that drive long-term value and satisfaction. You will work closely with marketing, sales, and customer support teams to enhance the customer journey and implement initiatives that improve customer lifetime value.Key Responsibilities: Design and implement data-driven retention strategies to increase customer loyalty and reduce churn.Analyze customer behavior, feedback, to identify pain points and opportunities for engagement.Collaborate with Customer Support teams to improve customer experience and satisfaction. Stay up-to-date with industry trends and best practices in customer retention and loyalty programs. Map and analyze every touchpoint in the customer journey to identify friction points. Implement loyalty programs or exclusive benefits that show customers they are valued. Send timely and relevant updates, tips, and value-driven content to keep customers engaged. Address negative feedback early and turn it into an opportunity to delight the customer. Analyze churn data to understand why customers leave and implement solutions to prevent future loss. Skills Set Required:Bachelors degree in Marketing, Business, or related field. MBA . 35+ years of experience in customer retention Excellent communication and project management skills.
View all details

Client Servicing Executive

Weblink.In Pvt. Ltd

  • 2 - 3 yrs
  • 2.8 Lac/Yr
  • Delhi
Good Interpersonal Written and Oral Communication Skills Basic Knowledge Of Web Technologies Client Servicing Executive Client Coordinator Customer Service Client Relationship Customer Relationship Customer Support Project Management Project Coordinator Project Analyst Walk in
Job description - Client Servicing Executive (Client Coordinator, B2B Industry) Your responsibilities at the company will include:Day to day interactions with the client. Understanding client requirements and coordinating with the various teams in the organization (like Content, Design and Tech) to get the job completed on schedule.Coordinate with client for Project updates Closure. Project Management end to end deliverable's for the client being handled at all the stages Requirements :Minimum Experience- 2- 3 Years (Must have Experience in interacting with clients ) A bachelors degree in related field. Good interpersonal and written and oral communication skills. Ability to multi-task, prioritize, and manage time.Basic knowledge of Web technologies Web and Social Skills (Domain/Sub-Domain)Good knowledge and understanding of ComputerLocation - Delhi
View all details
  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • New Friends Colony Delhi
Technical Customer Support IOT Engineer SCADA PLC Electronics Engineer
Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated
View all details
  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Delhi
Customer Support IT Support Engineer Technical Support Executive Software Troubleshooting Ticketing Tool
Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc
View all details
Customer Support IT Support Engineer Technical Support Executive Software Troubleshooting Ticketing Tool
Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc
View all details
View More Jobs

Apply to 422 Customer Care Graduate Jobs in Delhi

  • Delhi Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs