Array ( [0] => customer-care [1] => malad-west-mumbai ) Customer Care Fresher Jobs in Malad West | Latest Vacancies
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Customer Care Fresher Jobs in Malad West

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Customer Representative (Freshers) Mumbai

WAHIDNA TALENT SOLUTION

  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Customer Care Customer Handling Customer Management
We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. **Problem Solving**: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. **Communication**: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. **Feedback Collection**: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. **Reporting**: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383
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Customer Support Executive - Freshers

Wintree Tech Pvt Ltd

  • Fresher
  • 3.0 Lac/Yr
  • Malad West Mumbai
Customer Service Customer Handling Chat Support Good Communication Skills
As a Customer Support Executive, you will play a crucial role in helping our customers with their inquiries and issues. This position is a great opportunity for freshers looking to start their career in customer service from the comfort of their home.**Key Responsibilities:**- **Handle Customer Queries:** Respond to customer questions via phone, email, or chat, ensuring they receive clear and helpful information.- **Provide Solutions:** Identify customer issues and provide effective solutions quickly, helping to resolve problems on the first contact whenever possible.- **Maintain Customer Records:** Update and manage customer information in our database to ensure accurate and timely handling of inquiries.- **Follow-Up:** Reach out to customers to check if their issues have been resolved and to provide further assistance if needed.- **Collaborate with Teams:** Work closely with other departments, such as technical support or sales, to ensure that customer needs are met efficiently.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to clearly convey information and assist customers effectively.- Basic computer skills, including familiarity with using email, chat systems, and databases, to manage customer interactions.- A positive attitude and patience when dealing with customer issues, as well as the ability to manage stressful situations calmly.- A willingness to learn and adapt to new technologies and processes as needed.- Must be a male candidate and ready to work full-time from a remote location.
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Online For Customer Support Executive Jobs (Freshers)

Conviction HR

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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Walk-Ins Interview For Hiring BPO Telecaller For Malad West Mumbai Fresher

Smart Gurus Recruiting Solutions

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Malad West Mumbai
Outbound Calling Customer Support Domestic BPO Voice Process Sales Process Customer Care BPO Sales Call Center Inbound Calling Telesales
Hiring on priority for life insurance telesales positions at Malad West, Mumbai branch. With over 500 openings available, this is a great opportunity for candidates with strong communication skills and relevant experience.Position Details :Role: Life Insurance TelesalesOpenings: 500+Location: Malad WestRequirements :Good English communication skillsHSC with minimum 2 years of experience OR Graduate with minimum 1 year of experienceBPO telesales experience is mandatoryAge: 21 to 32 yearsCompensation :Salary: 18,000 25,000 (depending on last drawn)+ unlimited Incentives availableWork Schedule :Shift Timings: 9:30 AM to 6:30 PMRotational 1 week off-
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Jobs by Related Category

Hiring Freshers || BPO Telecaller

Conviction HR

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Malad West Mumbai
Outbound Calling Domestic BPO Voice Process Customer Care
Hiring for Customer Voice Process Hotel Reservation & Cancellation Process 24x7 Shift (Any 9hours mainly US shift) Salary:Up to30k In Hand + Incentives Work location: MaladMinimum Requirement: HSC with 6months experience or Graduate Fresher Hybrid Pick up and DropImmediate joining.
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Freshers & Experience || Full Time || Customer Service Associate

Mentorus Human Resources

Communication Customer Support Sales Chat Support International BPO Voice Process Chat Process Executive Domestic BPO International BPO
The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.
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Openings For Customer Service Associate || Freshers & Experienced

NPM Recruitemnt

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Malad West Mumbai
Inbound Calls Outbound Calls Fixing Appointments
Heres a polished Job Description (JD) for Telecaller Appointment Booking for Metropolis Healthcare, based on your requirements and industry standards: Job Title: Telecaller Customer Service & Appointment BookingCompany: Metropolis Healthcare (Leading Diagnostic Laboratory)Location: Malad, MumbaiOpenings: 15 by language segment (see below) Eligibility CriteriaEducation:Graduate (any discipline) or12th-pass (HSC) with minimum 6 months of telecalling/customer support experienceA Bachelors degree in Science is preferredExperience: Freshers are welcome (graduates), HSC candidates should have at least 6 months relevant experience Language-wise Hiring Breakdown (Total: 15)Hindi/English: 3 agentsTamil: 8 agentsMalayalam: 2 agentsKannada: 2 agents Languages RequiredExcellent reading, writing & speaking skills in the assigned language and basic to intermediate English and Hindi Key ResponsibilitiesHandle inbound and outbound calls regarding medical test inquiriesProvide accurate information about tests, packages, and proceduresAssist customers in scheduling and confirming diagnostic appointmentsMaintain and update call logs and appointment details in CRM/scheduling systemFollow-up with customers to ensure appointment attendance and feedbackUphold confidentiality and data protection protocols in line with healthcare regulations Shift Timings & Work ScheduleShifts available:9:00AM 6:00PM10:00AM 7:00PM11:00AM 8:00PMWeekly Off: 1 rotational day off per week CompensationSalary: Up to 16,000 per month (in-hand)Incentives: Performance-based incentives may apply Why Join Metropolis Healthcare?Join one of India's most trusted diagnostic lab chains, with over 115 labs and 1,500+ collection centers nationwide (in.linkedin.com)Work in a customer-facing role with real purpose in the healthcare spaceFlexible shift structure and rotational off-day policyOpportunity for career growth and role expansion within the organization Application DetailsImmediate joiners preferredInterview scheduling will begin soon share candidate profiles promptlyPositions allocated per language requirement apply for appropriate slots
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Higher Secondary Freshers For Customer Support Executive

Cars 24x7

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Malad West Mumbai
Customer Relationship Customer Care Customer Support Customer Handling Chat Support Good Communication Skills Cold Calling Telephone Handling Customer Service
Handle incoming and outgoing calls with customers.Respond to WhatsApp / CRM chats and maintain proper communication.Share service details, offers, and resolve customer queries politely.Update customer information in CRM.Follow up with leads and assist in booking appointments.Coordinate with workshop team for smooth operations.
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Jobs by Popular Location

Sales Support Executive Jobs For 12th Pass Freshers

NPM Recruitment

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Malad West Mumbai
Customer Care Good Communication Customer Relationship Sales Process
Linguistic Sales Executive & Customer Support****Company:** CALL2CONNECT Pvt Ltd**Location:** Malad (West), Mumbai **Job Type:** Full-Time Work from Office **Working Days:** Monday to Saturday **Timings:** 9:30 AM 6:30 PM **Experience:** Fresher to 1 year **Education:** Minimum 12th Pass **Role Overview**We are seeking dynamic and multilingual professionals to join our customer engagement team. As a Linguistic Sales Executive & Customer Support representative, you will be the voice of CALL2CONNECThandling inbound and outbound calls, resolving customer queries, and promoting services with empathy and clarity across diverse linguistic groups.**Must-Know Languages**Candidates **must be fluent in at least some of the following languages**:- Kannada - Tamil - Telugu - Malayalam - Gujarati - Punjabi - Hindi - Marathi - Bengali - English (basic proficiency preferred)**Key Responsibilities**- Handle customer queries via inbound and outbound calls - Promote company services and assist in product selection - Resolve complaints and ensure customer satisfaction - Maintain accurate records in CRM systems - Meet daily targets for calls and conversions - Coordinate with internal departments for issue resolution *Skills Required*- Excellent verbal communication in selected regional languages - Strong listening and problem-solving abilities - Basic computer knowledge (CRM familiarity is a plus) - Ability to multitask and manage time efficiently - Customer-centric attitude with persuasive skills *Salary & Benefits*- **Salary Range:** 15,000 20,000/month (based on experience and language proficiency) - **Incentives:** Performance-based bonuses - **Perks:** PF, training programs, career growth opportunities **Who Can Apply**- Freshers and experienced candidates - All genders welcome - Candidates passionate about customer service and multilingual communication
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Customer Service Representative (Freshers) Mumbai

Talentino

  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Internal Communication English Language
Job Title: Customer Service Executive International BPOLocation: Malad (Work from Office)Shifts: 24/7 Rotational ShiftsJob Description:We are hiring Customer Service Executives for an International BPO process based in Malad. The role involves handling customer queries, providing assistance, and ensuring excellent customer satisfaction over calls/emails/chat (as per process requirement).Key Responsibilities:Handle inbound/outbound customer queries efficiently.Provide accurate information and resolve issues promptly.Maintain professionalism and quality in communication.Ensure customer satisfaction and follow company guidelines.Requirements:Qualification: Minimum HSC (12th pass) and above.Excellent verbal and written communication skills in English.Willingness to work in 24/7 rotational shifts.Freshers & experienced candidates both can apply.Benefits:Attractive salary package with incentives.Career growth opportunities in an international environment.Training provided by the company.
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Customer Service Representative Jobs For Higher Secondary Freshers

Jobsure Hr

Communication
We are seeking enthusiastic and dependable Customer Support Representatives to provide excellent service to our customers. The role involves handling customer inquiries, resolving issues, and maintaining customer satisfaction across various communication channels. This position is available for both day and night shifts to ensure 24/7 support coverage.Key Responsibilities:1. Customer Interaction & Issue ResolutionRespond promptly and professionally to customer inquiries via phone, email, chat, or social media.Handle and resolve product/service issues, complaints, or concerns with empathy and accuracy.Document all interactions clearly in the CRM system.2. Problem SolvingDiagnose and troubleshoot basic technical issues.Escalate complex or unresolved issues to the appropriate department or tier.Follow up with customers to ensure complete resolution.3. Product KnowledgeMaintain up-to-date knowledge of company products, services, policies, and promotions.Provide accurate information and guidance based on customer needs.4. Shift-Specific ResponsibilitiesDay Shift:Handle higher volumes of incoming calls and real-time interactions.Collaborate closely with other departments such as Sales, Technical Support, and Billing during standard business hours.Participate in team meetings, trainings, and daily briefings.Night Shift:Provide continuous support during off-peak hours, ensuring global customer coverage.Monitor and respond to incoming tickets and after-hours inquiries.Handle emergencies or urgent escalations with minimal supervision.Perform quality checks and update knowledge base documentation as needed.Qualifications:High school diploma or equivalent; associates or bachelors degree preferred.Prior experience in a customer support role is a plus.Strong verbal and written communication skills.Ability to work independently and under pressure.Proficient in using customer service software, CRM tools, and ticketing systems.
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Higher Secondary Freshers For Customer Service Representative

Globiva

  • Fresher
  • 4.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Customer Support Inbound Outbound Sales Outbound Calling Customer Service Good Communication English Language Inbound Voice Process Inbound Process Voice Process
Opening for TeleSales ExecutiveMinimum 6 Months ExperienceLocation: Malad WestSalary: *up to 26k inhand & CTC up t0 30k+ incentivesFixed Shift Timing: 10 am to 7 pmSunday Fixed Week OffSalary Date: 1st of every Month
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Customer Support Representative

Keni Infosystem and Solutions

  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Malad West Mumbai
Voice Process Customer Support Outbound Calling Inbound Process Customer Service Inbound Good Communication Gujarati Punjabi English Language Outbound Sales Customer Calling Inbound Voice Process
Require candidates for customer service associate/telesales executiveCandidate should be able to fluently speak Punjabi or Bengali or Assamese or GujaratiHindi language is must with above languagesGood in Excel and report makingFlexible Shift timing :- 8am to 8pm. 9 Hrs completionWorking days 61 Rotational week offJob Type: Full-timePay: 15,000.00 - 25,000.00 per month in Hand
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Customer Care Executive - Malad West Mumbai

Level 3 Human Resources

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Malad West Mumbai
English to Handle Customer Queries Customer Relationship International BPO
Company name concentrix salary starts from 15000 to 33k + incentives shifts: Us shifts as well as day we have drop facilities r available in night shifts
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Urgent Requirement For Customer Service Associate

Transformcx India

Customer Handeling Customer Service Customer Care BPO Domestic Process Voice Process Blended Process Chat and Email Process Inbound Outbound Voice Process Customer Care Cons Customer Guidance BPO Operations Domestic BPO Non Voice Process BPO Non Voic
This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.
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Customer Service Associate

witbloom training and placement

BPO Customer Handling Customer Care International Voice Inbound Voice Process Domestic BPO Problem Solving Customer Relationship International BPO Non Voice Process Chat Support S Sales
Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266
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Customer Service Executive (Full Time)

Mindsarray Technologies Pvt. Ltd

  • 0 - 6 yrs
  • Malad West Mumbai
Customer Relationship Customer Care Customer Service Customer Support
Job profile : Inbound/outbound customer serviceemail + chat processWork from officeshift timing : Day shift1 Rotational week offJob location : Malad west
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Customer Service Associate

Right Resources

Communication Skills
We have hirings for international BPO's you have to handle calls and solve the queries of customers.
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Customer Services Executive

Corporate Hub Consultancy

Good Communication Skills Customer Service Customer Care Inbound Voice Process Complaint Handling Voice Support
Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603
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Opening For Customer Service Representative

Conviction HR

Customer Relationship Outbound Calling Inbound Customer Calling Inbound Voice Process Inbound Process Outbound Sales
We have have openings with Multinational BPOS & Reputed BanksCustomer Service, Email, Chat, Sales, Inbund & OutboundFreshers and Experienced can applySalary 15000 to 50000/-pm. + IncentivesLocation across mumbaiNeed fluent verbal english
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