21

Customer Care Executive Fresher Jobs in Malad West

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Online For Customer Support Executive Jobs (Freshers)

Conviction HR

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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Customer Support Executive/ IT Support

Tech Turmeric IT Services

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Malad West Mumbai
SLA Timelines IT Support Advance Excel Problem Resolution Basic Knowledge Of SQL L1 Technical Support Engineer L2 Support Engineer Servicenow Jira Freshdesk Zendesk
Customer Support Executive: ( fresher-2 yrs)Job Title: Customer Support ExecutiveExperience Required: Fresher or 1 Year aboveDepartment: IT / Technical SupportEmployment Type: Full-timeJob SummaryWe are seeking an Customer Support Executive with strong problem-solving skills and good communication abilities. The candidate will be responsible for handling technical queries, troubleshooting issues, and supporting users by using data tools such as SQL and Advanced Excel.Key ResponsibilitiesProvide Level 1 / Level 2 IT support to users via call, email, and ticketing systemsTroubleshoot hardware, software, network, and application-related issuesHandle and resolve IT support tickets within SLA timelinesUse basic SQL queries to fetch, verify, and analyze system or user dataCreate and maintain reports using Advanced Excel (Pivot Tables, Lookups, formulas)Assist users with system access, password resets, and application issuesCoordinate with higher-level technical teams for unresolved issuesDocument issues, solutions, and troubleshooting steps clearlyEnsure professional and clear communication with end users in EnglishRequired Skills & QualificationsBasic experience in IT Support / Technical SupportGood English communication skills (spoken & written)Basic knowledge of SQL (SELECT, WHERE, simple JOINs)knowledge of Advanced MS ExcelUnderstanding of Windows OS, basic networking, and applicationsAbility to handle multiple tickets and prioritize tasksCustomer-focused and solution-oriented mindsetPreferred Skills (Optional)Experience with ticketing tools (ServiceNow, Jira, Freshdesk, Zendesk)Knowledge of Active Directory or user access managementBasic understanding of ITIL processesResumes can be shared to mittal@techturmeric.comImmediate joiner n residing in western line will be highly preferred for interview
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Higher Secondary Freshers For Customer Support Executive

Cars 24x7

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Malad West Mumbai
Customer Relationship Customer Care Customer Support Customer Handling Chat Support Good Communication Skills Cold Calling Telephone Handling Customer Service
Handle incoming and outgoing calls with customers.Respond to WhatsApp / CRM chats and maintain proper communication.Share service details, offers, and resolve customer queries politely.Update customer information in CRM.Follow up with leads and assist in booking appointments.Coordinate with workshop team for smooth operations.
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Customer Care Executive - Malad West Mumbai

Level 3 Human Resources

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Malad West Mumbai
English to Handle Customer Queries Customer Relationship International BPO
Company name concentrix salary starts from 15000 to 33k + incentives shifts: Us shifts as well as day we have drop facilities r available in night shifts
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Jobs by Related Category

Customer Service Executive (Full Time)

Mindsarray Technologies Pvt. Ltd

  • 0 - 6 yrs
  • Malad West Mumbai
Customer Relationship Customer Care Customer Service Customer Support
Job profile : Inbound/outbound customer serviceemail + chat processWork from officeshift timing : Day shift1 Rotational week offJob location : Malad west
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Customer Services Executive

Corporate Hub Consultancy

Good Communication Skills Customer Service Customer Care Inbound Voice Process Complaint Handling Voice Support
Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603
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Customer Support Executive (full Time)

cyitechsearch

Customer Care Voice Process International BPO Customer Communication Call Center
Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male
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Opening For Customer Service Executive

Noble Services

  • 0 - 1 yrs
  • Malad West Mumbai
Customer Associate Customer Response Executive Customer Service Executive
Looking for customer service Executive.Must be fluent in english.Urgent requirement for Malyalam & Bengali executive.Inbound & Outbound process(No Sales/marketing/target).Pure Customer service.
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Jobs by Popular Location

Customer Care Executive

Nley Consaltants

Customer Service Customer Care Sales Executive
*Job Title:* Customer Service Representative*Description:*Help customers with questions, solve issues, and make sure they're happy. Great communication skills needed. Join us in providing top-notch service!
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Hiring For Customer Service Associate

Red Hibiscus Info Solution

BPO Operations Inbound Process Customer Service Representative Customer Care Executive Email Support Chat Support Customer Service Associate
To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off
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Customer Support Executive (Full Time)

Cyitechsearch

Calling Telecommunication Telecaller Customer Support Executive Work From Home
Hiring for 90 Customer Support Executive Jobs in Mumbai,Thane West,Ambernath West, Mumbai,Juinagar, Navi Mumbai,Malad West, Mumbai,Bhayander, Mumbai,Kalyan,Thane,Bhiwandi Thane,calling,Telecommunication,Telecaller, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, BHM, B.Pharma, B.Sc, B.Tech/B.E, LLB, MBBS, BVSC with Good knowledge in calling,Telecommunication,Telecaller etc.
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Opening For Customer Care Executive

Kreya

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Malad West Mumbai
Customer Care Customer Support Customer Management Customer Communication
Urgent hiring for FIS (Fidelity National Information Services)Handle customer queries and resolve issues. Work from Office*FinTech Process *US Voice Process *24/7 ShiftsWeek Offs: Any 2 rotational Salary: 27k take homeWho can apply? HSC + 6 months exp Grad fresherApplicant must have excellent communication skills in English (Written and Verbal) Interview rounds: HR Amcat - Svar 65 Typing Ops
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Looking For Customer Service Executive

Netstar Infotech

Good Communication Customer Service Work From Home
YBCS ( YES BANK CUSTOMER SERVICE )Graduation Compulsory Freshers/ Experience are good to goo...Rotational weekoff .Day Rotational timings .Inhand 15k to 22k + Incentives Location - Thane
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Customer Service Executive

Sequel HR

English BPO Customer Service
Hiring For Voice ProcessImmediate JoiningNeed Excellent CommunicationHSC/Graduate Fresher AcceptedSalary Range : 18K - 45K
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Customer Service Executive

Goldmedal Electricals Pvt Ltd

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Malad West Mumbai
Written & Verbal Communication Customer Service
Assist with ensuring a high level of customer satisfaction by driving quality through issue engagement, follow-up, escalation and resolution by channeling requests to the appropriate resources in a timely fashion.Maintain management awareness of high-impact customer and partner issues and communicate needs as appropriate for additional consideration and attentionDocument all interactions in the CRM, according to department guidelines.Assist with the coordination of technical and non-technical resources within technical support and across departments to develop issues resolution action plans to the benefit of customers and partnersAct as customers and partners primary point of contact for escalation of acute support delivery experience concernsMaintain regular communication with assigned customers and partners.Comply with all corporate and departmental privacy and data security policies and practices.Able to learn technology, particularly as it relates to identifying customers needsMotivated to help othersAble to thrive in a fast paced environmentHighly organized and experienced at successfully multitasking and prioritizing while remaining detail orientedDemonstrated ability to use sound judgment and appropriately escalate issues for guidanceCollaborative skills, applied successfully within a team as well as with other areasDemonstrated critical thinking and problem solving skillsWritten and verbal communication skills.Compulsory Language: English, Hindi.Additionally Preferred Language : Bengali, Tamil, Kannada.
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Customer Service Executive

Netstar Infotech

Good Communication Customer Service
we are looking for Customer Service Executive. Location - Thane , Ghansoli , Airoli, Malad
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Customer Service Executive

Epicentre

Motivational Speaker Team Coordinator Customer Service Executive Work From Home
sales/inbound/outboundvoice/chat/semi voice/blended
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Customer Care Executive

Stunning Seven Global Services Pvt. Ltd.

Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
Industry : Call Centre / Bpo / Kpofunction : Ites / Bpo / Kpo / Lpo / Customer Service / Operationsexperience : 0 - 1 Yrs.salary : (Monthly) Inr 14000 - 21000 Inhand + PF + Other location(s) of Job : qualification : Any graduate gender Preference : Allhiring for : Own Companycontact Person - Heenavery Simple Processon the Spot Offer Letterno Any Target No Sales
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Customs Executive

Noble Services

Customer Care Executive Customer Support BPO Telecaller
Should be fluent in english.Goof command over english Written & VerballyOther Lanaguages are also welcomed:Marathi,Odia,Malyaalam.
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Telecalling Sales Executive

Infinity Smart Service

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Malad West Mumbai
Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Sales Executive
Excellent communication skills. Creative thinking skills. Sales experience, providing trading ideas The patience and ability to engage customers in conversation. Good sales ability
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Customer Support Executive

Noble Services

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Malad West Mumbai
Customer Care Customer Support CSE
Requirements--Candidate should be fluent in English and Hindi.-Should be smart, disciplined and have empathizing skills and should be able to work under pressure as it is an emergency process-Should have basic knowledge of MS Excel, and open for rotational shifts-One week off will be provided.Job Description--Blended process (Inbound, Email, Chat)-Providing Ambulance service to customers for shifting patients.-24*7 process.
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