Customer Care Fresher Jobs in Coimbatore

We are looking for a Customer Support Associate (HINDI) to join our team in Koundampalayam, Coimbatore. This part-time role is perfect for candidates with 0 to 1 year of experience and requires a minimum of 12th-grade education.In this position, you will handle inbound customer calls, addressing inquiries and providing assistance in Hindi. You will be responsible for registering customer complaints, coordinating with service engineers, and following up on service requests to ensure timely resolution. Additionally, you will maintain service records to track customer interactions and outcomes effectively.To succeed in this role, you should have excellent communication skills in Hindi, along with the ability to empathize with customers and troubleshoot basic issues. Patience and problem-solving abilities are essential, as you will be interacting with diverse customer queries. Familiarity with computer systems and proficiency in basic software will aid in maintaining records efficiently.The work location is from the office in Koundampalayam, and you should be prepared to work during assigned hours, including any required shifts. We expect candidates to be reliable, adaptable, and focused on providing excellent customer service. If you are passionate about helping others and willing to learn, this is a great opportunity for you.

As a Cabin Crew member based in Coimbatore, you will play a crucial role in ensuring the safety and comfort of passengers during their flight experiences. This is a full-time position, and we welcome applicants with varying levels of experience, from fresh graduates to those with up to six years of experience. A minimum education requirement is passing the 10th grade.Key Responsibilities:- Ensuring Passenger Safety: You will familiarize yourself with safety equipment and procedures, preparing yourself to assist in emergencies and ensuring that passengers follow safety protocols.- Delivering Excellent Customer Service: Your role includes providing attentive and friendly service to all passengers, catering to their needs and ensuring a pleasant experience throughout the journey.- Conducting Pre-Flight Checks: Before each flight, you will inspect cabins and emergency equipment to confirm everything is in order for safe and efficient operation.- Serving Food and Beverages: You will manage in-flight service by distributing meals and drinks according to company standards while maintaining a welcoming atmosphere.- Assisting Passengers: Youll help passengers with boarding, disembarking, and finding their seats, ensuring they feel comfortable and accommodated during the flight.Required Skills and Expectations:Successful candidates should demonstrate strong communication skills to interact effectively with passengers and coworkers. A friendly and approachable demeanor is essential for creating a positive cabin environment. You should be able to work well under pressure and be attentive to detail, as maintaining safety and comfort is your top priority. Flexibility in work hours and a commitment to teamwork will also be important in this role.

We are seeking a dedicated Airport Passenger Service Executive for our Coimbatore location. This full-time position is ideal for individuals eager to provide excellent customer service in an airport environment. We welcome candidates with varying levels of experience, from freshers to those with up to six years of relevant work experience. A minimum education level of 10th pass is required.Key Responsibilities:- Customer Assistance: Greet and assist passengers with their inquiries, ensuring a friendly and welcoming environment at all times.- Check-In Services: Manage the check-in process for passengers, helping them with ticketing and luggage requirements to ensure a smooth departure experience.- Flight Information: Provide timely updates regarding flight schedules, delays, and boarding procedures, keeping passengers informed and at ease.- Issue Resolution: Address and resolve passenger issues and complaints calmly and professionally, striving to enhance their travel experience.- Collaboration: Work closely with other airport staff and departments to ensure seamless passenger services, maintaining effective communication at all times.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with passengers and team members.- A customer-oriented attitude, with a commitment to providing high-quality service and resolving issues promptly.- Good organizational skills to manage multiple tasks and prioritize effectively during busy periods.- Ability to work in a fast-paced environment and adapt to changing situations with a positive outlook.- Team player mentality, as well as the capability to work independently when necessary.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

Airport job vacancies are available for both male and female candidates.Ground Staff, Air Ticketing, Supervisor, Helper, Air craft , Cabin Crew.Limited vacancies are available for airport jobs Contact

As an Airport Staff member in Coimbatore, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, baggage handling, and ensure they have the necessary documents ready for travel.- Information Desk Support: Provide accurate information to travelers regarding flights, boarding times, and airport services, ensuring they feel informed and comfortable.- Security Checks: Assist in conducting security checks and ensuring compliance with safety regulations for all passengers and their belongings.- Coordination with Airlines: Work closely with airline representatives to coordinate flight schedules, gate assignments, and manage boarding processes effectively.- Cleansing and Maintenance: Ensure the airport environment remains clean and well-maintained by monitoring facilities, reporting issues, and supporting maintenance staff as needed.- Emergency Response: Be prepared to respond to emergencies or unexpected situations, assisting in evacuations or incidents as required.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education and can have up to 6 years of experience in customer service roles. Strong communication skills, both verbal and written, are essential for clear interactions with passengers and staff. A friendly and approachable demeanor is crucial for providing excellent customer service. Additionally, candidates must be reliable, have a good understanding of safety protocols, and be able to work as part of a team. Flexibility in working hours is important as airports operate 24/7.

Urgent Hiring For Air TicketingInterview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location CoimbatoreWork Experience - Fresher and 3 Years

We are looking for dedicated Ground Staff to join our team in Coimbatore. This is a full-time position suitable for individuals with 0 to 6 years of experience and a minimum education level of 12th pass.Key Responsibilities:- Customer Service: Engage with passengers at the airport, assisting with boarding and luggage handling to ensure a pleasant travel experience.- Check-in Assistance: Help passengers with check-in procedures, including printing boarding passes and verifying travel documents.- Luggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the correct destination.- Safety Procedures: Follow safety protocols and regulations while performing duties, ensuring a secure environment for both passengers and staff.- Communication: Interact with airport teams and passengers, conveying information about flight schedules and gate changes effectively.- Problem Solving: Address and resolve passenger inquiries or concerns quickly and professionally to maintain high customer satisfaction levels.Required Skills and Expectations:Candidates must have excellent communication skills, both verbal and written, to interact well with passengers and colleagues. A friendly and approachable demeanor is essential for customer service roles. Basic computer skills are required to assist with check-in tasks efficiently. Additionally, candidates should be able to work in a fast-paced environment and handle multiple tasks effectively. Punctuality, teamwork, and a professional appearance are crucial aspects expected from all Ground Staff members.

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher: