Support Technician Job Vacancies in Coimbatore

We're Hiring - IT Support Engineer Are you passionate about solving technical issues and helping users stay productive?Infolexus Solutions is looking for a dedicated IT Support Engineer to join our growing team and provide reliable technical support.

We are looking for a Customer Care Executive to provide excellent service to our customers while working from home. This role is important for maintaining customer satisfaction and resolving issues efficiently.Key Responsibilities:- Responding to Customer Inquiries: You will answer questions and provide information to customers through phone, email, or chat, ensuring clear communication.- Handling Complaints: When customers have issues, you will assist in resolving them swiftly and effectively, ensuring a positive experience.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions.- Maintaining Records: Accurate documentation of customer interactions and feedback will be required to enhance service quality and identify trends.- Coordinating with Teams: You will work closely with other departments to resolve issues and improve our service processes.Required Skills and Expectations:- Communication Skills: You should possess excellent verbal and written skills to convey information clearly and empathetically.- Problem-Solving Abilities: The ability to think critically and find suitable solutions to customer issues is essential.- Technical Proficiency: Familiarity with computers and basic software applications is expected to assist customers and manage records.- Customer Focus: A strong desire to help customers and develop positive relationships is crucial for this role.- Team Player: You should be able to collaborate effectively with others to achieve common goals, even while working remotely. Freshers are encouraged to apply, and training will be provided to help you excel in this role.

Job Description - Customer Support Executive (B2C)Position: Customer Support Executive (B2C)Company: AVM LabsLocation: CoimbatoreEmployment Type: Full-TimeExperience: Fresher / Up to 1 YearAbout the RoleAVM Labs is looking for a customer-focused and enthusiastic Customer Support Executive to handle customer interactions across GCC regions. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring a positive customer experience through effective communication and timely follow-ups.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chat support.Respond to customer queries and provide accurate information about AVM Labs' diagnostic services.Resolve customer complaints professionally and ensure timely follow-up.Maintain a high level of customer satisfaction through quality service.Coordinate with internal departments to resolve customer issues efficiently.Record all customer interactions, complaints, and follow-up activities in the ERP/CRM system.Monitor pending requests and ensure timely closure.Maintain service quality standards and achieve customer support KPIs.Build positive relationships with customers by providing prompt and courteous support.Assist customers with appointment scheduling, service requests, and report-related queries.Required QualificationsBachelor's Degree in any discipline.Freshers or candidates with up to 1 year of experience in Customer Support, Customer Service, BPO, Call Centre, or Client Relationship roles.Experience in the healthcare or diagnostic industry will be an added advantage.Required SkillsCustomer ServiceCustomer Relationship ManagementCall HandlingEmail & Chat SupportComplaint ResolutionERP/CRM ManagementMS Excel, Word & PowerPointProfessional Email CommunicationActive ListeningExcellent Communication SkillsProblem-SolvingTime ManagementMultitaskingAttention to DetailTeamworkAdaptabilityCustomer-Focused ApproachPreferred Candidate ProfileExcellent verbal and written communication in English.Ability to communicate professionally with customers.Strong interpersonal and relationship-building skills.Ability to work in a fast-paced environment.Positive attitude with a willingness to learn.Good organizational and follow-up skills.Why Join AVM Labs?Opportunity to work with a growing healthcare diagnostics organization.Professional learning and career development.Exposure to international customer support (GCC region).Supportive and collaborative work environment.

A production engineer should know circuit board assembling, soldering, wiring, testing, packaging, and designs, optimizes, and oversees production workflows to transform raw materials into finished goods safely and efficiently

We are looking for a dedicated Customer Care Executive to join our team in Coimbatore. This full-time, work-from-home position is ideal for freshers with a passion for helping customers. As a Customer Care Executive, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include:- Responding to Customer Inquiries: You will answer questions from customers via phone, email, or chat, ensuring they receive accurate information and assistance.- Resolving Issues: When customers face problems, you will help identify the issue and offer appropriate solutions, following company guidelines to address their concerns.- Processing Orders: You will assist customers with placing orders, tracking shipments, and managing returns or exchanges, maintaining a smooth transaction process.- Maintaining Records: Documenting all customer interactions and feedback is essential. You will input this information into our system to help improve our services.The ideal candidate will possess strong communication skills, both verbal and written, to effectively relay information. Patience and empathy are crucial for understanding customer needs. Basic computer skills are expected for navigating our systems and responding promptly to inquiries. A proactive attitude and a commitment to providing excellent service will ensure your success in this role.

We are looking for a Desktop Support Engineer to join our team in Coimbatore Bypass, Coimbatore. The ideal candidate will have 1 to 7 years of experience, and an educational background in I.T.I. This role requires a male candidate and involves working from our office.As a Desktop Support Engineer, you will be responsible for providing technical support to our employees. Key responsibilities include diagnosing and fixing hardware and software issues. This involves troubleshooting problems with desktop computers, printers, and other peripherals to ensure they operate smoothly. You will also be tasked with installing and configuring new systems. This means setting up computers with the necessary software and tools that employees need for their work. Another important part of the role is maintaining inventory of IT assets. You will keep track of equipment and assist in managing software licenses to ensure compliance and availability.To succeed in this role, you should have strong problem-solving skills and knowledge of operating systems and applications. Proficiency in network configurations and security protocols is essential. Additionally, good communication skills are important as you will interact with employees to understand their technical issues. We expect the candidate to be proactive, detail-oriented, and able to work independently while also being part of a team. A commitment to providing excellent customer service is crucial for this position.

ResponsibilitiesPerform preventive, predictive, and breakdown maintenance on VMC, CNC turning centers, and related machinesTroubleshoot and repair mechanical, electrical, hydraulic, and pneumatic issuesDiagnose faults in servo drives, spindle drives, motors, encoders, limit switches, and sensorsWork on CNC controllers such as Fanuc / Siemens / Mitsubishi Ensure machine geometry, alignment, backlash, and accuracy are within limitsMaintain coolant systems, lubrication systems, ATC, tool magazines, and chip conveyorsAnalyze recurring breakdowns and implement root cause analysis (RCA) and corrective actionsPlan and execute annual maintenance schedules and maintain maintenance recordsCoordinate with production teams to minimize downtimeManage spare parts inventory and recommend critical sparesSupport machine installation, commissioning, and relocation activities

We are seeking a proactive and technically skilled IT Technical Support Engineer to provide first-level and second-level technical support for hardware, software, and network-related issues. The ideal candidate will ensure smooth IT operations and deliver excellent user support across the organization.Key ResponsibilitiesProvide technical support for desktops, laptops, printers, and peripheralsTroubleshoot hardware, software, and operating system issuesInstall, configure, and maintain Windows / Linux / macOS systemsDiagnose and resolve network issues (LAN, WAN, Wi-Fi, VPN)Handle ticketing systems and maintain issue resolution documentationSupport email systems (Outlook, Gmail, Office 365)Assist with software installations, upgrades, and patch managementEscalate unresolved issues to higher-level support teams when requiredEnsure data security, backups, and antivirus updatesProvide user training and guidance on IT systems and best practicesRequired Skills & QualificationsDiploma / Bachelors degree in Computer Science, IT, or related fieldStrong knowledge of Windows OS, basic Linux commands, and system administrationUnderstanding of networking concepts (TCP/IP, DNS, DHCP)Experience with ticketing tools (ServiceNow, Freshdesk, Jira preferred)Knowledge of hardware troubleshooting and IT asset managementStrong communication and customer service skillsContact Person: Rakesh HRContact Number: +91 9003745749Experience: 0 - 4+ YearsLocation: CoimbatoreTimings: 09.30 AM - 06.30 PM

Automobile Industry Supervisor - immediately Location:Coimbatore, GKR Nagar ChinniyampalayamExperience Required:Minimum 1 to 3 years of experience in automobile workshop supervision or related rolesJob Summary:We are looking for a skilled and responsible Automobile Supervisor to oversee daily workshop operations for premium vehicles. The ideal candidate should possess strong technical knowledge, team management skills, and the ability to ensure timely and high-quality service delivery.Key Responsibilities:Supervise daily activities of technicians, painters, tinkerers, and polishing staffEnsure all service and repair work meets quality standards and timelinesManage job allocation, workflow, and manpower planningMaintain workshop discipline, safety, and cleanlinessConduct quality checks and final inspection before vehicle deliveryCoordinate with customers and management on job status and requirementsMonitor tools, materials, and inventory usageTrain and mentor junior staff and techniciansRequired Skills:Strong technical knowledge of automobile repair and service processesAbility to lead and motivate a teamGood communication and coordination skillsBasic computer knowledge for job card and record maintenanceCustomer-handling experience preferredWorking Hours:9:00 AM 7:00 PMSalary Range:20,000 35,000 per month (based on experience and performance)Benefits:Opportunity to work with premium and luxury vehiclesContact:8220799923

It Support Executive Required

We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.

Thatha Patti Elders Foundation is a leading and premium Elder Care Service Center based in Coimbatore. We are committed to providing professional home care and nursing care services for elders across major cities in Tamil Nadu. Join our team to make a meaningful impact in elder care services.Job Summary:We are looking for enthusiastic and dedicated Female Telecallers to join our growing team. As a Telecaller, you will be responsible for reaching out to potential customers, explaining our services, and converting inquiries into service opportunities.Responsibilities:Make outgoing calls to prospective clients and explain our elder care services.Handle customer inquiries efficiently and professionally.Follow up with clients for service coordination and feedback.Maintain and update client database on a regular basis.Achieve daily/weekly/monthly call and sales targets.Coordinate with field teams for service delivery when required.Key Skills Required:Good communication and interpersonal skills (Tamil fluency preferred).Positive attitude with customer-centric approach.Ability to work independently and as part of a team.Basic knowledge of MS Office (optional but preferred).Qualifications:Education: Any Degree / Diploma (No specific educational background required if communication skills are strong).Experience: Fresher or Experienced candidates can apply.Gender: Female candidates only.Salary & Benefits:Basic Salary: Starting from 12,000 per monthIncentives: Attractive performance-based incentivesAccommodation & Food: Free for candidates opting for stayGrowth: Opportunities for career growth and promotion within the organization

.To ensure a superior customer experience by providing excellent support, resolving issues, and achieving customer satisfaction. Obtaining referrals from existing customers based on the quality of service provided. Conduct market research, outreach, and lead generation activities to attract new customers and increase the customer base. Coordinate with customers to ensure timely payments, addressing any payment-related queries and ensuring prompt resolution of any issues. Work closely with vendors to confirm the accuracy of TDS (Tax Deducted at Source) deductions, ensuring compliance Work closely with internal teams, including sales and finance, to ensure seamless service delivery and customer satisfaction.

must have 2 wheeler with driving license

Job Description: Candidate must be very excellent on Tamil & Hindi Communication Basic understanding and knowledge in Electrical and Electronic Must be highly knowledge in PC Good communication prefers Should be able to work in Office (work from office)

We are Looking for Customer Service Coordinator. Dynamic, Ready to Learn, Adopt, Handle all Situation, Capable to Handle Office& Earn are Welcome .,

Designation: Customer Support ExecutiveLocation :Vadakovai ,CoimbatoreMandatory Skill :Kannada(To Speak)Job Description:Handle many inbound and outbound calls to customers of the Service center and retail Identify the needs of customers, resolve issues, and provide solutions. Ensure you follow the customer service script provided by the company for uniformity. Maintain good customer relations and be customer-centric