Hiring Freshers || BPO Executive

We are seeking a dedicated BPO Executive to join our team in Coimbatore. This role is ideal for candidates with 0 to 2 years of experience who are enthusiastic about providing excellent customer service.

Key Responsibilities:

1. Customer Support: You will assist customers by answering their queries and resolving issues through phone, email, or chat. Providing clear and helpful responses is essential for customer satisfaction.

2. Data Entry: You will be responsible for maintaining and updating customer records in our database. Attention to detail is important to ensure accuracy and organization.

3. Follow-Up: You will track customer interactions and follow up to ensure their needs are met. This involves maintaining ongoing communication to build strong customer relationships.

4. Team Collaboration: You will work closely with team members and management to improve service quality. Sharing feedback and suggestions is vital for continuous improvement.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess strong communication skills in English and regional languages. A basic understanding of computers is necessary for data entry tasks. You should be a quick learner, adaptable, and able to work in a fast-paced environment. A positive attitude and the ability to handle customer complaints calmly will greatly contribute to your success in this role. Overall, we expect a commitment to delivering outstanding service and a willingness to learn and grow within the company.

• Experience

  0 - 2 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Overtime Pay, PF, Health Insurance, ESI

• Face Interview Location

  RS.PURAM Coimbatore