118

Customer Care 12th Pass Experience Jobs in Bangalore

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Hiring For Store Incharge

Gaamio Ventures Pvt Ltd

  • 1 - 4 yrs
  • 3.3 Lac/Yr
  • Mahadevapura Bangalore
Customer Care Fabric Store Incharge Clothes Laundry Customer Handling Good Communication Billing
As a Store Incharge, you will oversee all store operations, ensuring smooth workflow and exceptional customer service. The ideal candidate should have 1 to 4 years of experience and be a male with a minimum qualification of 12th pass.You will be responsible for handling customers, managing billing processes, and resolving customer queries. Your role will also involve overseeing store operations, which includes maintaining inventory and managing sales and order processes. You should be able to schedule pickups and deliveries efficiently to enhance customer satisfaction.Good communication skills are essential in this role, as you will be interacting with customers regularly. Proficiency in both English and Hindi is required to cater to a diverse clientele. Additionally, knowledge of laundry store operations will be beneficial in managing the specific requirements of the store.The position is full-time and requires you to work from the office in Mahadevapura, Bangalore. The typical work schedule will be discussed during the interview and will involve a standard working week.Candidates should possess strong organizational skills and the ability to multitask effectively in a fast-paced environment. An understanding of sales and order management processes, along with customer handling experience, will be key to your success in this role.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Bangalore
Customer Relationship Customer Handling Customer Management Rotational Shift Rotational Off Two Way Cab
We are seeking a Customer Representative in Bangalore to enhance our customer service team. The ideal candidate will have 1 to 2 years of experience and should have completed their 12th grade.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers in person to address inquiries and resolve issues effectively and courteously.n n2. Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information to customers.n n3. Issue Resolution: Handle customer complaints and provide solutions that meet their needs while adhering to company policies.n n4. Documentation: Accurately record customer interactions and feedback to support service improvements.nn5. Team Collaboration: Work closely with team members to ensure a seamless experience for customers and improve overall service delivery.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication skills, both verbal and written. Being patient and empathetic while dealing with customers is essential. A proactive problem-solver who can handle challenging situations with professionalism will succeed in this role. We expect the candidate to be a quick learner, adaptable to changing needs, and capable of working effectively in a team environment. A willingness to learn and grow within the company is important for long-term success.
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  • 1 - 7 yrs
  • 4.3 Lac/Yr
  • TC Palya Road Bangalore
Tele Marketing Customer Support
We are looking for a dedicated Customer Support Specialist to join our team in TC Palya Road, Bangalore. The ideal candidate will have experience in providing excellent customer service and will be responsible for ensuring customer satisfaction.Key Responsibilities:1. Customer Interaction: Communicate with customers via phone, email, or chat to understand their needs and address any inquiries or issues they might have.2. Problem Resolution: Identify problems faced by customers and provide effective solutions in a timely manner. This may involve coordinating with other departments.3. Order Management: Assist customers in placing orders, tracking shipments, and answering questions related to products or services.4. Feedback Handling: Gather customer feedback and report it to the management to help improve products and services.5. Documentation: Maintain accurate records of customer interactions and transactions to ensure complete follow-up and issue resolution.Required Skills and Expectations:The ideal candidate should have strong communication skills and the ability to work well with others in a team environment. Attention to detail and a customer-oriented mindset are essential. Candidates should be proficient in basic computer skills and have the ability to learn new software quickly. We require a female candidate with 1 to 7 years of experience in customer support or service. A minimum educational qualification of 12th grade is necessary. Candidates must be willing to work from the office in a full-time capacity.
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Koramangala Bangalore
Sales Billing Cross Selling Cash Handling Store Handling Customer Handling Store Operations
Position Available:Retail Store ManagerAreas of Impact: Retail Experience & SaleCTC-3,36,000Variable: Performance based Incentive: 4000/monthWork timings:Morning Shift - 11AM to 8PMEvening Shift - 2PM to 11 PM *Working on weekends and public holidays*Weekly off: 1 off between Monday to ThursdayRole:We are looking for:Build strong rapport with the customers, assisting customers with questions & needs. Executing in a quick and efficient manner. Upselling, cross-selling of other activities, beverages, and second games, memberships, Provide professional and extra care to the players. Making sure the team is adhering to SOPs in all aspects Responsible for complete unit equipment and maintenance Responsible for meeting Target of the unit Responsible for making sure team is hitting their targetsTraining new hires Staffing, Mentoring skills End of shift: Cash and bank validations Billing,validation of different modes of payments.Team Monthly reviews Vendor Management On-the-job performing any unit requirements. Checklist Management: Opening and closing checklist. Inventory Management Escalations on complaints of players and escalate to seniors when required.Manage events and bookings as needed. Safeguard gaming equipment.# Graduate# 1 year experience as a Team Lead# Excellent negotiation skill
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  • 2 yrs
  • 1.5 Lac/Yr
  • HBR Layout Bangalore
Good Communication Basic Computer Skills English Telegu
Responsibilities:* Manage customer relationships* Maintain accurate records* Meet revenue targets* Contact delinquent customers* Implement collection strategiesInterested Candidates can share there update resume on
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Kadubeesanahalli Bangalore
Customer Management Customer Relationship
Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395
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  • 1 - 5 yrs
  • 8.0 Lac/Yr
  • Bangalore
Alcohol Regulations Bar Maintenance Beverage Knowledge Drink Preparation Cocktail Recipes Bar Operations Bar Equipment Time Management Customer Service Cash Handling Menu Development Ordering Supplies Team Leadership Quality Control Upselling Mixology Inventory Management Communication Skills Staff Training Problem Solving
We are looking for a skilled Head Bartender to lead our bar team in Bangalore. The ideal candidate should have a passion for mixology and an ability to create a welcoming atmosphere for our guests.Key Responsibilities:- Manage Bar Operations: Oversee daily bar operations, ensuring efficiency and maintaining a high standard in service and cleanliness.- Create Cocktails: Design and prepare a diverse menu of cocktails, ensuring exceptional taste and presentation to delight customers.- Train Staff: Educate and train bartenders on drink preparation, customer service, and health and safety standards to enhance team performance.- Maintain Stock Levels: Monitor inventory levels and coordinate with suppliers to ensure the bar is always stocked with necessary ingredients and supplies.- Engage with Customers: Build relationships with guests, take special requests, and create a memorable drinking experience that encourages repeat visits.- Handle Payments: Process customer transactions accurately and manage cash handling responsibly to ensure financial integrity.- Implement Health Standards: Ensure compliance with health and safety regulations in all aspects of bar operations.Required Skills and Expectations:Candidates should have 1 to 5 years of bartending experience and a strong grasp of cocktail preparation techniques. A minimum of a 10th-grade education is required. The ability to lead a team, strong communication skills, and a friendly attitude toward guests are essential. Candidates should be knowledgeable about drink recipes, cocktail garnishing, and bar equipment. Lastly, the role requires a commitment to delivering exceptional customer service and a passion for creating great experiences for our patrons.
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  • 1 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Lead Generation Customer Relationship Customer Care Outbound Calling Customer Handling Patient Relationship Call Center Sales Lead Generation
We are looking for a dedicated Customer Care Executive to join our team in Bangalore. The ideal candidate will have 1 to 6 years of experience in customer service and a passion for helping people. This full-time role requires you to work from our office.Key Responsibilities:- Handle Customer Inquiries: Respond to customer calls and messages, providing accurate information and resolving issues in a friendly manner.- Assist with Product Information: Help customers understand our products and services, guiding them to make informed choices.- Process Orders and Returns: Manage customer orders, ensuring timely delivery and handling returns or exchanges efficiently.- Maintain Customer Records: Update customer information in our database to keep records accurate and current.- Escalate Issues: Identify complex problems and escalate them to the appropriate department for swift resolution.Required Skills and Expectations:- Strong communication skills are essential, enabling you to convey information clearly and listen to customer needs.- Problem-solving abilities to address customer concerns effectively and find suitable solutions.- Basic computer skills for managing customer records and using customer service software.- A positive attitude and patience when dealing with various customer situations.- Team player mentality to collaborate with colleagues and enhance customer experience.- Flexibility to adapt to changing customer needs and working conditions.We seek an individual who is eager to learn and grow within the customer service field while making a difference in customer satisfaction.
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  • 1 yrs
  • 3.0 Lac/Yr
  • Bangalore
Customer Care Outbound Voice Process
Hi Folks!JBM Groups is hiring for banking processCandidate should be good in English + Hindi , Tamil , KannadaQualification : Graduates /Undergraduates can applyGrab this opportunity to work with for Banking process and E-commerceRequired Candidate profileFreshers and Experience are eligibleInterested can Call to below Number.Shilpa - 6363318544
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  • 1 - 3 yrs
  • HSR Layout Bangalore
Customer Relationship Customer Handling Customer Communication Customer Service Customer Care
Job Opening: Customer Service Representative - Traya Voice ProcessCompany: Radical Minds Technologies Pvt. Ltd.Location: HSR Layout, Bengaluru (Work from Office)
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Bangalore
Customer Relationship Customer Support Customer Handling
We are hiring Customer Support Executives for inbound & outbound calling roles in Bangalore! Location: Koramangala 5th Block, Bangalore Role: Customer Support Executive Languages Required: Kannada + Hindi or Telugu + Hindi English (mandatory)
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Bangalore
Proficiency in English Customer Management
We are looking for a dedicated Customer Care Agent to join our team in Bangalore. The ideal candidate will have experience in customer support and a passion for helping others. Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering queries about products, services, and order status, ensuring they receive accurate and helpful information.- Resolve Customer Issues: Identify and resolve customer complaints effectively, demonstrating problem-solving skills to ensure a positive customer experience.- Maintain Customer Records: Keep detailed records of customer interactions and transactions in our database to ensure all information is up to date and accessible.- Communicate with Other Departments: Collaborate with other teams effectively to ensure customer needs are met and to provide feedback on common issues.- Follow Up with Customers: Reach out to customers post-interaction to ensure their issues were resolved satisfactorily, fostering relationships and customer loyalty.Required Skills and Expectations:Candidates should have a minimum of 1 year of experience in a customer service role. A high school diploma (12th pass) is required. Excellent communication skills in English, both spoken and written, are essential. Candidates must possess strong interpersonal skills and a friendly attitude to connect with customers effectively. Proficiency with computers and basic software applications is necessary to manage customer information efficiently. A problem-solving mindset and the ability to work in a fast-paced environment will help you succeed in this role.
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  • 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Bangalore
Time Management Customer Service Leadership Team Management Safety Procedures
Housekeeping Supervisor (Female) job for apartment, Timing 09:00 am to 05:00 pm, weekly offs 4nos, 18500+ salary. Team Leadership: Supervising and training housekeeping staff, creating staff shifts/schedules, and enforcing company policies, including attendance.Quality Inspection: Conducting regular inspections of guest rooms and public areas to ensure compliance with sanitization and cleanliness standards.
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  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Bangalore
Retail Sales Customer Handling Sales Jewellery B2c Sales
Retail Sales Executive (Retail Jewellery Brand)Locations: BangaloreSalary: 30k-40k inhand (Depending upon the relevant experience and interview)Role Overview: The Sales Executive will be responsible for engaging with potential and existing customers, understanding their requirements, and guiding them through the process of selecting and purchasing lab-grown diamond jewellery in the retail store. The role demands excellent communication skills, product understanding, and a customer-first approach.Roles & Responsibilities: Deliver a premium customer experience by understanding customer needs and recommending suitable jewellery/productsDrive in-store sales and consistently achieve monthly and quarterly sales targetsBuild long-term relationships with customers to encourage repeat business and referralsMaintain in-depth knowledge of product range, designs, pricing, and ongoing offersAssist customers with product selection, billing, and post-purchase supportEnsure visual merchandising standards are followed as per brand guidelinesSupport inventory management, stock checks, and coordination with store operationsMentor junior sales staff when required and lead by example on the shop floorRequired Skills & Qualifications:Minimum 1-2+ years of experience in retail sales (Jewellery / luxury retail preferred)Strong communication and interpersonal skillsFlexibility to work weekends and peak retail hours
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Kadubeesanahalli Bangalore
Customer Service Customer Support Customer Care
Job Title: Customer Support Executive - Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands - Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process :HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)
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  • 1 - 3 yrs
  • 7.0 Lac/Yr
  • Bangalore
Customer Care Associate International Voice Process Good Communication Skills International BPO
We are looking for a Customer Service Associate in Bangalore, India, to join our team. The ideal candidate will have 1 to 3 years of experience in customer service and a minimum education level of 12th pass. This is a full-time role that requires working from the office.Key Responsibilities:- Assisting Customers: You will handle customer inquiries through various channels like phone, email, and chat, ensuring timely and accurate responses to their questions and concerns.- Problem Solving: You will work to resolve customer issues effectively, using your critical thinking skills to provide solutions and ensure customer satisfaction.- Product Knowledge: You will need to learn about our products and services. This knowledge will help you assist customers better and provide them with relevant information.- Documentation: You will be responsible for maintaining a record of customer interactions and transactions, ensuring that all information is accurate and up-to-date.- Team Collaboration: You will work closely with other team members to share insights and improve service quality, contributing to a positive team environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to listen actively. A good understanding of customer service principles is important. You should be patient, friendly, and able to work under pressure. Proficiency in using computers and basic software applications is essential. A willingness to learn and adapt is highly valued.Contact person : Call/WhatsAppAzeem 7829443372
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  • 1 - 7 yrs
  • 4.8 Lac/Yr
  • Bangalore
Customer Service International BPO BPO Customer Relationship Proficiency in English
Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com
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Looking For Inside Sales Executive

Revonextsoft Technologies Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Outbound Calling Lead Generation Problem Solving Marketing Retail Sales Cold Calling Pressure Handling Customer Communication Direct Sales Inside Sales Negotiation Skills Corporate Sales
As an Inside Sales Executive, you will play a crucial role in driving sales and nurturing client relationships. Your primary focus will be to connect with potential customers and help them choose the right products or services offered by our company.Key Responsibilities:- Lead Generation: Identify and pursue new sales opportunities through various channels like calls, emails, and social media to expand the customer base.- Customer Engagement: Interact with potential and existing customers to understand their needs, build rapport, and provide product information that meets those needs.- Sales Presentations: Prepare and deliver presentations that demonstrate the value of our products or services to customers, helping them make informed decisions.- Follow-Up: Regularly follow up with prospects and leads to ensure they have all necessary information and to address any questions or concerns.- Sales Reporting: Maintain accurate records of sales activities and customer interactions using CRM tools, which helps in tracking progress and forecasting sales.- Team Collaboration: Work closely with the marketing and sales team to align on strategies and share insights about customer preferences and market trends.To be successful in this role, you should have 1-3 years of experience in sales or a related field. A minimum of 12th-grade education is required. Strong communication and interpersonal skills are essential, along with the ability to work independently and as part of a team. A proactive attitude, along with good organizational skills, will help you thrive in a fast-paced environment. Familiarity with CRM software will be a plus.
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  • 1 - 2 yrs
  • Bangalore
Inbound Calling Outbound Calling International Voice Process BPO Voice International Sales Customer Care International BPO Voice Process Good Communication Skills Customer Support US Process US Shift
We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.Key Responsibilities:- Customer Assistance: Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- Issue Resolution: Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- Product Knowledge: Stay informed about our products and services to provide accurate information and recommendations to customers.- Team Collaboration: Work with colleagues to improve service processes and share feedback that can enhance customer support.- Data Entry: Manage and update customer records and interactions in the company database to ensure accurate service tracking.Required Skills and Expectations:The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.
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  • 2 yrs
  • 3.0 Lac/Yr
  • Bangalore
Customer Loving Beverage Associate Milk Shakes Protein Shakes Mocktails Food Beverage Service
We are looking for passionate staff to join our cafe Take beverages orders and prepare as per customer requestMaintain cleanliness and hygiene Support all beverages preparation ( coffee , squash , milk shakes , mocktails ).Create a welcoming environment for our guest.Manage daily supplies
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