Face-to-Face For Customer Service Associate Jobs (Freshers)

We are looking for a dedicated Customer Care Associate to join our team in Azadpur, Delhi. This entry-level position is perfect for individuals eager to gain experience in customer service and assist customers in resolving their queries.

Key Responsibilities:

1. **Customer Support**: Respond to customer inquiries via phone, email, or in person, providing accurate information about products and services.

2. **Issue Resolution**: Assist customers in resolving complaints and issues efficiently, ensuring customer satisfaction.

3. **Documentation**: Maintain records of customer interactions and transactions for future reference and analysis.

4. **Team Collaboration**: Work closely with other team members to improve processes and enhance the overall customer experience.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess a strong desire to help others. Good communication skills, both verbal and written, are essential for clearly understanding and addressing customer needs. A positive attitude and a willingness to learn are important for thriving in a fast-paced environment. While prior experience is not mandatory, having a customer-oriented mindset will greatly benefit the role. Additionally, basic computer skills are needed to navigate customer management systems effectively. The ideal candidate should be punctual, reliable, and ready to work from the office, contributing positively to our team and the customer experience. Its a sales process.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  OFFICE NO 203, 2ND FLOOR,NITIKA TOWER 2 AZADPUR