Call Center Fresher Jobs in Navi Mumbai

As a Customer Care Executive, you will be the voice of the company, assisting customers with their inquiries and providing them with exceptional service. This role is open to fresh graduates who have completed their 12th grade and is a full-time work-from-home position based in Navi Mumbai.Key Responsibilities:- **Customer Support:** Assist customers via phone, email, or chat, answering their questions and resolving issues with a friendly approach.- **Product Knowledge:** Gain understanding of our products and services to effectively communicate features and benefits to customers.- **Issue Resolution:** Identify customer problems and provide solutions promptly, ensuring customer satisfaction and retention.- **Feedback Collection:** Gather customer feedback and suggestions, reporting them to improve service quality and customer satisfaction.Required Skills and Expectations:Candidates must possess excellent written and verbal communication skills. A patient and empathetic attitude when dealing with customers is essential. Strong problem-solving abilities are expected to tackle a variety of inquiries efficiently. Proficiency in using computers and handling multiple tasks simultaneously is also required. Freshers are welcome, so enthusiasm to learn and a positive attitude are important for success in this role. A willingness to adapt to new processes and technology is essential, as is the ability to work independently in a remote environment.

We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.

We are looking for a motivated Telecalling Executive to join our team in Navi Mumbai. In this role, you will be responsible for engaging with potential customers, offering our products, and helping to generate leads. This position is perfect for individuals looking to start their career in sales and customer service.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential clients to inform them about our products and services, and encourage them to make purchases.- **Handle Customer Inquiries:** Respond to customer questions and concerns effectively to ensure a good customer experience.- **Maintain Call Records:** Keep detailed records of calls made, customer interactions, and any follow-up actions to help track progress and improve services.- **Follow Scripts:** Adhere to company scripts to deliver consistent messaging while engaging customers, ensuring critical information is communicated effectively.- **Generate Leads:** Identify and qualify new sales leads based on outgoing calls, which will contribute to the companys growth.**Required Skills and Expectations:**- **Strong Communication Skills:** Must be able to speak clearly and persuasively over the phone to effectively convey information.- **Basic Computer Skills:** Familiarity with using computers and handling databases to record and analyze information.- **Adaptability:** Ability to adjust to different customer personalities and responses.- **Team Player Attitude:** Willingness to collaborate with team members and contribute to a positive work environment.- **Willingness to Learn:** Open to receiving feedback and enhancing your skills to improve performance. This role is suitable for candidates with 0 to 1 year of experience who are eager to develop their career in telemarketing and sales.

Job Title: Telecaller - Real Estate Company: MAHAMUM DEVELOPERS PRIVATE LIMITEDLocation: Ulwe, Sector 19, Navi MumbaiJob Summary:We are looking for a dynamic and result-oriented Telecaller to join our real estate team. The candidate will be responsible for generating leads, following up with potential clients, and achieving sales targets through outbound and inbound calls.Key Responsibilities:Lead Generation:Make outbound calls to potential customers from provided data and generate leads for property sales.Client Interaction:Explain property details, pricing, location benefits, and project highlights to customers clearly.Follow-Up:Maintain regular follow-ups with interested clients and convert leads into site visits or bookings.Target Achievement:Achieve daily, weekly, and monthly call and conversion targets as assigned by the management.Database Management:Maintain accurate records of calls, leads, and customer interactions in CRM or Excel.Coordination:Coordinate with the sales team for site visits and closures.Skills Required:Good communication skills (Hindi, English; Marathi is a plus)Strong convincing and negotiation skillsBasic knowledge of real estate industry preferredAbility to handle rejection and work under pressureTarget-driven and self-motivated

We are hiring Telesales Executive for Ghansoli/Mahape location.Salary: 18,000 - 20,000 per monthJob Type: Full-timeResponsibilities:* Make outbound calls to potential customers* Explain services and generate leads* Maintain call records and follow-ups* Achieve daily targetsRequirements:* Good communication skills* Basic computer knowledge* Fresher and experienced both can applyLocation: Ghansoli / Mahape, Navi MumbaiDay Shift Work from Office

FRANKFINN INSTITUTE OF AIR HOSTESS TRAININGPosition: Tele Counsellor Education ProcessFrankfinn Institute is inviting applications for Tele Counsellor role for its education counselling process. Candidates with good communication skills and interest in student interaction are encouraged to apply.Location: [Branch Location]Qualification: 12th Pass / GraduateLanguages: Hindi, Basic English, MarathiExperience: Fresher & ExperiencedSalary: 16,000 21,100 + IncentivesShift: Day ShiftJoining: ImmediateKey Responsibilities: Call prospective students and explain courses Handle admission enquiries and follow-ups Generate walk-ins for counselling Maintain call records and updates

Role Overview:We are seeking a motivated and customer-focused individual to join our Customer Support team. The role involves handling inbound customer queries related to in-warranty and out-of-warranty services, exception handling, and providing timely resolutions through voice and non-voice channels. This is a process-driven role requiring strong communication, empathy, and problem-solving skills.Key Responsibilities:Handle customer inquiries via phone, email, and other platforms in a timely, professional, and accurate manner.Manage queries related to in-warranty, out-of-warranty, and exception scenarios.Accurately log all interactions in the internal CRM or designated system.Consistently meet individual KPIs, including quality, response time, and customer satisfaction.Adhere to internal customer service processes and compliance standards.Work collaboratively with internal teams to resolve customer issues when required.Key Competencies:Excellent communication skills in: English, Hindi, Telugu, Tamil.Strong customer-centric attitude and ability to handle challenging situations calmly.Basic technical understanding to explain and troubleshoot general product/service issues.Attention to detail and accuracy in data entry and reporting.Eligibility Criteria:Education: Higher Secondary (12th Pass) and above.Experience: Minimum 6 months in customer service or BPO/call center.Work Hours: 9-hour rotational shifts, including weekends (week-offs on rotation).Additional Info: We need Hin/Eng, Tamil, Telegu and Kannada

We are looking for a female Telesales Executive to join our team in Sanpada, Navi Mumbai. As a Telesales Executive, your key responsibilities will include making outbound calls to potential customers, explaining products and services, and closing sales over the phone. You will need to have excellent communication skills, a friendly and persuasive manner, and be able to handle rejection professionally. A 10th pass qualification is required for this role. Freshers are welcome to apply for this full-time position where you will be working from office.

Responsibilities:Make outbound calls to customers/leadsExplain services and handle customer queriesFollow up with interested customersMaintain basic call records and reportsAchieve daily/weekly calling targetsEligibility Criteria:Minimum 12th Pass / Graduate (Freshers welcome)Good communication skills in Hindi & Marathi(Basic English preferred)Comfortable with phone callingBasic knowledge of mobile/computer usageMale/Female candidates both can apply

As a Tele Marketing Executive, your primary responsibility will be to make outbound calls to potential customers to generate leads and promote the company's products or services. You must have excellent convincing power to persuade customers effectively. The role involves working from the office in Sanpada, Navi Mumbai. This position requires a minimum of 10th pass education and is open to female candidates with 0-2 years of experience in telecalling or sales. Good communication skills and the ability to handle rejection professionally are essential for this role. Your goal will be to drive sales and contribute to the company's growth through effective outbound calling strategies.

About Flint InfotechFlint Infotech is a growing technology company delivering SaaS solutions and custom software development services to businesses across industries. We specialize in building scalable, secure, and business-focused digital solutions that help organizations grow and optimize operations.What We OfferWe provide end-to-end custom software development, SaaS products, web & mobile applications, cloud solutions, and enterprise systems, tailored to meet specific business needs.Sales OpportunityWe are looking for an experienced IT / SaaS Sales Professional who can help us expand our client base by identifying prospects, generating leads, pitching our software solutions, and closing deals.Why Work With UsHigh-quality, in-demand IT & SaaS offeringsFlexible remote / part-time engagementAttractive commission-based earnings with growth potentialLong-term collaboration opportunity with a growing tech companyIdeal CandidateSomeone who understands software sales, can confidently communicate value to clients, and is motivated to grow with us.

As a Customer Care Executive in Ghansoli, Navi Mumbai, you will be responsible for providing excellent customer service through outbound calling in English and Hindi. You will be working in a call center environment, addressing customer queries and resolving issues promptly and efficiently. Ideal candidates will have good communication skills in English and Hindi, the ability to handle outbound calling effectively, and a strong customer care orientation. This full-time position requires a 12th pass qualification and is based in an office setting.

*We-re Hiring* !Business development assistant Location: Nerul, Navi MumbaiAbout Ideaworks Integrated Pvt. Ltd.A Premium event production company with in-house Audio, Video & LED Eall setups - working with top 5-star hotels and corporates.Role Snapshot* Our requirements are pretty simple -Basic social media promotions & content postingAssist the Director with client communication & meetingsPreparing proposals, presentations & event coordinationWhat You Need* Good communication skillsBasic knowledge of social media & CanvaOrganized, proactive & eager to learnQualification* Any graduate (Marketing / Mass Media / Event Mgmt preferred)To Apply* :Email: ideaworksintegrated@gmail.comCall: 95117 32804

We're looking for a motivated Sales Executive to promote and sell our range of spray can products to customers across various industries. You'll be responsible for building relationships, identifying new business opportunities, and driving sales growth.- Excellent English speaking and communication skills (fluency is a must)- Ability to travel extensively (states and cities)- Self-motivated and target-driven

Receiving call, Answering call, Answering queries, introduce and promote the company services.Accurately record details of calls, including customer feedback and follow-up requirements, in the system.

You will be responsible for providing excellent customer service through outbound calling, addressing customer queries, resolving issues, and communicating effectively. As a Customer Service Executive, you will handle customer interactions professionally and efficiently in a call center environment. The role requires strong communication skills, patience, and the ability to handle customer concerns with empathy and accuracy. Candidates must be 12th pass with a positive attitude towards customer care. This is a full-time position based in Navi Mumbai, with the requirement to work from the office.

- Conduct outbound calls to potential customers: As a Telecalling Executive, you will be responsible for making outbound calls to potential customers to introduce them to products or services offered by the company.- Handle customer inquiries: You will need to effectively address customer inquiries and provide relevant information about the products or services, ensuring customer satisfaction.- Use persuasive techniques: Utilize your convincing power and negotiation skills to persuade customers to purchase the products or services being offered.- Generate sales leads: Identify and generate potential sales leads through cold calling and tele marketing techniques, contributing to the overall sales goals of the company.- Maintain call records: Keep detailed records of each call made, including customer information, feedback, and any follow-up actions required for future reference.Skills and Expectations:- Good communication skills: Ability to effectively communicate with customers over the phone, conveying information clearly and professionally.- Strong persuasion skills: Capable of convincing customers and overcoming objections to close sales deals.- Proactive attitude: Take initiative in making outbound calls, generating leads, and following up with customers to drive sales.- Ability to work under pressure: Handle multiple calls and inquiries simultaneously in a fast-paced environment, maintaining composure and professionalism. - Basic computer skills: Proficiency in using computer systems to record call details, access customer information, and manage leads effectively.

We are looking for a Telesales Executive to join our team in Sanpada, Navi Mumbai. As a Telesales Executive, your key responsibilities will include contacting potential customers over the phone, explaining products or services, closing sales deals, and maintaining customer satisfaction. You will need good communication skills, persuasive abilities, and a positive attitude to succeed in this role. Prior sales experience is not required, making it an excellent opportunity for freshers to kickstart their career in sales. If you are a female with a 10th pass education and are looking for a full-time job based in an office setting, this role is perfect for you.

* Job Role:*- Initiate outbound calls to prospective students and provide detailed information about Frankfinn career-oriented courses.- Understand student interests and guide them to attend free career counselling sessions at Frankfinn institutes.- Maintain consistent follow-ups with students to track their visit status and encourage participation.- Communicate fluently in English, Hindi and Marathi to ensure clarity and engagement across diverse student profiles.- Accurately document call outcomes and update student records in the system.- Build rapport with students to foster trust and enhance the overall counselling experience.- Meet daily and weekly call targets while maintaining high standards of professionalism and empathy.