Telemarketing Job Vacancies in Navi Mumbai

We are looking for a motivated and friendly Telecaller Staff member to join our team in Ghansoli, Navi Mumbai. The ideal candidate will help connect with clients, providing them with information and assistance while ensuring a positive experience.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers, introduce our products or services, and engage them in conversation to understand their needs.2. **Providing Information**: Answer questions from callers clearly and effectively, ensuring they receive the information they need about our offerings.3. **Handling Queries**: Address any concerns or issues raised by clients and provide suitable solutions to enhance their satisfaction.4. **Maintaining Records**: Keep accurate records of calls made, issues discussed, and customer feedback to help the team track performance and improve services.5. **Achieving Targets**: Work towards weekly and monthly call targets, promoting a sense of achievement and contributing to team success.Required Skills and Expectations:Candidates should have completed their 12th grade and display excellent verbal communication skills. A friendly and approachable demeanor is essential, as you will be interacting with various customers. Basic computer knowledge is important for record keeping. We encourage candidates with 0 to 3 years of experience, especially those eager to learn and grow in a professional environment. A positive attitude and strong listening skills are highly valued, as they will help in building rapport with clients. Female candidates are preferred for this position.

1. Client Acquisition:Identify and target potential clients, including corporates & multinational companies 2. Relationship Management:a)Build and maintain strong, long-lasting relationships with clients to ensure companies satisfaction and retention.b)Act as a trusted person to clients, providing insights, recommendations, and solutions to optimize their recruitment strategies.3. Consultative Sales Strategy Development:a)Develop and execute strategic sales plans to achieve revenue targets and expand R-CAD Eng p.ltd client data- base.b)Develop an in-depth understanding of the clients business and their needs and propose customized solutions.c)Collaborate with internal teams to tailor solutions that meet clients' specific engineering service requirements and address industry challenges.4. Product Knowledge and Demonstration:a)Stay updated on R-CAD ENG services products, features, and pricing plans.b)Conduct product demonstrations and presentations to showcase the benefits and value proposition of R-CAD offerings to clients.5. Market Research and Analysis:a)Conduct market research to identify industry trends, competitive landscape, and emerging opportunities.b)Analyze clients feedback and market insights to identify areas for product improvement and innovation.6. Negotiation and Contract Management:A)Negotiate pricing, terms, and contracts with clients to secure profitable and sustainable business agreements.b)Ensure timely and accurate contract execution, working closely with internal legal and finance teams.7. Sales Performance Tracking and Reporting:Monitor sales pipeline, activity metrics, and revenue performance against targets.Prepare and present.

* Identify opportunities, produce leads and book appointments for the sales force with the emphasis onhigh quality leads. Generate quotes.Develop creative pitches and propositions aimed at specific industry sectors Proactively follow up leads generated. Use of initiative to identify and follow up opportunities with companies who are not already on thedatabase Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place togenerate new business Work closely with the marketing team to achieve sales objectives.Negotiate commercial terms within set guidelines Attend monthly meetings with the Sr. Sales manager to update information and discuss any issues Liaise effectively with all departments Contribute to the team performance by sharing and implementing Best Practise Ideas.