Call Center Fresher Jobs in Pune

We are looking for enthusiastic and target-oriented individuals for the role of Business Development Executive (BDE) to handle lead generation, client coordination, and sales support in the real estate industry. Roles & Responsibilities As a Business Development Executive, your key responsibilities will include: Understanding client requirements and suggesting suitable property options Coordinating and conducting client meetings and property site visits Explaining project details, pricing, offers, and investment opportunities to clients Maintaining regular follow-ups with prospective clients Converting leads into successful sales opportunities Achieving assigned sales targets and contributing to overall team goals Maintaining daily reports, client records, and activity updates Building and maintaining strong client relationships

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- **Responding to Customer Queries**: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- **Troubleshooting Issues**: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- **Maintaining Customer Records**: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- **Providing Feedback**: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- **Participating in Training**: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

We are seeking a dedicated Telecalling Executive to join our team in Bhosari. The ideal candidate will be a female with a passion for communication and customer service. This is a full-time position requiring the selected individual to work from the office.**Key Responsibilities:**- **Making Outbound Calls:** Contact potential clients and customers to promote our products or services, ensuring a professional and friendly approach.- **Providing Information:** Clearly explain the features and benefits of our offerings to help customers understand how they can meet their needs.- **Handling Customer Queries:** Address any inquiries or concerns that customers may have, providing accurate and timely responses to enhance their experience.- **Data Entry and Record Keeping:** Maintain accurate records of calls made, customer interactions, and feedback to track progress and facilitate follow-ups.- **Achieving Targets:** Meet daily or weekly call and sales targets as set by the management to contribute to the overall success of the team.**Required Skills and Expectations:**- **Excellent Communication Skills:** The ability to speak clearly and confidently, with a good command of the language.- **Customer-Oriented Approach:** A friendly and polite demeanor with a genuine interest in helping customers.- **Basic Computer Skills:** Familiarity with using computers and handling customer databases for effective data management.- **Time Management:** An aptitude for managing tasks efficiently and adhering to call schedules.- **Team Player:** Ability to collaborate effectively with colleagues and contribute positively to the team environment.Candidates with 0 to 1 year of experience and a 12th-grade education are encouraged to apply.

We are seeking a motivated Customer Relationship Executive to join our dynamic team in Pune. In this role, you will be the primary point of contact for customers, ensuring their needs are met and expectations exceeded.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels including phone, email, and in-person to address their queries and provide assistance.2. **Problem Resolution**: Listen to customer concerns and resolve issues promptly to maintain satisfaction and loyalty.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions to ensure a seamless experience for all clients.4. **Feedback Collection**: Gather customer feedback to understand their experiences and suggest improvements to enhance our services.5. **Collaboration**: Work closely with other departments to streamline processes and improve the overall customer experience.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass, with 0 to 2 years of experience in a customer-focused role. Strong communication skills, both verbal and written, are essential for effective engagement with customers. The ideal candidate is empathetic, patient, and possesses strong problem-solving abilities. A keen attention to detail and the ability to manage multiple tasks efficiently are also important. The successful candidate will demonstrate a positive attitude and a desire to learn, adapting to feedback and diverse customer needs. This is a full-time position requiring you to work from the office.

We are looking for a Tele Marketing Manager to join our team in Kalewadi Phata. This position is full-time and requires a dedicated individual who is passionate about sales and customer service. The ideal candidate will have strong communication skills, be self-motivated, and eager to learn.**Key Responsibilities:**- **Lead Generation:** Identify potential customers by researching and reaching out to prospects through calls and follow-ups to promote our products and services.- **Customer Engagement:** Build and maintain relationships with customers by understanding their needs and answering their queries effectively.- **Sales Target Achievement:** Work towards achieving sales goals by promoting our offerings, explaining the benefits, and persuading customers to make purchases.- **Market Research:** Gather insights about customer preferences and market trends to help refine our marketing strategies.- **Reporting:** Maintain accurate records of customer interactions, sales activities, and feedback for performance analysis and improvement.**Required Skills and Expectations:**- Excellent verbal communication skills are essential for effective customer interaction and engagement.- A positive attitude and enthusiasm towards learning and adapting to sales techniques.- Basic computer skills for data entry and maintaining records are necessary.- Strong organizational skills to manage multiple customer interactions efficiently.- Ability to work both independently and as part of a team in a fast-paced environment.A minimum educational requirement of 12th grade is needed, and this role is suitable for candidates with little to no prior experience in sales or telemarketing.

We are seeking a motivated and detail-oriented Collection Executive to join our team in Pune. The ideal candidate will be responsible for managing collections and ensuring timely payments from customers. This is a full-time, office-based position suitable for individuals with minimal experience.**Key Responsibilities:**- **Contact Customers:** Reach out to customers via phone and email to remind them of outstanding payments, ensuring clear communication about their account status.- **Maintain Records:** Keep accurate and organized records of all collection activities and customer interactions for efficient tracking and reporting.- **Resolve Queries:** Address customer inquiries and concerns related to their bills or payment issues, providing excellent customer service while guiding them towards resolution.- **Follow-Up:** Regularly follow up with customers who have overdue accounts to encourage timely payment and maintain positive relationships.- **Report Findings:** Prepare and submit reports to the management team detailing collection activities, outstanding amounts, and any issues faced during the collection process.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to effectively interact with customers. Basic analytical skills are necessary to assess payment patterns and issues. Attention to detail is crucial for maintaining record accuracy. A good understanding of customer service principles will help in managing relationships effectively. The role also requires a high level of motivation and the ability to work independently while adhering to deadlines. Proficiency in using computer systems and basic software applications is expected, along with a willingness to learn and adapt to new tools.

We are looking for a dedicated Telecalling Executive to join our team in Maharshi Nagar, Pune. The ideal candidate will be responsible for making outbound calls to potential clients and providing excellent customer service to help achieve sales targets.Key Responsibilities:1. **Outbound Calling**: You will contact prospective customers to inform them about our products and services while understanding their needs and preferences.2. **Lead Generation**: You will identify and qualify leads, ensuring that potential clients are aware of our offerings and how they can benefit from them.3. **Customer Engagement**: You will actively listen to customer inquiries, resolve issues, and provide accurate information, ensuring a positive experience for every caller.4. **Data Entry**: Accurately record customer interactions and maintain detailed records in our database for future reference.5. **Follow-Up**: You will follow up with leads and customers on a regular basis, reminding them of our services and converting interest into sales.Required Skills and Expectations:We are looking for female candidates with excellent communication skills and a friendly demeanor. A minimum education level of 10th pass is required. Candidates should be comfortable working in an office environment and maintaining a positive attitude while handling repetitive tasks. Being detail-oriented and organized is crucial, along with the ability to learn quickly about our products and services. Flexibility and teamwork will also be key to succeed in this role. Freshers and applicants with up to six years of experience are welcome to apply.

We are hiring a Telecaller with strong communication skills and confidence in handling client conversations. The role includes calling potential clients, explaining services, following up on leads, and scheduling appointments.Friendly & professional work environmentFreshers & experienced candidates can applyLanguage Fluency: Must be highly proficient in English and Marathi. The ability to speak Hindi is a significant advantage.

We are looking for a dedicated Tele Caller to join our team in Pune. This role requires making outgoing calls to customers to promote services and gather information. The ideal candidate will have a friendly personality and a strong desire to help others.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to potential and existing customers to inform them about our services, answer their questions, and address any concerns they may have.- **Gather Customer Information:** Collect feedback and details from customers to help improve our services and understand market needs.- **Maintain Call Records:** Keep accurate logs of calls made, customer interactions, and any follow-up actions required to ensure streamlined communication and management.- **Achieve Sales Targets:** Work towards meeting or exceeding assigned sales goals by effectively promoting products and services to customers.- **Provide Excellent Customer Service:** Ensure a positive experience for the customers by being courteous, professional, and attentive to their needs during calls.**Required Skills and Expectations:**- Strong communication skills are essential to articulate ideas clearly and effectively to customers.- A pleasant and positive attitude is necessary to engage with customers and build rapport.- Ability to work in a structured environment, following guidelines for calls and maintaining compliance with policies.- Basic computer skills are needed to navigate call systems and record customer interactions accurately.- A willingness to learn and adapt is important for keeping up with product knowledge and industry trends.- Previous experience in a customer service or sales role is preferred but not required. Freshers are also encouraged to apply.

We are looking for a motivated Telesales Executive to join our team in Wakad. This role is open to female candidates and is ideal for those with 0 to 2 years of experience. As a Telesales Executive, you will play a crucial role in connecting with potential customers and promoting our products or services.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to introduce our offerings and generate interest.- **Engage Customers:** Actively listen to customer needs and answer their questions to help them understand the benefits of our products.- **Achieve Sales Targets:** Work towards individual and team sales goals by effectively converting leads into sales.- **Maintain Customer Records:** Keep detailed records of customer interactions and update our database accurately.- **Provide Feedback:** Share insights and feedback from customers to help improve our sales strategies and product offerings.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills, both verbal and written, to effectively engage with customers. Strong persuasive abilities are essential to sell products and close deals successfully. A friendly and patient attitude is crucial, as you will be dealing with a variety of customer personalities. Basic computer skills for data entry and record-keeping are necessary. Candidates should be comfortable working in an office environment and willing to learn and adapt in a fast-paced sales environment. A positive mindset and resilience are key to overcoming challenges in telesales.

Key Responsibilities:* Make outbound & handle inbound calls* Explain products & generate leads* Follow up with customers regularly* Maintain call records & database* Coordinate with sales & support teams* Handle customer queries professionally Required Skills:* Good communication & convincing skills* Basic computer knowledge* Confidence & positive attitude* Customer handling ability* Target-oriented approach Benefits:* Incentives* Growth opportunities* Training & support* Professional work environment

As a Pre Sales Executive located in Wakad, Pune, you will play a crucial role in supporting the sales team in attracting and retaining customers. This entry-level position is perfect for those looking to start their career in sales and customer engagement.Key Responsibilities:1. **Customer Interaction:** You will engage with potential clients to understand their needs and present appropriate solutions. Building rapport is essential for fostering strong relationships.2. **Presentations and Demos:** You will prepare and deliver product demonstrations to showcase our offerings. This involves highlighting features and benefits that meet customer requirements.3. **Market Research:** You will conduct research on current market trends and competitor products. This knowledge will help you answer customer inquiries and provide valuable insights to the sales team.4. **Documentation Support:** You will assist in preparing proposals, quotations, and other sales-related documents, ensuring that they are clear, accurate, and tailored to customer needs.Required Skills and Expectations:We expect you to have strong communication skills, both written and verbal, to effectively interact with clients and colleagues. Attention to detail is crucial when preparing documents and presentations. You should be eager to learn and adaptable to different customer situations. A positive attitude and a willingness to work as part of a team will help you succeed in this role. Basic computer proficiency and familiarity with sales tools will also be beneficial as you support the sales process.

Provide comprehensive administrative and operational support to the sales team to ensure efficient execution of sales activities.Maintain, update, and manage CRM systems with accurate client data, sales pipelines, follow-ups, and transaction records.Monitor and track sales performance metrics, prepare periodic reports, and present insights to management.Coordinate with clients to handle inquiries, schedule meetings, and ensure timely communication and follow-ups.

Company: Era Developers Location: Silver Crista, Office No. B201, Opp. Croma, Wagholi Position: Telecalling Executive (Loan Department) Vacancies: 6 Female Candidates

Telecaller should be fluent in English, Hindi and Marathi. Capable of making calls and proper follow ups as per convenience of clients. Punctual and capable of giving presentations in elglish about property and ability to explain location, route maps and willingness to learn new projects and properties specs and details.

We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.

We are looking for a Receptionist Cum Telecaller to join our team in Nigdi. This role is perfect for freshers who are eager to begin their career in a dynamic environment. The ideal candidate will be a female with a positive attitude, strong communication skills, and a willingness to learn.**Key Responsibilities:**- **Answer Incoming Calls:** You will be responsible for greeting callers and providing them with information about our services or redirecting them to the appropriate department.- **Manage Front Desk Operations:** Maintain the reception area by ensuring it is clean, organized, and welcoming for visitors.- **Handle Customer Queries:** Respond to customer inquiries over the phone and provide assistance as needed to ensure a positive customer experience.- **Schedule Appointments:** Coordinate and schedule meetings or appointments based on the availability of staff and resources.- **Data Entry:** Record customer information and interactions accurately in our database to maintain updated records.- **Support Administrative Tasks:** Assist with various administrative duties, including filing, photocopying, and sending emails to help the office run smoothly.**Required Skills and Expectations:**- **Strong Communication Skills:** Must be able to communicate clearly and effectively in person and over the phone.- **Organizational Skills:** Ability to manage time effectively and prioritize tasks to handle multiple responsibilities.- **Tech-Savvy:** Familiarity with computers and office software is beneficial.- **Positive Attitude:** A friendly and approachable demeanor that helps create a welcoming environment for visitors and callers.- **Willingness to Learn:** Open to receiving training and developing new skills in the role. This is a full-time position that requires working from the office. If you are motivated and ready to start your career, we encourage you to apply.

We are looking for a dedicated Call Center Executive to join our team in Baner. This role is ideal for individuals who are enthusiastic, have strong communication skills, and are eager to provide excellent customer service.**Key Responsibilities:**- **Answer Incoming Calls**: Handle calls from customers to assist with their inquiries and provide the necessary information or support.- **Resolve Customer Issues**: Address customer complaints or problems effectively, ensuring satisfaction and a positive experience.- **Maintain Records**: Keep accurate records of customer interactions and transactions to track issues and resolutions for future reference.- **Provide Product Information**: Offer detailed information about products or services to help customers make informed decisions.- **Follow Up**: Make follow-up calls to customers as needed to ensure their issues are resolved and they are satisfied with the assistance received.**Required Skills and Expectations:**- **Communication Skills**: Must possess clear verbal communication skills to interact effectively with customers.- **Customer Service Orientation**: A strong desire to help customers and resolve their issues promptly is essential.- **Basic Computer Knowledge**: Familiarity with basic computer operations and the ability to navigate software systems is necessary.- **Team Player**: Ability to work well in a team environment, supporting colleagues and contributing to group goals.- **Problem-Solving Abilities**: A proactive approach to identify issues and suggest solutions will help in providing exceptional service. Candidates should have completed at least the 12th grade and have 0 to 1 year of experience in a similar role. This is a full-time position that requires working from our office in Baner.

We are seeking a motivated and enthusiastic Telecalling Executive to join our team in Pune. This is a full-time in-office position suitable for candidates with varying levels of experience, from freshers to those with up to 6 years of experience. Candidates should have completed at least their 12th grade.**Key Responsibilities:**- **Making Outbound Calls:** Contact potential customers to introduce our products or services and generate interest.- **Handling Inbound Queries:** Respond to incoming calls from customers, providing them with the information they need and answering their questions effectively.- **Maintaining Customer Records:** Keep accurate records of calls made and customer interactions in our database to track progress and follow up as necessary.- **Meeting Sales Targets:** Work towards achieving monthly sales targets set by the management to contribute to the companys overall goals.- **Providing Feedback:** Share insights and feedback from customer conversations with the team to help improve services and products.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, enabling them to engage effectively with customers. A basic understanding of sales tactics is preferred but not required. The ideal candidate should be self-motivated, detail-oriented, and capable of working in a fast-paced environment. The ability to handle rejections and maintain a positive attitude is crucial. Familiarity with computers and basic software applications is also necessary for maintaining records and data.

We are seeking a dedicated Customer Care Executive to join our team. This role is perfect for freshers looking to start their career in customer service. The position is full-time and allows you to work from the comfort of your home.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming queries via phone, email, or chat, providing accurate and timely assistance to customers.- **Resolve Issues:** You will identify customer problems and work toward resolving them efficiently to ensure customer satisfaction.- **Maintain Records:** You will keep accurate records of customer interactions and transactions, ensuring that all information is up to date.- **Provide Product Information:** You will offer detailed information about our products and services, helping customers make informed decisions.- **Follow Up with Customers:** You will follow up with customers to ensure their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**Candidates must have a minimum educational qualification of 12th grade. You should possess excellent communication skills in English, both verbal and written. Strong interpersonal skills are necessary to effectively interact with customers and create a friendly atmosphere. The ability to work independently is crucial, as this is a work-from-home position. You should be comfortable using computers and common software applications. A positive attitude and a willingness to learn are essential qualities we look for in a candidate.