Call Center Fresher Jobs in Mumbai

We are looking for a dedicated Customer Service Executive to join our team in Dombivli East, Mumbai. This is a full-time position ideal for freshers who have completed their 10th grade. In this role, you will be the first point of contact for our customers, helping them with their inquiries and providing support for any issues they may face.Key Responsibilities: - **Respond to Customer Inquiries:** You will answer customer questions via phone or in person, ensuring they receive accurate information. - **Resolve Issues:** When customers have problems, you will guide them through the process to find solutions quickly and efficiently. - **Maintain Records:** You will keep track of customer interactions and maintain accurate records in our database for future reference. - **Provide Product Information:** It will be your duty to stay informed about our products and services so you can provide relevant information to customers. Required Skills and Expectations: We are looking for male candidates who are friendly, patient, and excellent communicators. You should be comfortable working in an office environment and possess strong problem-solving skills. Being detail-oriented and organized is essential, as is the ability to work under pressure in a fast-paced setting. A positive attitude and a desire to help customers will ensure your success in this role.

We are seeking a motivated International Telecaller to join our team in Mumbai. This full-time role is ideal for fresh female candidates looking to begin their careers in international communication.**Key Responsibilities:**- **Outbound Calling:** Reach out to potential clients across various countries, introducing our services and products to generate interest and leads.- **Customer Engagement:** Build rapport with prospective customers by actively listening to their needs and providing information tailored to their requirements.- **Lead Generation:** Identify and qualify potential leads by asking pertinent questions and understanding customer preferences during conversations.- **Follow-Up Calls:** Maintain contact with prospects by making follow-up calls to ensure they have all the necessary information to make informed decisions.- **Database Maintenance:** Keep accurate records of conversations and updates in our customer relationship management system, ensuring all information is current and detailed.- **Team Collaboration:** Work closely with the sales and marketing teams to share insights gained from calls and refine strategies for better outreach.**Required Skills and Expectations:**- Strong communication skills in English, with the ability to engage confidently with international clients.- Good listening skills to understand customer needs and respond effectively.- Proficient in using basic computer applications and customer management systems.- A proactive and positive attitude, showing enthusiasm for learning and growth in the role.- Ability to work independently while being a team player, contributing to a collaborative office environment.- Flexibility to adapt to different time zones when communicating with international clients.

Job Description - Sales Executive (Life Insurance) Location: MumbaiWork mode: OnsiteExperience Required: 6 months to 2 years About the RoleWe are looking for a dynamic and result-driven Sales Executive to join our Life Insurance team. The role involves generating leads, engaging with customers, and driving sales through a mix of telecalling and field interactionsRoles And Responsibilities: Handling outbound/inbound calls to generate leads Explaining and selling life insurance products to customers 75% work will be telecalling from office 25% field work (client meetings if required) Understanding customer needs and suggesting suitable policies Follow-ups and closure of leads within timelines Coordinating with internal teams for documentation Requirements: Good communication and convincing skills Comfortable with telecalling and field work Experience in insurance/Any sales will be preferred

As a Sales Marketing Executive, your key responsibilities will include identifying potential clients, building relationships with existing clients, and promoting products or services to achieve sales targets. You will also be responsible for creating marketing strategies, analyzing market trends, and coordinating with the sales team to maximize revenue. Required skills for this role include excellent communication and negotiation skills, a strong understanding of sales and marketing principles, and the ability to work independently as well as in a team. We are looking for candidates who are results-oriented, adaptable, and have a passion for driving business growth. Prior experience in sales or marketing is preferred but not required, as training will be provided.

JOB Title : Inside Sales Executive Location: Mumbai ,GoregaonExperience : 0 to 3 years in inside sales/ tele sales/customer acquisitionRoles & Responsibilities:Lead Management & Conversion: Handle inbound leads and make outbound calls Identify new business opportunities Qualify leads based on requirements, budget, and decision authority. Follow up consistently until closure or disqualificationSales Support & Coordination: Share qualified leads with field sales / business development teams Support the sales team with quotations, proposals, and follow-up coordination Schedule meetings, product demos, or calls for sales managersCustomer Communication: Explain products/services clearly and professionally over phone or email Address customer queries and objections Maintain a positive customer experience throughout the sales cycleCRM & Reporting: Update all lead and sales activities in CRM / sales tracker Maintain daily call reports, follow-ups, and conversion status Submit daily, weekly, and monthly sales activity reportsTarget Achievement: Achieve assigned daily calling targets and lead conversion targets Support overall sales target achievement of the teamKey Performance Indicators (KPIs): Number of calls made per day Leads qualified and converted Conversion ratio Revenue supported / generated Follow-up and response timeQualification & Skills: Strong verbal and written communication skills Persuasion and negotiation abilities Follow-up discipline and time management Basic knowledge of CRM and MS Excel Graduate/ Diploma in any discipline Good communication skills

We are seeking a motivated BPO Telecaller to join our team in dadar. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.Key responsibilities include:1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.

As an Inside Sales Executive, you will play a critical role in driving sales and fostering strong relationships with customers. This position is suitable for recent graduates eager to develop their sales skills and work in a dynamic environment.Key Responsibilities:- **Generate Leads:** Identify potential customers through research and outreach methods like cold calling and emailing to build a strong sales pipeline.- **Nurture Relationships:** Engage with existing customers to understand their needs better, providing tailored solutions and maintaining long-term relationships.- **Present Products:** Clearly communicate the benefits of our products to customers, using persuasive techniques to influence purchasing decisions.- **Achieve Sales Targets:** Meet and exceed monthly sales targets through effective sales strategies and continuous follow-up on leads.- **Document Sales Activities:** Maintain accurate records of customer interactions and sales activities in our customer relationship management (CRM) system for future reference.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and persistence are essential for overcoming challenges in the sales process. Additionally, basic knowledge of sales techniques and proficiency in using computers and CRM software will be beneficial. As this role is office-based, the ability to work collaboratively within a team and adapt to a fast-paced environment is essential. This position is ideal for motivated individuals ready to embark on a rewarding sales career.