Call Center Fresher Jobs in Mumbai

Speciality Value Lighting & Design Pvt. Ltd. (SVLDPL) is an established Indian manufacturer and B2B supplier specializing in architectural, commercial, and sustainable lighting solutions. A one-stop source for lighting and retrofitting - bringing engineering, design and manufacturing under one 80,000 sq ft roof. Our infrastructure in Vasai East spans 80,000 square feet - housing a manufacturing unit, in-house design studio, and an advanced R&D wing. Nearly 200 people work across multiple departments, each one focused on a single goal: products that meet the highest industry standards.We are hiring a Technical Sales Person for the Tech domain to manage existing customers and generate new business opportunities. The role involves client visits, product promotion, order conversion, and payment follow-ups.Job Title: Sales CoordinatorExperience: 0-2 YearsCompany: Speciality Value Lighting & Design Pvt.LtdLocation: VasaiIndustry: Manufacturing / Lighting IndustryKey ResponsibilitiesGenerate leads and acquire new customers.Promote company's lighting products and solutions.Meet architects, contractors, builders, dealers, and distributors.Prepare quotations and follow up on inquiries.Achieve monthly and quarterly sales targets.Maintain customer relationships and provide after-sales support.Conduct market research and competitor analysis.Prepare sales reports and pipeline updates.Required Skills & QualificationsGraduate (Science / Engineering / Electronics preferred).Minimum 1 years experience in field sales.Knowledge of electrical products, electrical terms, or industrial sales.Strong communication and negotiation skills.Computer knowledge (MS Office, Email, MS Excel).Willingness to travel for field work.Immediate joiners preferred.Benefits:Health insuranceLife insurancePaid sick timePaid time off

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.**Key Responsibilities:**- **Answering Customer Inquiries:** You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- **Resolving Issues:** You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- **Maintaining Customer Records:** You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- **Providing Product Knowledge:** You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- **Following Up with Customers:** You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.**Required Skills and Expectations:**- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.

A Collection Telecaller Contacts Customers to Recover Overdue Payments. They Negotiate Repayment Plans, Update Account Records, and Resolve Payment Disputes While Maintaining Compliance with Company and Legal Regulations.

We are looking for a motivated Telecaller Executive to join our team in Chembur, Mumbai. This position offers an exciting opportunity for those with 0 to 2 years of experience and requires at least a 12th-grade education. As a Telecaller Executive, you will play a crucial role in reaching out to potential customers and generating leads.Key Responsibilities:1. **Customer Outreach**: Make outbound calls to potential clients to promote our services and products, establishing a friendly rapport to understand their needs.2. **Lead Generation**: Identify and qualify potential leads by engaging in meaningful conversations with customers and gathering relevant information.3. **Data Entry**: Maintain accurate records of customer interactions and update the database with new leads, ensuring all information is organized and readily accessible.4. **Feedback Collection**: Gather feedback from customers about their experience with our products or services and report it to the team for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills and be comfortable speaking on the phone. A friendly and persuasive demeanor is important to encourage customer interest. Basic computer skills are required for data entry tasks, and attention to detail is essential for maintaining accurate records. A strong desire to learn and grow within the role will be highly valued.

We are seeking a motivated Telecaller to join our team in Dahisar East, Thane. This is a full-time position suitable for freshers or individuals with less than one year of experience. The ideal candidate will have a minimum education level of 12th pass.Key Responsibilities:1. **Outbound Calling**: Contact potential customers using a provided list, introducing our services and encouraging interest.2. **Lead Generation**: Identify and qualify leads by understanding customer needs and providing relevant information about our offerings.3. **Record Keeping**: Maintain accurate records of calls made, customer interactions, and feedback in our database to ensure follow-up accuracy.4. **Customer Interaction**: Answer customer queries, resolve issues, and provide information about products and services to enhance customer satisfaction.5. **Follow-Up**: Regularly follow up with prospects and existing customers to ensure their needs are met and encourage repeat business.Required Skills and Expectations:We are looking for candidates with strong communication skills, both verbal and written, to convey information clearly and effectively. A positive attitude and good interpersonal skills are essential for building relationships with customers. Attention to detail is important for accurately maintaining records, and a willingness to learn is crucial for understanding our services and selling them effectively. Candidates should be comfortable working in an office environment and able to handle feedback constructively. The ability to work independently as well as in a team will contribute to success in this role.

We are looking for a dedicated Customer Service Executive to join our team in Dombivli East, Mumbai. This is a full-time position ideal for freshers who have completed their 10th grade. In this role, you will be the first point of contact for our customers, helping them with their inquiries and providing support for any issues they may face.Key Responsibilities: - **Respond to Customer Inquiries:** You will answer customer questions via phone or in person, ensuring they receive accurate information. - **Resolve Issues:** When customers have problems, you will guide them through the process to find solutions quickly and efficiently. - **Maintain Records:** You will keep track of customer interactions and maintain accurate records in our database for future reference. - **Provide Product Information:** It will be your duty to stay informed about our products and services so you can provide relevant information to customers. Required Skills and Expectations: We are looking for male candidates who are friendly, patient, and excellent communicators. You should be comfortable working in an office environment and possess strong problem-solving skills. Being detail-oriented and organized is essential, as is the ability to work under pressure in a fast-paced setting. A positive attitude and a desire to help customers will ensure your success in this role.

We are seeking a motivated BPO Telecaller to join our team in dadar. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.Key responsibilities include:1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.

As an Inside Sales Executive, you will play a critical role in driving sales and fostering strong relationships with customers. This position is suitable for recent graduates eager to develop their sales skills and work in a dynamic environment.Key Responsibilities:- **Generate Leads:** Identify potential customers through research and outreach methods like cold calling and emailing to build a strong sales pipeline.- **Nurture Relationships:** Engage with existing customers to understand their needs better, providing tailored solutions and maintaining long-term relationships.- **Present Products:** Clearly communicate the benefits of our products to customers, using persuasive techniques to influence purchasing decisions.- **Achieve Sales Targets:** Meet and exceed monthly sales targets through effective sales strategies and continuous follow-up on leads.- **Document Sales Activities:** Maintain accurate records of customer interactions and sales activities in our customer relationship management (CRM) system for future reference.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and persistence are essential for overcoming challenges in the sales process. Additionally, basic knowledge of sales techniques and proficiency in using computers and CRM software will be beneficial. As this role is office-based, the ability to work collaboratively within a team and adapt to a fast-paced environment is essential. This position is ideal for motivated individuals ready to embark on a rewarding sales career.

As a Sales Marketing Executive, your key responsibilities will include identifying potential clients, building relationships with existing clients, and promoting products or services to achieve sales targets. You will also be responsible for creating marketing strategies, analyzing market trends, and coordinating with the sales team to maximize revenue. Required skills for this role include excellent communication and negotiation skills, a strong understanding of sales and marketing principles, and the ability to work independently as well as in a team. We are looking for candidates who are results-oriented, adaptable, and have a passion for driving business growth. Prior experience in sales or marketing is preferred but not required, as training will be provided.