Hiring Fresher - Telecalling Executive - Navi Mumbai

Job Description

We are looking for a motivated and friendly Telecaller Staff member to join our team in Ghansoli, Navi Mumbai. The ideal candidate will help connect with clients, providing them with information and assistance while ensuring a positive experience.

Key Responsibilities:

1. **Making Calls**: You will reach out to potential customers, introduce our products or services, and engage them in conversation to understand their needs.

2. **Providing Information**: Answer questions from callers clearly and effectively, ensuring they receive the information they need about our offerings.

3. **Handling Queries**: Address any concerns or issues raised by clients and provide suitable solutions to enhance their satisfaction.

4. **Maintaining Records**: Keep accurate records of calls made, issues discussed, and customer feedback to help the team track performance and improve services.

5. **Achieving Targets**: Work towards weekly and monthly call targets, promoting a sense of achievement and contributing to team success.

Required Skills and Expectations:

Candidates should have completed their 12th grade and display excellent verbal communication skills. A friendly and approachable demeanor is essential, as you will be interacting with various customers. Basic computer knowledge is important for record keeping. We encourage candidates with 0 to 3 years of experience, especially those eager to learn and grow in a professional environment. A positive attitude and strong listening skills are highly valued, as they will help in building rapport with clients. Female candidates are preferred for this position.
  • Experience

    0 - 3 Years

  • No. of Openings

    10

  • Education

    12th Pass

  • Role

    Telecaller Staff

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Singhalia Group

Singhalia International Group LLP is an independent crew management and maritime training organization, built on professionalism, integrity, and international compliance.
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